Hotel Dengan Spa di Alexandria Governorate, Egypt

Wonderful, personal service in this beautiful old heritage hotel located right on the corniche in central Alexandria. Breakfast at the rooftop restaurant and enjoy the view.

We stayed in room 328. Very dated. Room not ready on arrival. Had to ask for extras water menus etc. Shower wet room floor flooded everyday drains need cleaning. Cleaner woke us at 0920 daily just out of hospital not appreciated. Instead of cleaning room to fill end constantly coming back knocking with water or towels or tissues not as relaxing as I had hoped. Carpets not hoovered once while there for five nights. Extremely disappointed for a Hilton.

The room is clean and compact, and the hotel lobby is a very high space. When you enter, it feels like a serious hotel, not a B&B. After exiting the hotel, walk to the right for a minute or two and you will reach the seaside. It is 2 kilometers away from the Pompeii Column and 2.6 kilometers away from the Gabeyi Castle. This store is pretty good, enough for 4 stars. I guess the negative reviews on the Internet are caused by competitors.

There a two nice pools at the hotel and it has a beautiful view of the ocean. The hotel seems to be a popular destination for Egyptians to bring their kids during school holiday, so I would suggest wearing a one-piece bathing suit. Our room had a nice balcony overlooking the sea and was non-smoking. The breakfast is pretty good with a wide variety of choices, including freshly-made waffles and omelettes. We ate most of our meals at the hotel restaurants and both Izoya and Nazaya have a good ambience and above-average food. Quite pricey and popular among the locals for special occasions like birthdays. If you are a light sleeper, do not book this hotel. The original building is a beautiful historical hotel with a stained glass dome, marble floors and a ballroom, making it a perfect venue for weddings… and Egyptian weddings last until 4am, and the hotel hosted at least one pretty much every night. The music and laughter would have been a problem, except that it was almost completely drowned out by the air-conditioner, which sounded like an old VW Beetle trying to start. Honestly, I didn’t know it was possible for an AC to be so loud. Overall, the rooms and amenities are a bit out of date and faded and could do with sprucing up.

The hotel has different types of rooms, we lived with a balcony overlooking the indoor pool, but there are also rooms in houses right on the beach! Breakfast takes place in a small restaurant on the beach, it is very simple and cute at the same time! The hospitable manager of this restaurant! Loves Russians) Open veranda, beach, sea, cats...) great! There is also a restaurant inside the hotel, but we also had dinner at the beach restaurant. The hotel beach is like between two city beaches, but has its own territory with sun loungers and beach cushions. Of course, both pillows and loungers require urgent updating! The beach is sand and there is also sand in the sea. The water was still cool, but it would be great to swim in the heat! The hotel is actively preparing for the summer season! Many rooms are being renovated! We experienced days with Wi-Fi not working, the manager called regularly and asked if everything was okay with us. There were no towels in the room upon check-in, we chalked it up to low occupancy of course...but☝️ And one more thing: something needs to be done about the laundry carts or ask the maids not to push these carts around early in the morning! It feels like a bombing has begun when they are taking them early in the morning along the pool! 🙈 Cocktails can be ordered by the pool, of course don’t expect much variety and quality) Great live music by the pool in the evening! There was a live concert inside the main building too! Hookahs can be ordered everywhere: from the pool to your room and on the beach on sun loungers. The wait staff is attentive for the most part. Mohamed Ali, who helps with things, also helps with other issues. A taxi from the hotel is a very real thing. You can go to the city. People went to the Four Season at the shopping mall! Along the embankment where the hotel is located, there are several food establishments, and there are bicycle and ATV rentals! You can go to a cafe, grab a drink and sit on the beach, tables on the sand by the water. In general, we liked it, after the necessary update it will be just great!

The location is slightly remote, about 30 minutes drive from the beach. The internal environment is very good, the large swimming pool is great, there is a football field and parent-child activity space. The breakfast is a bit thin, but overall it is ok

This hotel is located inside Montaza Park, with standard sea view rooms and its own beach. The hotel is very new, the bedding facilities are comfortable, and the service is attentive and attentive. There are also welcome cakes and free drinks. Breakfast is not a buffet, the gourmet breakfast is very special. Among the five-star hotels in Alexandria, it is the best value for money.

Enjoyed my stay here. Got a room with a partial sea view and it was lovely to wake up to wvery morning. Loved the buffet breakfast service and how helpful staff were in general. I like that I was always alone in the gym! 🤣 Would definitely recommend

Service: Breakfast is good. On the 12th floor, the view is very good, with a panoramic view of the Mediterranean Sea. The lobby staff is very strict in security checks, and the reception is warm and meticulous. Environment: It is on the beach, which is OK. Facilities: The room facilities are relatively old, but the hygiene is relatively clean. The hotel is on the side of the coastal avenue, with a lot of vehicles, and the window insulation effect is not very good. There are fewer cars until about 1:00 in the evening. Hygiene: It is not bad.

The room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra. Breakfast was pleasant. Lovely view. Attentive waiting staff. Location excellent. The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up. This could be a great hotel, but is a now a reminder of indifference and apathy. The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person. The attached photograph shows the much nicer room and embellished description in the advert. Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.

Wonderful, personal service in this beautiful old heritage hotel located right on the corniche in central Alexandria. Breakfast at the rooftop restaurant and enjoy the view.

We stayed in room 328. Very dated. Room not ready on arrival. Had to ask for extras water menus etc. Shower wet room floor flooded everyday drains need cleaning. Cleaner woke us at 0920 daily just out of hospital not appreciated. Instead of cleaning room to fill end constantly coming back knocking with water or towels or tissues not as relaxing as I had hoped. Carpets not hoovered once while there for five nights. Extremely disappointed for a Hilton.

