Hotel Dengan Spa di Provinsi Antalya, Turki

Lovely hotel building and it is right next to the beach, only downside is that the aircon never seemed to work. It was on the lowest but it never cooled the room. Most of the staff were lovely and friendly, however the staff in the 10th floor restaurant could have been a bit friendlier and more responsive. The hotel has a nice pool area, with a good happy hour.

The location is ok since you can walk anywhere you need or get there by a car. The spa is a great option to relax. Breakfast is pretty good, diverse and some options change every day. Sorry to say, but coffee was 2/5. What I didn’t get was a lack of bath robes (come on, it’s a 5* hotel) and cigarette smell everywhere, even though I stayed in a non-smoking room

Helpful staff and clean hotel with amazing architecture Room was super clean and has all amenities. Shower was clean and had hot water that ran fast. Towels and bathrobes were also available. I checked in late and checked out pretty early for my flight so I haven’t had the chance to explore their hammam, sauna and pools but i found it quite fascinating that they run breakfast for those who fly early starting 5 am! Also it’s quite close to the airport and they offer free drop offs to it around the clock.

I need to redeem myself and the hotel from my earlier posting. The hotel redeemed itself by giving me a better room and service upon my return  after the following experience with them. I was booked for 3 days initially. I then sought through this site to book for a further consecutive 5 days but either I or Trip made an error in the booking and we missed booking the first 2 days of the 5.  On the day which the hotel had me checking out I was off venturing not realizing the error. When I returned post check out time the male Receptionist was very upset, yelling at me and could not give me another room being fully booked.  His only concern was seeing this 79 year old Canadian male tourist travelling alone in a foreign country not knowing the language put out on to the street. Just as a thunder storm was brewing. Together we realized the error which of course was not of the hotel’s making.  I asked him if he could recommend another hotel. His response was “just down there” as if it was almost next door. I walked down the steep hill some distance but couldn’t see it because it turned out to be about 500 meters away. Returning, I asked him if he would call the hotel to see if they had a room. He said that he did and they did. I asked him to call me a taxi. He said “push the button”. I had to ask him “What button ?”  There is a taxi  call button on the outside of the gate unknown to me. When the taxi took me to this Atlas Hotel they had NOT  received any phone call from him nor did they have a room for me !!  I was distraught. In Canada the hotelier would take steps to ensure that their client was safe and able to find alternative accommodation which this person did not in any way. The taxi driver was able to find me a suitable hotel. Thanks to him.  SOME cautions to older patrons. This hotel is a considerable distance UP QUITE A STEEP HILL so if you are a walker take that into account. A laundry service was quoted at 15 Euros, in town it was 4 Euros. A 19 TRY bottle of water was 60 TRY at the hotel. They never did get the TV to work.  Finally, upon being treated so disrespectfully, upon discovery of the booking error,  I sought to cancel the further 5 days and obtain a refund. That was refused which was their right so I did return and was treated hospitably.

Уже не первый раз останавливаюсь в этом отеле. Как всегда сервис на высоте. Попросила дать выбор номеров, сходила посмотрела и выбрала более мне понравившийся. Все убирают чисто и с утра, воду приносят. Вид очень красивый. Завтраки понравились. Ужины стали хуже, выбор меньше и довольно скудный для этой категории отеля. Очень понравился Спа, сотрудники, особенно нерусскоговорящие очень приветливые ( девушка- казашка общается нагловато, остаётся неприятный осадок). Около бассейна тоже приятно полежать. На балконе удобный лежак. А этот раз были новые мягкие халаты больших размеров. Почему то не было шапочки для душа и щетки с пастой, непонятно иногда есть, иногда нет. Очень приятно было получить комплимент от отеля - тарелку фруктов и бутылочку вина. Спасибо большое, обязательно вернусь. Приятно, что персонал очень быстро реагирует на просьбы. Много русскоговорящих.