Hotel Dengan Spa di Wakayama Prefecture, Japan

Nice cosy hotel - clean and functional room. TV has Netflix. Carpark is at the mall where the hotel is located in. Location is further from the castle but isn’t a major issue. Convenient next to train station.

- nicely designed and well maintained hotel, very quiet - away from the Main Street, not very convenient, shuttle bus is very limited, only two in the morning to the train station, you have to book in advance - no gym or pool or a la carte restaurant options - great ocean view from the room, lobby and Onsen - service was subpar, the onsen floor was slippery, I fell and injured my hand and feet, had two medicated plasters from the reception and that was it - lots of people were taking photos in the mixed bath onsen???

Candeo is right on Wakayama-Shi Train station, which makes it incredibly convenient. Sound-proofing ensures perfect sleep and no disturbance from trains or traffic etc. The staff accepted early check-in at 2pm and were incredibly courteous, professional, English-speaking and kind. Really excellent. Some large Japanese hotel chains are not entirely geared to the ”international market” and the attitude to non-Japanese guests can be less than ideal. NOT CANDEO. The staff are comfortable with an international clientele, cheerful and welcoming. How wonderful! The entire hotel is extremely clean and well-run. Everything says ”professional”. The flower arrangements on each floor are REAL. Flowers are extremely expensive in Japan. The view from the reception area (Floor 11) is fantastic. The spa (Floor 12) is open air, with a great view and a magical feel. I enjoyed my stay very much and I hope to return to Candeo soon.

Quite far from train station. 15-20 minutes with fast walking. Plenty of traffic lights on the way. This chain has a serious issue with breakfasts. Many dishes are cold, even scrambled eggs, and greasy. Air conditioner blows way too much, even when turned off. Difficult to sleep. The only option is to open a window, which doesn't entirely solve the issue. Hotel itself is very clean.

I'm a big fan of onsen hotels and tried almost 10 different onsen hotels so far in Japan and this one is definitely the biggest one, even though its not that Japanese style and a bit old overall. The cave onsen (it has 2) is awesome!!! And have a deck to see sunset and ocean view. The turtle boat is cute.

Hotel near JR station. Provides free opsicles, ramen, yogurt drink. We love the free massage chairs and onsen.

I had a great experience staying at this hotel! The view from our room was amazing and we particularly enjoyed the private onsen, which allowed us to unwind while watching the stunning sunset. The staff were all very friendly and polite, which made our stay even better. However, the hotel's location is next to the beach, which means you have to climb a slope to get there. It is also quite far from the JR station, and the only public transportation available is a 30-minute bus ride. Additionally, there are no restaurants or convenience stores nearby, so you might want to plan ahead for meals.

🩵Location: I bought a three-day ticket for the Meiko bus on my phone in advance. I got there when I got off at Zouyu Station. I was facing Shirarahama Beach🏝️, which was very cool😻! There was a lady at the door to greet me, and there was also a waiter who could speak Chinese. She was a very gentle and lovely lady🫶🏻 💙Full sea view room: Because I was in Shirahama for 3 days and 2 nights in total, I planned to book a cheaper room on the first night and booked late. There was only the last Japanese-style room. I used Ctrip points and the room price was less than 1,000, but it was really a surprise🤩! The Japanese-style room is very spacious, and there is a bed-making service at night. The highlight is this first-line sea view balcony🌊, which is worth the price! And the bathrooms are all newly renovated~ 🩶Hot spring hotel: If the only thing this hotel lacks is that there is no outdoor hot spring, everything else can be given full marks. On the left hand side of the hotel is Nagakyu Izakaya, and a little further ahead is Lawson convenience store.

Facilities: Good Hygiene: Good Environment: Good Service: Good I haven't slept on a tatami bed for a long time. It was very difficult to get up after two days of staying. The hot springs are good. I soak twice a day and enjoy it very much. The hotel booking includes two breakfasts and two dinners. The dishes are rich and the quantity is not large enough to eat. There are many Shanghai compatriots staying in the hotel. Although the price is a bit expensive, it is worth it to experience the hot springs. The transportation is also convenient. There is a bus at the door of the hotel. It is still worth it to see the tuna splitting display and buy the best part of the sashimi in the toretore market.

We stay in 4 people Japanese style ocean view. The room is too old and small, stains on wall and closet door. The bed is thinner than expected. Buffet breakfast has not much choice, swimming pools and many other things have to pay extra. All staff are nice except one guy in the game room area is very rude! Outdoor hot spring have many insects and have to walk stairs . Overall the stay is unpleasant.

