Hotel Dengan spa di Queensland, Australia

This is a hotel that up to standard - it may not be the best in the world but I believe it is one of the best in Cairns. The location is a bit far - it take a good 15 mins walk to likely everywhere in Cairns city center. However it is one of the newest hotel in the town and could give you a good and fair service. The buildings in the hote and the pool is beautiful. When you walk around the town you will find all big brands hotel in the world but they all looks like historical buildings.

Lokasinya luar biasa... hanya berjalan kaki singkat ke Surfers Paradise dan Skypoint tepat di sebelahnya. Mudah diakses dari bandara karena halte trem berada tepat di sebelah Skypoint. Banyak pilihan kafe dan restoran. Kami tidak menggunakan kolam renang atau pusat kebugaran. Suara bising terdengar dari kamar karena dindingnya tipis. Proses check-in mudah... staf tidak banyak memberi tahu tentang fasilitas resor dan kami menemukan kata sandi WiFi berdasarkan stiker di dinding dapur. Balkon kamar kami menghadap ke kolam renang, yang sangat bagus.

We loved the location of this hotel. Close enough to the main strip to enjoy everything Surfers Paradise has to offer, but far enough away to avoid the constant noise, crowds, and parking chaos. The main area was extremely busy, so we quickly discovered that e-bikes were the best way to get around. Surfers Paradise itself was great: lively atmosphere, plenty of activity, shops open late, great food options, and lots of buskers. We booked a two-bedroom apartment with a sea view, and it absolutely delivered in terms of view and location. The hotel facilities were excellent — indoor and outdoor pools, spa, sauna, steam room, gym, and tennis courts. Our teenagers especially enjoyed making the most of all these amenities. However, there were some significant issues that impacted our stay. We were in apartment 26B and had no air-conditioning for the entire six-day stay, which was very difficult given it was summer. We also didn’t realise that reception is only staffed for limited hours. When we called early in the day and again around 4pm, no one was available. We eventually managed to speak to someone on day two or three, and the hotel manager came to assist, but unfortunately there was little he could do. We were told the compressor was likely failing, meaning the air-conditioning could not be used at all. It was frustrating to be sold a five-night stay knowing the apartment was not in full working order. Cleanliness was another concern. The floors throughout the apartment were sticky and grimy, with the kitchen floor feeling particularly oily and unclean. One of our sons found the couch sticky to the touch, and there was hair present in the bathroom which was disappointing. While we genuinely loved the hotel, its grounds, and its facilities, there is clear room for improvement in both cleanliness standards and customer service. Additionally, we encountered an unpleasant interaction with a long-term resident who complained about our children playing in the pool with a small rubber ball, claiming it was against the rules, despite other children—including her own—jumping into the pool. Given it was the school holidays and many families were using the facilities appropriately, the complaint felt unreasonable. It was also mentioned to us that lower-floor residents occasionally complain about noise from pool users, which may be an ongoing issue when short-term stays are accommodated. Overall, the property has great potential, but improvements in maintenance, cleanliness, and guest communication would significantly enhance the experience.

Benar-benar menikmati masa menginap kami di Dorsett. Resepsionis, khususnya Don, dan ”con”ciege sangat ramah. Hal-hal kecil seperti menyediakan air minum kemasan gratis sudah sangat menyenangkan. Akan lebih baik jika ada jubah mandi di area kolam renang, tetapi kolam renangnya tetap bagus. Tidak ada kursi santai di dalam air seperti yang ditunjukkan salah satu foto, tetapi anak-anak tetap menikmati kolam renang. Lokasi yang bagus dengan Pacific Fair di seberang jalan dan akses ke Star Hotel/Kasino juga bagus.

Hi there the room I was expecting brand new lights the lights are old frequency the lights needs to be upgraded this 2026 to 6 G solar dics lights of Shri Yantra of infinite towers Amen ********************

Dated but well kept. Pool and BBQ although I didn't use them were a good facility. Location middle of Cairns meant I could walk everywhere easily and on the level.....even the airport was in my walking range at 5.4 km. Staff were excellent and the management Excellent and able to resolve all issues I had with onward travels and other countries online travel document requirements, which is so helpful to an older less technical traveller like me.👍 Mervyn

Selalu suka tinggal disini karena semua fasilitasnya lengkap dan semuanya tersedia... tapi untuk Breakfast biasa banget.... Mall terdekat Paradise center Pasific fair shopping center Harbour town premium outlet