The room is clean and compact, and the hotel lobby is a very high space. When you enter, it feels like a serious hotel, not a B&B. After exiting the hotel, walk to the right for a minute or two and you will reach the seaside. It is 2 kilometers away from the Pompeii Column and 2.6 kilometers away from the Gabeyi Castle. This store is pretty good, enough for 4 stars. I guess the negative reviews on the Internet are caused by competitors.

There a two nice pools at the hotel and it has a beautiful view of the ocean. The hotel seems to be a popular destination for Egyptians to bring their kids during school holiday, so I would suggest wearing a one-piece bathing suit. Our room had a nice balcony overlooking the sea and was non-smoking. The breakfast is pretty good with a wide variety of choices, including freshly-made waffles and omelettes. We ate most of our meals at the hotel restaurants and both Izoya and Nazaya have a good ambience and above-average food. Quite pricey and popular among the locals for special occasions like birthdays. If you are a light sleeper, do not book this hotel. The original building is a beautiful historical hotel with a stained glass dome, marble floors and a ballroom, making it a perfect venue for weddings… and Egyptian weddings last until 4am, and the hotel hosted at least one pretty much every night. The music and laughter would have been a problem, except that it was almost completely drowned out by the air-conditioner, which sounded like an old VW Beetle trying to start. Honestly, I didn’t know it was possible for an AC to be so loud. Overall, the rooms and amenities are a bit out of date and faded and could do with sprucing up.

The hotel has different types of rooms, we lived with a balcony overlooking the indoor pool, but there are also rooms in houses right on the beach! Breakfast takes place in a small restaurant on the beach, it is very simple and cute at the same time! The hospitable manager of this restaurant! Loves Russians) Open veranda, beach, sea, cats...) great! There is also a restaurant inside the hotel, but we also had dinner at the beach restaurant. The hotel beach is like between two city beaches, but has its own territory with sun loungers and beach cushions. Of course, both pillows and loungers require urgent updating! The beach is sand and there is also sand in the sea. The water was still cool, but it would be great to swim in the heat! The hotel is actively preparing for the summer season! Many rooms are being renovated! We experienced days with Wi-Fi not working, the manager called regularly and asked if everything was okay with us. There were no towels in the room upon check-in, we chalked it up to low occupancy of course...but☝️ And one more thing: something needs to be done about the laundry carts or ask the maids not to push these carts around early in the morning! It feels like a bombing has begun when they are taking them early in the morning along the pool! 🙈 Cocktails can be ordered by the pool, of course don’t expect much variety and quality) Great live music by the pool in the evening! There was a live concert inside the main building too! Hookahs can be ordered everywhere: from the pool to your room and on the beach on sun loungers. The wait staff is attentive for the most part. Mohamed Ali, who helps with things, also helps with other issues. A taxi from the hotel is a very real thing. You can go to the city. People went to the Four Season at the shopping mall! Along the embankment where the hotel is located, there are several food establishments, and there are bicycle and ATV rentals! You can go to a cafe, grab a drink and sit on the beach, tables on the sand by the water. In general, we liked it, after the necessary update it will be just great!

This hotel is located inside Montaza Park, with standard sea view rooms and its own beach. The hotel is very new, the bedding facilities are comfortable, and the service is attentive and attentive. There are also welcome cakes and free drinks. Breakfast is not a buffet, the gourmet breakfast is very special. Among the five-star hotels in Alexandria, it is the best value for money.

Enjoyed my stay here. Got a room with a partial sea view and it was lovely to wake up to wvery morning. Loved the buffet breakfast service and how helpful staff were in general. I like that I was always alone in the gym! 🤣 Would definitely recommend

Service: Breakfast is good. On the 12th floor, the view is very good, with a panoramic view of the Mediterranean Sea. The lobby staff is very strict in security checks, and the reception is warm and meticulous. Environment: It is on the beach, which is OK. Facilities: The room facilities are relatively old, but the hygiene is relatively clean. The hotel is on the side of the coastal avenue, with a lot of vehicles, and the window insulation effect is not very good. There are fewer cars until about 1:00 in the evening. Hygiene: It is not bad.

The room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra. Breakfast was pleasant. Lovely view. Attentive waiting staff. Location excellent. The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up. This could be a great hotel, but is a now a reminder of indifference and apathy. The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person. The attached photograph shows the much nicer room and embellished description in the advert. Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.

Hotel location is nice, very close to shopping mall, and breakfast is good.

The location is slightly remote, about 30 minutes drive from the beach. The internal environment is very good, the large swimming pool is great, there is a football field and parent-child activity space. The breakfast is a bit thin, but overall it is ok

It’s better to take a plane at night, far from the city, mainly near the airport.

Очень хороший охраняемый гостиничный комплекс ЗА городом. Красивое чистое безопасное место. Комната классная, все новое, но у меня был душ, а не ванная, как заявлено на фото номера. Завтрак восхитительный, большой выбор выпечки, сыров, фруктов, овощей, напитков.. очень внимательный и приятный персонал. Заселение в 15.00 , но мы получили комнату около 18 вечера((. Ещё на месте выяснилось, что требуется доплата, неизвестно за что.. этим вопросом занималась служба Trip, поэтому я не очень расстроилась. Все развлечения в отеле платные - бильярд, аэрохоккей, теннис, гольф. Бассейн на крыше с подогревом! Жаль никто не сказал об этом, я нашла его только к концу второго дня пребывания. Сложно вызвать такси, это далеко от города. Нужно долго ждать. Из города тоже не все хотят туда ехать.

The hotel has too few breakfast types, the service is a bit biased, especially the surrounding traffic is not convenient, there is a car more suitable for living together. But other aspects are not bad