Hotel Dengan Spa di California, United States

I am a restaurant manager with my own restaurant in Manhattan, NY. I like LA very much because I am a Laker fan and I love this city. But the breakfast restaurant in this hotel makes me feel discriminated against for the first time in America for so many years. Maybe I am an Asian face? ? ? ? ? I don't know. From the time I sat down to eat to the end, there were only a few tables of guests at 7 o'clock in the morning, and no one served me coffee or tea, not even a greeting from the waiter! ! ! Don't their wages come from the service charge of each table of guests? ? ?don't take me wrong. I just cannot understand how they can doing this kind of job. What makes me feel worse is that they will ask me what the nearby guests need to drink. Listen.

Here’s a revised review incorporating your point: --- I had a smooth experience overall at the Sheraton Hotel. Check-in and service were efficient, and the facilities were well-maintained. However, I noticed some comments mentioning large crowds at certain times. It seems this is due to the shuttle service dropping off a batch of guests simultaneously, which is understandable. Despite this, the staff managed the flow effectively, and it didn’t significantly impact the overall experience. A great stay overall! The only I can complaint is limit restaurant variety

It started off promisingly, with a smooth coordination for my pick-up at LAX, which pleasantly exceeded my expectations and set a hopeful tone for my stay. However, that initial positivity quickly faded. When I entered my room and opened the curtains, I was met with an unsightly view: a construction dumping site littered with open garbage bins and, shockingly, an exposed toilet. The thought of starting my mornings with coffee while staring at such a view was less than ideal. The next morning, as I tried to enjoy my coffee, the scene outside was impossible to ignore. I found myself unable to finish my coffee and went straight to the reception desk, feeling quite frustrated. I explained the situation to the manager, expressing my disappointment and requesting a different room. To her credit, she did her best to help by offering a room one floor up. While I appreciated her attempt, the ‘solution’ barely improved the situation. The same eyesore remained directly below, and I found myself avoiding the view entirely by only looking up at the sky instead. What could have been a comfortable, relaxing stay turned into one filled with frustration and disappointment. While the staff made an effort, it didn’t change the fact that each morning started with a grim reminder of the inadequate environment. The experience left a sour aftertaste, overshadowing any positives the hotel had to offer. With all of this in mind, I’m giving 2 stars. Sadly, I won’t be returning and would not recommend this experience to others.

I like its location as I could easily find restaurants for pancakes and fried chicken. And it offered a great deal of breakfast (nice bread and coffee) However, the water heater in my room took too much time to heat up, which was a little bit annoying (especially when the weather is cold).

I heard the safety of Los Angeles (especially around sightseeing area )was getting worse so I choose this hotel. I went to Disney land,dodgers stadium,and beaches, all by Uber. The room was usual,nothing special. The part that I didn’t like was very low Shower pressure. I liked the location of the hotel because it took only 10min by free shuttle bus from LAX and 15min by walking to get to in and out burger. I also liked the breakfast buffet, I could save money and time I guess.

Room is big and comfortable. Had good nights sleep. Bathroom is pretty well-designed too. Only gripe is the lack of variety for breakfast. There are many options that are nearer to Disneyland (and possibly much cheaper) but recommend to stay here if comfort is a priority.

Hotel room was clean and the staff was friendly. It's a great location to walk to Hollywood Blvd and see the walk of fame and theatre's plus other iconic locations. There was a movie screening the night we were there and had opportunities to catch a glimpse of some celebrities in attendance. However it is disappointing in how the entire area has fallen apart and we felt a little unsafe walking around after dark. Plenty of tacky souvenir shops to get your over-priced trinkets. The hotel didn't offer much in the form of amenities, no shampoo or lotion etc and half of the vending machines were out of order. We didn't spend much time here but the price and the location were good to see all the things on our bucket list. We all slept well but to feel a bit safer, spend a bit more and stay a couple more streets away.

I arrived two hours before check in and was going to ask if it was okay to hang out in the lobby, I was pretty tired. The desk just went ahead and got me checked in. It was a pretty decent location. My only complaint is…this is going to sound weird but my desk was leaking water. It had a frosted glass top cover, I think there was a bad seal in-between the top cover and the desk top and some condensation was occurring. Water would drip out when I put any weight on it.