- nicely designed and well maintained hotel, very quiet - away from the Main Street, not very convenient, shuttle bus is very limited, only two in the morning to the train station, you have to book in advance - no gym or pool or a la carte restaurant options - great ocean view from the room, lobby and Onsen - service was subpar, the onsen floor was slippery, I fell and injured my hand and feet, had two medicated plasters from the reception and that was it - lots of people were taking photos in the mixed bath onsen???

I had a great experience staying at this hotel! The view from our room was amazing and we particularly enjoyed the private onsen, which allowed us to unwind while watching the stunning sunset. The staff were all very friendly and polite, which made our stay even better. However, the hotel's location is next to the beach, which means you have to climb a slope to get there. It is also quite far from the JR station, and the only public transportation available is a 30-minute bus ride. Additionally, there are no restaurants or convenience stores nearby, so you might want to plan ahead for meals.

🩵Location: I bought a three-day ticket for the Meiko bus on my phone in advance. I got there when I got off at Zouyu Station. I was facing Shirarahama Beach🏝️, which was very cool😻! There was a lady at the door to greet me, and there was also a waiter who could speak Chinese. She was a very gentle and lovely lady🫶🏻 💙Full sea view room: Because I was in Shirahama for 3 days and 2 nights in total, I planned to book a cheaper room on the first night and booked late. There was only the last Japanese-style room. I used Ctrip points and the room price was less than 1,000, but it was really a surprise🤩! The Japanese-style room is very spacious, and there is a bed-making service at night. The highlight is this first-line sea view balcony🌊, which is worth the price! And the bathrooms are all newly renovated~ 🩶Hot spring hotel: If the only thing this hotel lacks is that there is no outdoor hot spring, everything else can be given full marks. On the left hand side of the hotel is Nagakyu Izakaya, and a little further ahead is Lawson convenience store.

Facilities: Good Hygiene: Good Environment: Good Service: Good I haven't slept on a tatami bed for a long time. It was very difficult to get up after two days of staying. The hot springs are good. I soak twice a day and enjoy it very much. The hotel booking includes two breakfasts and two dinners. The dishes are rich and the quantity is not large enough to eat. There are many Shanghai compatriots staying in the hotel. Although the price is a bit expensive, it is worth it to experience the hot springs. The transportation is also convenient. There is a bus at the door of the hotel. It is still worth it to see the tuna splitting display and buy the best part of the sashimi in the toretore market.

We stay in 4 people Japanese style ocean view. The room is too old and small, stains on wall and closet door. The bed is thinner than expected. Buffet breakfast has not much choice, swimming pools and many other things have to pay extra. All staff are nice except one guy in the game room area is very rude! Outdoor hot spring have many insects and have to walk stairs . Overall the stay is unpleasant.

Hotel Location is perfect, right next to the beach. Facilities are a bit old but still good

The Japanese-style room of this hotel can accommodate up to 4 people, which is very suitable for our travel combination of one person and two children. The Japanese room is charged per person, and if 3 people stay, they will be charged for 3 people. The room faces the sea directly, the scenery is good, and the hot spring is also a sea view hot spring. There is no one at all, and the experience is very good. The overall feeling is good.

Very good. The service of the store is very good. The front desk can speak Chinese. The people are super gentle. The sea view is worth it. It is very beautiful. It is very comfortable to soak in a hot spring after a day of shopping. Recommended! (The room is a bit big and may be a bit cold. Then my friend and I are not used to the Japanese breakfast. But it is still very convenient and comfortable to eat in the morning. It depends on your opinion.

Close to Bus stop, Lawson and many restaurant nearby. Staff are very nice and helpful. Room is fairly clean but it smells like its not yet been used for a while, old and not eough air flow. Even the air freshener machine cant help. Also, there is no lift to annex building, be aware if you carry large suitcase.

The seaside room is very large, clean and comfortable, with an open-air footbath. Although the bath is not too big, the environment is comfortable. The resting area is large, with a library, massage machine, etc. There are free drinks, alcohol, soda and coffee in the lobby and rest room. The food in the restaurant is rich and delicious. I booked breakfast and dinner, both in buffet style. You can cook your own fish for breakfast and steam seafood for dinner.

- nicely designed and well maintained hotel, very quiet - away from the Main Street, not very convenient, shuttle bus is very limited, only two in the morning to the train station, you have to book in advance - no gym or pool or a la carte restaurant options - great ocean view from the room, lobby and Onsen - service was subpar, the onsen floor was slippery, I fell and injured my hand and feet, had two medicated plasters from the reception and that was it - lots of people were taking photos in the mixed bath onsen???

