Hotel Dengan Spa di California, Amerika Serikat

The room was amazing, it was clean and huge. We came with another couple and felt like we had so much room. So close to Disney Land as well! It was the perfect location for us.

The lady at the front desk was not very nice nor helpful. We arrived at 1:30pm, which I know is before the 3pm check in, but it's usually never a problem to check in early. We were informed that our room was not ready yet and that we would have to pay $30 more for another room that was ready. This place has over 300+ rooms, and not a single room was ready unless I paid more?!?! We worked til 5:30 am and just wanted to lay down and sleep, so we agreed. We asked for a quiet room since we needed to sleep and was working the grave yard again. When we got room our room it was right next to the elevator!!!! Not a quiet room at all as you can constantly hear the binging of the elevator, and here it going up and down no stop. We called the front desk, and the lady said we could vacant the room and wait 1 1/2 for our room to be ready. We asked how another room could not be available, especially after you charged us an additional $30. She said we asked to be upgraded to a bay view, and that's why she charged us $30 more, which was a totally lie.. All I cared about was sleeping, so I didn't care what room we were in or what view we had, I just wanted a quiet room to get some sleep. We explained to her that we work graveyard and desperately needed to sleep before our next 12 hour shift, but she refused to move us and said we could vacant the room. I begrudgingly said we would keep the room, but it was hard to sleep with the noise of the elevator. Same with the following morning, we got back from work around 6am and I had to drive back to Sacramento and didn't get much sleep listening to the elevator all morning. Worst customer service I ever had from a Hilton and will never stay again. I'm so disappointed they would not work with us.

Ini adalah mahakarya representatif dari Portman Architects, dan lokasinya juga bagus. Kerugiannya adalah usianya yang lebih tua. Pilihlah kamar yang jauh dari lift, jika tidak, lift akan memberikan Anda pandangan sekilas ke dalam kamar Anda - sebuah kesalahan besar yang dilakukan oleh desainer.

Staff was friendly and very helpful. Room was nice and quite. If we needed something the staff came up with it even into late evening hours. Will definitely stay again.

All great and very friendly staff. Only major downside is noise. People walking on floors above and in the hallway are very audible. The fridge is also in the same space as the bed and when it goes into cooling cycles it's extremely loud in the middle of the night.

Very good. Free parking. People are very nice. Near restaurants with walking distance.

From the moment we got there staff was helpful and patient and really nice, in general amazing staff. Once we got to our room it was clean plenty of space, love the layout of the room. Very clean plenty of amenities.