We stayed at this hotel for 2 nights (10-12 Nov) during our business trip, booking two king-bed rooms. The hotel’s location was around 1.5 miles from the downtown. The front office staff, as well as the room service team, were very friendly and attentive. They were always willing to listen to our queries and resolve them with a smile. The only issue we encountered was the lack of an in-room bottled water, dental kit and slippers, which are typically provided in hotels outside of the USA but 2 bottles of water everywhere except DoubleTree By Hilton! While we understand that this may be due to the country’s policies, it can be somewhat inconvenient for travelers who are accustomed to these amenities. Overall, we had a pleasant stay and would recommend this hotel for its excellent location and great service.

Good relative to its low cost: very clean and very basic, with a large comfortable bed. Yes it’s an old-style motel but that’s what makes it quaint and charming, like going back in time to the 1970s. Don’t listen to the negative reviews, those sound like they’re from guests who expected more newness and luxury - which this is not. It’s OK for a cheap overnight stay when you have a connecting flight at SFO. The free shuttle bus was packed and standing room only in the morning, but had a friendly driver.

I am a restaurant manager with my own restaurant in Manhattan, NY. I like LA very much because I am a Laker fan and I love this city. But the breakfast restaurant in this hotel makes me feel discriminated against for the first time in America for so many years. Maybe I am an Asian face? ? ? ? ? I don't know. From the time I sat down to eat to the end, there were only a few tables of guests at 7 o'clock in the morning, and no one served me coffee or tea, not even a greeting from the waiter! ! ! Don't their wages come from the service charge of each table of guests? ? ?don't take me wrong. I just cannot understand how they can doing this kind of job. What makes me feel worse is that they will ask me what the nearby guests need to drink. Listen.

Here’s a revised review incorporating your point: --- I had a smooth experience overall at the Sheraton Hotel. Check-in and service were efficient, and the facilities were well-maintained. However, I noticed some comments mentioning large crowds at certain times. It seems this is due to the shuttle service dropping off a batch of guests simultaneously, which is understandable. Despite this, the staff managed the flow effectively, and it didn’t significantly impact the overall experience. A great stay overall! The only I can complaint is limit restaurant variety

It started off promisingly, with a smooth coordination for my pick-up at LAX, which pleasantly exceeded my expectations and set a hopeful tone for my stay. However, that initial positivity quickly faded. When I entered my room and opened the curtains, I was met with an unsightly view: a construction dumping site littered with open garbage bins and, shockingly, an exposed toilet. The thought of starting my mornings with coffee while staring at such a view was less than ideal. The next morning, as I tried to enjoy my coffee, the scene outside was impossible to ignore. I found myself unable to finish my coffee and went straight to the reception desk, feeling quite frustrated. I explained the situation to the manager, expressing my disappointment and requesting a different room. To her credit, she did her best to help by offering a room one floor up. While I appreciated her attempt, the ‘solution’ barely improved the situation. The same eyesore remained directly below, and I found myself avoiding the view entirely by only looking up at the sky instead. What could have been a comfortable, relaxing stay turned into one filled with frustration and disappointment. While the staff made an effort, it didn’t change the fact that each morning started with a grim reminder of the inadequate environment. The experience left a sour aftertaste, overshadowing any positives the hotel had to offer. With all of this in mind, I’m giving 2 stars. Sadly, I won’t be returning and would not recommend this experience to others.

I heard the safety of Los Angeles (especially around sightseeing area )was getting worse so I choose this hotel. I went to Disney land,dodgers stadium,and beaches, all by Uber. The room was usual,nothing special. The part that I didn’t like was very low Shower pressure. I liked the location of the hotel because it took only 10min by free shuttle bus from LAX and 15min by walking to get to in and out burger. I also liked the breakfast buffet, I could save money and time I guess.

Hotel room was clean and the staff was friendly. It's a great location to walk to Hollywood Blvd and see the walk of fame and theatre's plus other iconic locations. There was a movie screening the night we were there and had opportunities to catch a glimpse of some celebrities in attendance. However it is disappointing in how the entire area has fallen apart and we felt a little unsafe walking around after dark. Plenty of tacky souvenir shops to get your over-priced trinkets. The hotel didn't offer much in the form of amenities, no shampoo or lotion etc and half of the vending machines were out of order. We didn't spend much time here but the price and the location were good to see all the things on our bucket list. We all slept well but to feel a bit safer, spend a bit more and stay a couple more streets away.

