The staff at check in were awesome. We came quite late but Elias (I think) his name was was super nice and helpful. They brought our bags up to our room and we settled in for the night. He gave us some advice for where to draw and exchange money from trusted places which we appreciated. On the second day, we went to the bank to draw money that he had recommended and left our bank card in the ATM. We only realized when we got back. Malena at the front desk organized a golf buggy to take us back to the bank asap and hallelujah, they had our card safe and sound.
We used the pool and got some drinks from the pool bar which were delicious. Unfortunately our stay was only short but it is a beautiful place to stay with very friendly staff.
My Double Room, Partial Ocean View room was very spacious with plenty storage. I enjoyed having a balcony to sit on and enjoy the view. The mini fridge was well stocked with drinks and water. There were fresh towels available everyday. The air-conditioning was quite strong at times but the room came with a blanket which helped. The common areas were clean and well maintained.
It was nice to have 4 pools to choose from. The beach also had enough sun loungers and did not feel too crowded.
Only ate at the buffet restaurant throughout our stay (breakfast and dinner) and didn't try the other restaurants. Overall, the quality and variety of food was good.
Good resort hotel and would stay here again.
Check in was very easy. Room was clean and everything was fine. The servers at breakfast and the entire front desk and bellmen were very helpful and efficient. Breakfast was good and rooftop bar and pools/hot tub were in great shape. Will definitely stay again.
Great service and communication for check in and check out. Location is really perfect, close to everything including the beach. Rooftop pool was really nice, too.