Hotel Bintang 3 di Kentucky, Amerika Serikat

NICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG

The hotel was very good. My only complaint is that the water, for a shower at 9:00pm at night, was barely room temperature. Was very disappointed for such a nice hotel in every other way. Would reconsider staying again if it was in colder weather. I certainly hope that was an exception and not the norm. Breakfast was also somewhat disappointing. No half and half (only Coffee-Mate) and no butter, only whipped margarine. Seemed pitiful. The hot food was marginal. The baked goods (I had a croissant, and my husband had a cinnamon scone) were phenomenal though. I hope you continue with those as they made up for the other food. Also, Jasmine (our stay 10/11) was extremely helpful. She was clearly very busy working but when I asked if she had time for a question, she didn't look annoyed at all or miss a beat. She answered my questions with a great attitude. I then asked for directions, and she actually walked me outside so she could point out where to walk, along with sharing landmarks along the way so I could be confidant in where I was going. She is definitely an asset to your hotel as her hard work, knowledge and great attitude really shone. If I lived locally, I'd love to hire her with those stand-out qualities which seem hard to find these days.

This was a really nice, unique hotel! The rooms are smaller than I thought, but still nice and comfortable. Beds were very comfortable. The 18th floor restaurant is a higher class restaurant with a business casual dress code. We did not know this, and went up to see it and was met with a little rudeness by an employee. We were dressed very casually for traveling but when we asked to see a menu to see if we might want to eat there, she said, “if you can afford it.” She may have been joking, but it was not professional. Otherwise, staff was very nice. Check-in was super busy and had to wait about 15 minutes, but the staff was apologetic for the wait, friendly and helpful.

Nice hotel that presents well. It's not in a ”bad” part of town, per se, but it also felt a little more industrial around it than expected. Doesn't have a distinct ”hotel smell” that's usually tied to chlorine or cleaners. Amenities were nice and the room was clean. Someone had pooped on the side of the pool when we had arrived, although that wasn't any fault of the hotel. It was promptly closed for the night and reopened the next morning. Staff was friendly and we can't say there were any real snags. It was a little strange that we booked a room with a king bed and pull-out sofa bed for 4 people, yet upon arriving to the room, there wasn't any linen or pillows for the pull-out sofa. We had to ask for linen, and it was promptly delivered to our room, it just seemed off that we booked the room clearly for 4 people and didn't have the linen for it.

✔ Friendly and helpful staff • Staff and service often receive some of the highest marks in reviews, with many praising courteous, accommodating employees.  ✔ Clean and comfortable rooms • Most reviewers say rooms are clean, comfortable, and quiet — many appreciate the proximity to the airport without hearing aircraft.  ✔ Good value for price • Particularly for short stays (e.g., before/after flights), travelers often say it’s a good value.

The set up was strange but the room and bathroom were nice and spacious. The parking was very tight. I was afraid I would not have a spot when I got back from the Reds baseball game there were only a few spots left and very very tight parking spots. I would probably not book again there because of the parking situation which is a shame because I liked the room!

We had a good stay. Be sure to take your complimentary voucher down to breakfast if you purchased it as part of your stay because this will be required before you ca get your breakfast. The breakfast was reasonable. There was a good selection but some of the food was overcooked, so hard sausages. Anna at the front desk was really helpful and gave us a recommendation of where to eat. It would be really great if there was more water in the room.