We stayed at this hotel for 2 nights (10-12 Nov) during our business trip, booking two king-bed rooms. The hotel’s location was around 1.5 miles from the downtown. The front office staff, as well as the room service team, were very friendly and attentive. They were always willing to listen to our queries and resolve them with a smile. The only issue we encountered was the lack of an in-room bottled water, dental kit and slippers, which are typically provided in hotels outside of the USA but 2 bottles of water everywhere except DoubleTree By Hilton! While we understand that this may be due to the country’s policies, it can be somewhat inconvenient for travelers who are accustomed to these amenities. Overall, we had a pleasant stay and would recommend this hotel for its excellent location and great service.

The stay was really nice and pleasant. I would definitely recommend going here. Good complimentary bf and the rooms were clean and comfortable. The receptionist was very welcoming and they even upgraded our room. Only cons is that the hotel is 30 mins away from LA and 50mins from Universal studios if there is traffic.

The Westin was perfect for our short stay before flying home. We chose it as it was close to the airport and the shuttle both to and from made it too easy. A short walk to a few dining options and also car hire within the building is a great option. There is also another car hire place just down the road. Overall very pleased with the Westin and would stay there again.

I used to stay Sheraton whenever i am San Gabriel I also lived in Sheraton Gateway LAX Particularly I praise the General Manager Wanda who is a humble polite and hard working leader We found out we studied at different high school next to each other The team work as a whole is very good 👍🥂🌹🎉

Great location and reasonably priced, we staid 3 days before continuing our trip. Rooms are clean and spacious, reception is on the 40th floor, so to get to your room you have to go up first, switch elevator and go down to your room. Sometimes a bit annoying because of the waiting All in all a recommended stay

Room is big and comfortable. Had good nights sleep. Bathroom is pretty well-designed too. Only gripe is the lack of variety for breakfast. There are many options that are nearer to Disneyland (and possibly much cheaper) but recommend to stay here if comfort is a priority.

The hotel facilities are diverse and very convenient. It's a pity that the service attitude is not very friendly. My children and I arrived at the hotel at one o'clock in the afternoon. The front desk said that there were no rooms ready and asked us to come back at three o'clock in the afternoon. We came back after lunch. At about four o'clock in the afternoon, the front desk arranged a room for us near the elevator. We went up After seeing the room, we immediately went back to the front desk and asked them to change rooms. We told the front desk that the children might be woken up by the noise in the morning because they were close to the elevator, and we hoped to change to another room, but the front desk staff was reluctant and only said, ”I don't t think so we have other room for you!”, Because we were staying for 3 nights and expressed that we could not accept a room so close to the elevator, the front desk staff went to express it to the manager, and the manager immediately said that he could change the room for us. But for three nights, the bed was not clean. My children and I were bitten by insects every day. Our hands, feet and back were also bitten every day, which was itchy and painful.

Great location. Very convenient! Friendly staff. Hotel itself aged look and feel. Water was stopped between 11 pm to 6 am for the entire building, On the second day. Could not shower or anything for that day. We came in for a convention we worked till midnight and then had to leave following morning at 6 pm. COULD NOT SHOWER!!! The room wasn’t cleaned for two days, we had to call the front desk for each day. Not the great experience. Hope our next stay will be better…

I recently had the pleasure of staying at a hotel that truly dazzled me with its stunning aesthetics at the lobby and incredible amenities. From the moment I arrived, I was captivated by the hotel’s beautiful entrance and lobby and meticulously clean environment. It’s clear that a lot of thought and care has gone into maintaining this lobby. One of the standout features of this hotel is their family-friendly policy of ”kids eat free.” This not only adds great value for families traveling with children but also makes dining more enjoyable without the added stress of budgeting for meals. It was delightful to see kids savoring their meals with smiles and laughter filling the dining area—a testament to the welcoming atmosphere the hotel fosters. The pool area is nothing short of breathtaking. The stunning design incorporates lush landscaping, providing a serene oasis for relaxation. Even more impressive is the cleanliness and upkeep of the pool. It sparkles in the sunlight, inviting guests to take a refreshing dip or lounge poolside with a drink in hand. This meticulous attention to detail elevates the overall experience and sets a positive tone for the entire stay. However, I must mention that while the hotel’s public areas and amenities are fantastic, the rooms themselves are somewhat outdated. Although they provide the necessities and comfort for a good night's sleep, the decor and furnishings could use an upgrade to match the hotel’s otherwise stunning aesthetic. Nevertheless, this did not significantly detract from my overall experience. After all, when you're surrounded by such beauty and comfort in other areas, it’s easy to overlook the room's shortcomings. In conclusion, this hotel is a gorgeous retreat that excels in providing top-notch amenities, such as kid-friendly dining options and a beautiful pool area. While there’s room for improvement in room decor, the overall experience remains delightful and fulfilling. I would definitely recommend this hotel for families and vacationers looking for a blend of relaxation and fun! Lastly, parking and shuttle to theme parks were complimentary! It’s a 4 stars for me!