🩵Location: I bought a three-day ticket for the Meiko bus on my phone in advance. I got there when I got off at Zouyu Station. I was facing Shirarahama Beach🏝️, which was very cool😻! There was a lady at the door to greet me, and there was also a waiter who could speak Chinese. She was a very gentle and lovely lady🫶🏻 💙Full sea view room: Because I was in Shirahama for 3 days and 2 nights in total, I planned to book a cheaper room on the first night and booked late. There was only the last Japanese-style room. I used Ctrip points and the room price was less than 1,000, but it was really a surprise🤩! The Japanese-style room is very spacious, and there is a bed-making service at night. The highlight is this first-line sea view balcony🌊, which is worth the price! And the bathrooms are all newly renovated~ 🩶Hot spring hotel: If the only thing this hotel lacks is that there is no outdoor hot spring, everything else can be given full marks. On the left hand side of the hotel is Nagakyu Izakaya, and a little further ahead is Lawson convenience store.

I had a great experience staying at this hotel! The view from our room was amazing and we particularly enjoyed the private onsen, which allowed us to unwind while watching the stunning sunset. The staff were all very friendly and polite, which made our stay even better. However, the hotel's location is next to the beach, which means you have to climb a slope to get there. It is also quite far from the JR station, and the only public transportation available is a 30-minute bus ride. Additionally, there are no restaurants or convenience stores nearby, so you might want to plan ahead for meals.

Facilities: Good Hygiene: Good Environment: Good Service: Good I haven't slept on a tatami bed for a long time. It was very difficult to get up after two days of staying. The hot springs are good. I soak twice a day and enjoy it very much. The hotel booking includes two breakfasts and two dinners. The dishes are rich and the quantity is not large enough to eat. There are many Shanghai compatriots staying in the hotel. Although the price is a bit expensive, it is worth it to experience the hot springs. The transportation is also convenient. There is a bus at the door of the hotel. It is still worth it to see the tuna splitting display and buy the best part of the sashimi in the toretore market.

We stay in 4 people Japanese style ocean view. The room is too old and small, stains on wall and closet door. The bed is thinner than expected. Buffet breakfast has not much choice, swimming pools and many other things have to pay extra. All staff are nice except one guy in the game room area is very rude! Outdoor hot spring have many insects and have to walk stairs . Overall the stay is unpleasant.

Hotel Location is perfect, right next to the beach. Facilities are a bit old but still good

The Japanese-style room of this hotel can accommodate up to 4 people, which is very suitable for our travel combination of one person and two children. The Japanese room is charged per person, and if 3 people stay, they will be charged for 3 people. The room faces the sea directly, the scenery is good, and the hot spring is also a sea view hot spring. There is no one at all, and the experience is very good. The overall feeling is good.

Very good. The service of the store is very good. The front desk can speak Chinese. The people are super gentle. The sea view is worth it. It is very beautiful. It is very comfortable to soak in a hot spring after a day of shopping. Recommended! (The room is a bit big and may be a bit cold. Then my friend and I are not used to the Japanese breakfast. But it is still very convenient and comfortable to eat in the morning. It depends on your opinion.

Close to Bus stop, Lawson and many restaurant nearby. Staff are very nice and helpful. Room is fairly clean but it smells like its not yet been used for a while, old and not eough air flow. Even the air freshener machine cant help. Also, there is no lift to annex building, be aware if you carry large suitcase.

The seaside room is very large, clean and comfortable, with an open-air footbath. Although the bath is not too big, the environment is comfortable. The resting area is large, with a library, massage machine, etc. There are free drinks, alcohol, soda and coffee in the lobby and rest room. The food in the restaurant is rich and delicious. I booked breakfast and dinner, both in buffet style. You can cook your own fish for breakfast and steam seafood for dinner.

Nice cosy hotel - clean and functional room. TV has Netflix. Carpark is at the mall where the hotel is located in. Location is further from the castle but isn’t a major issue. Convenient next to train station.

Candeo is right on Wakayama-Shi Train station, which makes it incredibly convenient. Sound-proofing ensures perfect sleep and no disturbance from trains or traffic etc. The staff accepted early check-in at 2pm and were incredibly courteous, professional, English-speaking and kind. Really excellent. Some large Japanese hotel chains are not entirely geared to the ”international market” and the attitude to non-Japanese guests can be less than ideal. NOT CANDEO. The staff are comfortable with an international clientele, cheerful and welcoming. How wonderful! The entire hotel is extremely clean and well-run. Everything says ”professional”. The flower arrangements on each floor are REAL. Flowers are extremely expensive in Japan. The view from the reception area (Floor 11) is fantastic. The spa (Floor 12) is open air, with a great view and a magical feel. I enjoyed my stay very much and I hope to return to Candeo soon.

