Diposting pada18 Jan 2025
Tamu
Driver steals customer money!!! first of all, We had no big issues with Radisson Hotel Agra while staying there for three nights, but we have a story we like to share with future hotel customers to prevent what happened to us happens again to you. after Agra, our next destination is Jaipur, so we asked hotel travel desk to help us arrange car transportation to Jaipur, thinking hotel driver should be more reliable. the travel desk is working with agency called 707 Tours, and they booked a car and driver from Jaipur called Sameer-Travels. we requested stops before Jaipur, one is at Fatehpur Sikri, and second one is at Chand Baori stepwell. the first part of our journey was non-event, but at our last stop at Chand Baori, the driver told us bags were not allowed at the site, and he insisted that we have to leave all bags in his car and he would lock the car and it was safe for us. at the stepwell site, we noticed everybody else carried backpacks with no issue. after 20 minutes visit and back to the car, we noticed right away that our bags were opened and searched, we kept our money in three different places, and each place's money were missing some. the thief tried to make the steal un-noticeable but we noticed it right away. we confronted with the driver and he denied everything. we reported this to Radisson hotel, its travel agency and our hotel in Jaipur. We want to share our story so you will be more careful in your next India journey. I add two photos here for your reference.
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Harga per malam dimulai dari:€29
Diposting pada22 Feb 2025
Tamu
Near functional hotel right next to the airport. Rooms are decent. Front office staff is quite lost and confused. Coordination between them and Food and Beverage team is also jinxed. Basically go, check in, don't ask for anything and don't talk to anyone, as anyway they don't listen, and all will be great. The junior team is very courteous and warm.
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Harga per malam dimulai dari:€37
Diposting pada5 Jun 2025
Tamu
Great location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
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Harga per malam dimulai dari:€51
Diposting pada4 Okt 2025
Tamu
The hotel was great for its hospitality and the facilities. The breakfast was also nice with variety of Indian foods. I will definitely come back here next time I come to Varanasi,
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Harga per malam dimulai dari:€28
Diposting pada15 Des 2025
Bibhas
This was our second stay after 2022-23. This time stay was disappointing primarily due to poor service management. On arrival, no one assisted in picking up or carrying luggage to the room. After check-in, I called for drinking water, but despite repeated follow-ups, it took almost one hour for water to be delivered to the room.
Most of the hotel staff appeared to be completely occupied with managing a marriage ceremony and a conference being held simultaneously at two different grounds within the property. While events are understandable, regular in-house guests should not be made to suffer due to poor prioritization and staffing.
What makes the experience worse is the pricing. The room tariffs are higher than reputed five-star hotels like the Taj in Agra, but the service standards fall far short of even basic hospitality expectations.
I would think twice before choosing this property again.
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Harga per malam dimulai dari:€35
Diposting pada19 Apr 2024
Orontius Mark
Staying at ITC Mughal Hotel was an absolute delight! From the moment I stepped foot onto the property, I was greeted with warmth and impeccable hospitality. The ambiance of the hotel exudes luxury and elegance, with every detail thoughtfully curated to reflect the rich Mughal heritage. The room was spacious, meticulously clean, and adorned with luxurious amenities, ensuring a comfortable and indulgent stay. The dining experience surpassed all expectations, with a diverse array of delectable cuisines that tantalized my taste buds. The staff went above and beyond to cater to my every need, providing personalized service with a genuine smile. The hotel's lush gardens and stunning architecture provided the perfect backdrop for relaxation and exploration. Without a doubt, ITC Mughal Hotel has set the standard for luxury accommodations, earning my enthusiastic five-star rating.
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Harga per malam dimulai dari:€71