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Telusuri Ulasan Pelanggan untuk Hotel di West Virginia

Fairfield Inn & Suites Weirton

Fairfield Inn & Suites Weirton

4.4/5101 Ulasan
In January I rented 2 rooms for this past weekend off of trip.com as a nonrefundable booking so I paid for rooms at time of booking and money was immediately charged to my account. Got to hotel for check in, Sherri(sorry if spelling wrong) asked if I wanted to use card on file and I explained I already paid. She said it was a hold for Incidentals so I said ok. She said the computer wouldn't let her use that credit card so I scanned a different one. I then checked my credit card app to see how much hold for incidentals was and it showed being charged for both rooms for a higher price than what I paid. I asked her about it and she said the second room was unable to charge the original card so it charged to that credit card. I first explained it was all pre paid and showed her where it came out of my account in January and on top of that it also didn't make sense that the hotel amount was higher than what I booked at on trip.com which I also pulled up and showed her. She said that my my fault for ”using a 3rd party” because they cannot guarantee rates booked through them. She said I would have to contact them and I asked if she was saying trip.com was a scam and she said it was possible (even though trip.com is a well known booking site and I've never had a issue before). I explained I only thought the hold was for incidentals as she mentioned and was not expecting almost $300 more to be charged and she said there was nothing that could be done as her manager was not in until Monday and the assistant manager had recently quit and they were not allowed to contact their manager on her days off for any reason. I asked multiple times for her to contact her manager since this was a signifant problem as I had not expected a extra charge for the weekend and because I was from out of state it concerned me no one in charge would be available for another 3 days and by then I woukd be gone. She continued saying she was absolutely not allowed to contact her supervisor under any circumstances. Another coworker with her agreed with her. I will say neither employee was rude, but it is ridiculous there is no one they could call to get help. They said corporate would not be able to be of assistance then either and only thier manager who was not available until Monday and they were not allowed to contact on her days off. Other than that (and the fridge not getting cold until the last day).... the hotel,pool, and breakfast were all very nice. Show less
Mardi Gras Casino & Resort

Mardi Gras Casino & Resort

4/598 Ulasan
The convenience of staying right at the ****** was the best part of the stay. It was great to walk right up to our room after a fun night without having to go outside. But other than that it was just ok. The staff checking us in looked tired and worn down. They were clearly used to checking in people who stay at ******s often but this was new to us. When I said it was our first time here I would have appreciated some info about breakfast and maybe an offer for a players card. Some staff were new so learning the job is understandable, but it just looked like it had been a really long day. The room was fine. It was clean and comfortable. The ****** was a lot of fun. Breakfast the next am was pretty basic, cereal oatmeal, toast, bagels, muffins and yogurt. The host arranging it all was lovely and helpful. He found earl gray tea for me when I asked. It was a fun overnight at an ok hotel. Glad we gave it a try.
Oglebay Resort

Oglebay Resort

4.2/597 Ulasan
This is the most beautiful hotel on this American itinerary. The hotel is located on a beautiful hillside. When we checked in at night, we searched for the hotel for more than half an hour. The sign on the roadside was not obvious. It took a few laps to find it. You almost gave up. I like the hotel's internal and external environment. A typical American hotel is the same as other American hotels. There is no kettle, toothbrush and toothpaste, and other facilities are good. The lounge upstairs of the hotel lobby is very impressive, and there is a swimming pool next to it. There is a golf course in front of the hotel, a small lake behind, and many sika deer by the road at night. If not in a hurry, I really want to stay in this hotel for another day!
Courtyard Morgantown

Courtyard Morgantown

4.5/599 Ulasan
Everyone was very nice. The hotel was clean. Check in was easy. The location was right off the highway and near many chain stores (Target, TJ Maxx, Old Navy, Bed, Bath, and Beyond), restaurants, and a grocery store. There was a free grab-and-go breakfast (muffins, oatmeal, yogurt, juice, coffee). I only had one problem. I am allergic to feather pillows. There were 6 pillows in our room, all were feather pillows. I called down to the front desk and asked for a different pillow. They said they would have to check to see if they had other pillows. Minutes later a very nice person from housekeeping was at my door giving me another pillow....which was also a feather pillow. We ended up having to buy new pillows for our stay.
La Quinta Inn & Suites Summersville/New River National Park

La Quinta Inn & Suites Summersville/New River National Park

4.1/593 Ulasan
one of the cleanest hotels and room i've stayed in in a long time.
Super 8 by Wyndham Ripley

Super 8 by Wyndham Ripley

3.8/595 Ulasan
Great people and service came out to get breakfast and the maids were coming on shift one asked me if I needed anything I said yes and switched my towels out other than that left my room alone while I stayed which I find to be nice and gave a since a security and a respect for my belongings especially since I did not have to worry about nobody coming into my room and stealing my stuff. As for the breakfast it was nice but simple I would make one suggestion and it is adding a fruit basket so someone can have a banana or something but other than that kudos if I ever come back to this town I'll be coming here price is very reasonable thank you
Hampton Inn Princeton

Hampton Inn Princeton

4.2/597 Ulasan
This was a one night stay. We checked into our room and didn’t have any water- no toilet, no shower, no sink. We went back downstairs and let them know and they said it was due to construction and the water would be back on in an hour. It wasn’t, so we went to dinner. Thankfully we finally had water. Not a great way to spend time in a hotel, when half the time we were there, we didn’t have any water to the room. Location was great, but there are other hotels around. They should have told us before booking about the construction.
Days Inn by Wyndham Charleston WV

Days Inn by Wyndham Charleston WV

2.8/594 Ulasan
very friendly and work with all needs you might have
Hampton Inn & Suites West Morgantown University Towne Centre

Hampton Inn & Suites West Morgantown University Towne Centre

4.6/5100 Ulasan
Great Hotel, 5 stars in all categories. We needed a pet friendly hotel and this Hampton Inn & Suites was just that. Front desk allowed an early check- in when we arrived early from our road trip and put us in a room on a lower level to make it convenient for taking our senior citizen furr ball outside. All day fresh coffee was awesome and the hot breakfasts each day was fantastic. We will definitely stay there again the next time we're in Morgantown.
Motel 6 Charles Town, WV

Motel 6 Charles Town, WV

3.5/5101 Ulasan
The service was great but we chose this hotel because it had a spa bath and was on the cheaper side. Well our first room the spa bath didnt have hot or even warm water. In the second room they didnt have the spa bath but the shower leaked badly all over the floor. On top of the shower leaking our tv didnt work either. We could only watv. Highly disappointed. My fiance and i will never stay here again. The only good thing was that the rooms were clean.

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Informasi Travel Lokal

Jumlah Hotel349
Jumlah Ulasan16,871
Harga Rata-Rata (Hari Kerja)Rp 2.498.604
Harga Rata-Rata (Akhir Pekan)Rp 2.838.696