Hotel Bintang 3 di Visayas Tengah, Filipina

That's the end of our stay at this hotel in the executive suite. What we liked: Hotel location; Gorgeous landscapes from the room window; Pool area; Spacious swimming pool; Spacious room; The pool is properly planned; Very cute dogs and cats. They cheered us up.; The staff is very polite and tries to help with everything.; Relaxing massage; There was oatmeal on the breakfast menu, which is rare in the Philippines.; Your requests are being listened to. What didn't you like: A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked. We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food. •On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400. •When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited. •Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food. •The leaves in each salad were stale. •Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage. •There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone; I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours. •Hand soap has not been refilled in two days; • The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there; •The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected. • One shower wasn't working. There was no water coming out of it; • Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes. Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask. I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!

Amazing hotel for Cebu travelers! The location is perfect — right in the city center and within walking distance to Ayala Mall. There are also great restaurants and spa/massage salons nearby, which makes everything very convenient. The staff were friendly, welcoming, and very accommodating throughout my stay. One small area for improvement would be the breakfast, especially the bacon 🥓. It looked and tasted like it had been reheated several times and had lost its appeal. Overall, I had a wonderful experience and would definitely recommend this hotel. 4.9/5.0 👍👍👍

Saya menyukai ide dispenser air untuk mengurangi penggunaan plastik. Dapat mengambil air panas, normal dan dingin dari mesin dekat kamar saya 605. Saya merasa sangat akrab ketika saya memutuskan untuk memesan malam di sini. Ketika saya masuk ke kamar saya membuka email saya untuk melihat bahwa saya pernah menginap pada tanggal 21 Maret 2019. Kamarnya sangat besar dan nyaman meskipun bukan barang baru. Pesona hotel dan stafnya masih sama. Sarapan sudah diatur dan sederhana. Restoran tutup pada pukul 21:30 jadi kami harus berjalan keluar untuk makan malam. Mudah mencari tempat makan di sekitar hotel. Dekat 2 mal Robinson di bundaran dan dekat toko serba ada. Setor 1.000 Peso. Lantai 7 memiliki tembok yang sangat tinggi sehingga pandangan terhalang. Kalau mereka renovasi, diharapkan mereka bisa membuat pagar kaca saja.

We loved staying in this location. Our room was right on the water, giving some breathtaking views morning and night. Lots of storage space and big bathroom. The hotel has a great diving center that also rents all kinds of snorkeling equipment too until later hours. Pool was clean and there was even a tipsy bar within it. Our only issue was very low water pressure in the shower which made washing long hair ia bit challenging. While you are away from the “mail” street in town, walk us about 8 min and there are few other hotels/ restaurants and activity companies located right next to hotel entrance