Quite far from train station. 15-20 minutes with fast walking. Plenty of traffic lights on the way. This chain has a serious issue with breakfasts. Many dishes are cold, even scrambled eggs, and greasy. Air conditioner blows way too much, even when turned off. Difficult to sleep. The only option is to open a window, which doesn't entirely solve the issue. Hotel itself is very clean.

Hotel near JR station. Provides free opsicles, ramen, yogurt drink. We love the free massage chairs and onsen.

Nothing impressive, small and dark. Okay for a single guy , not sure about ladies. Close to Wakayama-Shi station, so getting around is easy. Rooms have no view, just looking at pipes dripping water. Room smells of smoke. Toilets are hard to get into as they are ‘caravan size’ toilets and showers. The bath tub is very high, not ideal for elderly folks as the showers are installed within. They do have a ioniser and demister in the room to get rid of bad air and foul smoke smell but not very effective. If you plan to spend most of the day out, it’s ideal.

spacious rooms, large beds, enough spaces for opening two suitcases no breakfast but only the bakery nice view from room easy access to 黑潮市場 got shuttle in front of hotel to railway station

The facilities in the room are very complete, including refrigerators, microwaves, toothbrushes, combs, and these disposable items. The check-in procedure is simple and fast. When checking out, you only need to insert the room card into the machine. Leaving the hotel is very convenient and saves time on the road. When checking in, each room can choose five snacks, and each person can choose two machine drinks.

We absolutely cannot contain our elation when recalling our recent stay at this remarkable hotel. From the moment we stepped into the elevator adorned with personalized name cards, my husband and I were enveloped in the warm embrace of hospitality. The attention to detail and the genuine kindness of the staff made us feel like VIP guests. They also thoughtfully provided a bucket for us to indulge in the glowing enchantment of firecrackers and even tidied the mess up afterwards. But the best memory of our stay here was definitely the culinary experience given by the chef extraordinaire — Master Chef Matsuki. His creations were nothing short of a gastronomic revelation. Each dish was a testament to his unwavering dedication and profound respect for the ingredients. Oh, the flavors — titillating all our taste buds in every bite. And the generosity of Chef Matsuki in sharing his culinary wisdom, guiding us on how to savor each morsel, elevated the entire dining experience to sheer perfection. The language barrier was no obstacle to the remarkable team of staff members who graced us with their presence. Their command of the English language was commendable, and even those who were not entirely fluent went above and beyond to cater to our every whim and need. Their genuine desire to assist us was palpable, leaving us feeling truly valued and cared for. I am already making plans to return with my beloved family, as I know they too deserve to bask in the unparalleled warmth and luxury that this establishment exudes. This hotel has set the bar impossibly high, redefining the meaning of hospitality and creating memories that will be cherished for a lifetime. So if you seek a hotel experience that transcends mere accommodation and transforms into a symphony of opulence, impeccable service, and culinary artistry, then look no further. This is the epitome of hospitality, a sanctuary where dreams come true, and I wholeheartedly recommend it to anyone who craves an unforgettable journey of indulgence and delight.

Very good value for money Excellent service, location and facilities. It was a family of four, and the size was reasonable, so I could relax comfortably.   Located right in front of the beach, the sound of waves, the sound of wind and the ocean view are more than ever staying at the hotel No !! It's very close to Osaka city and Marina City and other amusement parks. I fished on the beach in front of me and caught four red sea cucumbers. The breakfast was also very clean and delicious. I think I will use it often

I booked this treasure hotel for the Japanese-style room with sea view. It was my first time to Kata, a small seaside city with a particularly beautiful place. The Taiyu tram is very cute. The hotel has a free shuttle to Kata Station. You can call the hotel in advance to confirm the arrival time on the day. The car was not available until 9 o'clock the next morning, so I walked directly to the station in the morning and arrived in about 20 minutes. Baidu Maps is still very accurate. There are plain public yukatas and free gray split-toe socks in the room. If you like cute yukatas, you can choose one yourself in the lobby. The room is a bit like a circle, with a toilet, bathroom and a sofa facing the sea view on the outside. The Japanese tatami is in the box. The area is quite large. The tatami bedding will be laid out when you come in to eat. The hotel's hot spring faces the sunset, and I soaked for nearly an hour to wait for the sunset. The men's and women's baths will be switched in the morning and evening. The sunset at the seaside is really a great view. Dinner can be added, it is kaiseki cuisine, and there are really many sea bream dishes. If you have a chance, you must come to Kata in Wakayama