Great experience staying at this facility! Made my visit a pleasure.

Not bad, cost-effective, with ground parking lot 🅿️, the price is acceptable, the front desk service is quite enthusiastic, and cookies are given, but the facilities are a bit old and have a sense of age.

If you are doing the Disneyland/Disney California Adventure then this hotel is only a block away. But it's situated further in the block that it's not right on the street (it can get the cross streets can get very very busy). The pool is big and clean. I actually booked this hotel for that sole reason. I wanted a big pool so as not to swim in a crowded pool. The pool at this hotel satisfied that for me. My only complaint is that the room I was in did not have hot water in the shower. While I stayed here in August and the weather was in the upper 80s, it is still hard to shower when the shower head is blasting icy cold water. Also, the tub gets clogged very easily. Other than that I liked the hotel. I'll probably stay here again when I come back to Anaheim.

The hotel is very new. You don’t have to worry about hygiene or anything else. The rooms have all the facilities you should have. It's not particularly close to Disneyland, but it's a good distance. There's no shuttle bus to the park, so you need to drive there. The hotel has a parking lot for 25 dollars per day. There is a dedicated person responsible for parking for you. Public security is also very good Stayed for three nights in a row, very good value for money

The location is very good. There are many restaurants, gas stations and supermarkets nearby. 20 minutes drive from Laguna Beach Public security is very good The room also has a small balcony A little bit old The service people are very nice It’s just that there’s no cleaning every afternoon. Everything else is fine Good value for money Come to Los Angeles Staying is a good choice Breakfast so so

Rooms could use upgrading. Beds are SO hard. I stay at a lot of Holiday Inns. Rooms are below Holiday Inn rooms, loony looks nice but hotel is just okay…

I like its location as I could easily find restaurants for pancakes and fried chicken. And it offered a great deal of breakfast (nice bread and coffee) However, the water heater in my room took too much time to heat up, which was a little bit annoying (especially when the weather is cold).

Central location downtown close to Union Square. Nevertheless the neighborhood is slightly rough. Good service, but only 1 bottle of complimentary water for the whole stay. Rooms are clean, but a little small. Good views of the skyline in the higher floors. Staff very friendly.

Great location in downtown San Francisco. Perfect for getting around the area.

Nice clean hotel! Near the center of the minuses yes, there are homeless people nearby, but this is San Francisco! Trolleybus stop 31 to Ocean Beach is right next to the hotel. The hotel has everything you need: shampoo, shower gel, air conditioning, hair dryer. Bed linen is clean. Tea, coffee, water with lemon for free. And the most amazing thing is that the price is very reasonable, about $ 60 per night (November 2024). They allowed me to leave my things after check-out. They speak English and Spanish, which is very convenient for me!

The hotel is situated between Union Square and the Tenderloin. It’s fairly convenient to get to public transportation. The rooms are smaller, but have all the essential amenities. I’d definitely stay here again.

Good location, restaurants nearby. Room is clean. Only thing that needs to be upgraded is coffee machine which is bit outdated. Food & beverage on main lobby is good and affordable, had a pepperoni pizza which was so good. Would book again when in SF

In Union Square, the street with Macy's and Hop on Hop off... on the other street there is the Cable Car stop, close to Sephora, Ross. There is no breakfast, but they provide us with a 20% Mason cafe discount voucher, which is divine and the best breakfast on the trip so much so that we didn't even want to try others. Hotels in SF are expensive and old. but it was very comfortable, practical and friendly staff

I was really happy with my stay. The location is right in the heart of Chinatown, surrounded by numerous restaurants and attractions. The highlight was the staff—they are incredibly friendly, helpful, and professional. I will definitely book this place again the next time I’m in town!

This hotel has a great location inside the CBD of San Francisco. The room is a bit small but it still has a modern design compared to the old design of another hotel in the area. Please note that this hotel does not have a complimentary continental breakfast buffet, it only has breakfast for purchase at the restaurant.

Old money style hotel. The service is very good. The room was very clean and the bed and bathroom linens were clean and comfortable. The hotel is on Nebel Mountain, quiet, the streets are clean, and very safe! Give a full 5 star rating!