Hotel Dengan Kolam Renang di Dakota Selatan, Amerika Serikat

We live three hours away and just needed a decent room for the night prior to an early morning medical procedure. We chose this hotel for its location fairly close to the Medical Center and for the reasonable rate. I was concerned by the heavy smell of cigarette smoke just outside the entrance, but there was no trace of smoky smell once we went inside. The lobby and our room appeared fresh and clean. It looks to have received new floor coverings in the lobby and a fresh coat of paint throughout. The staff was welcoming, pleasant and helpful. Although this is an older hotel and shows some wear, the recent face lift has given it new life. Our room and bed were clean and comfortable. This Sleep Inn is located on a busy intersection yet no street noise penetrated to our room. I made a couple trips to the convenience store across from the hotel entrance and was pleased with the staff there as well. I felt perfectly safe. I cannot comment on the pool or exercise room as we did not use them. Both areas appeared clean, but I did notice a sign reporting that the hot tub was out of order. The breakfast fare offered a nice selection and is pretty typical. We were pleased with our stay and would recommend the Sleep Inn for a pleasant stay at a reasonable rate.

Clean room. Breakfast could have been better than processed food. I got charged 5 USD per night from booking through trip.com. The staff told me that it is the fee that they usually charge the guest who book their place through 3th parties. With that, they should inform beforehand. Charging without prior notice is unacceptable.

Hotel is connected to a massive Waterpark which is great for kids but not so fun for a good night's sleep. Walls are SUPER thin. Family next door had a screaming kid for a long time and then the hotel sent an unfamiliar man to our room (two girls) at 10pm to knock and ask us to be quiet. He could have called. It's massive and very busy so be prepared for a lot of amenities to already be full. Room is clean but with that many people breakfast was filthy. Staff are never at the counter so you have to wait for them to come out of the back. Breakfast was limited and not enough for the people there. I've had better options at other Fairfield's anyway. All the details are cheap -beds and worn / over soft, toilet paper is scratchy, towels are thin and very rough. . . For the cost and significance of this hotel, it's just meh. It seems big but isn't very nice in the details.

We were warmly greeted on our arrival by by a young lady named OMI. When she learned of my Elite Bonvoy status we were all given a complementary bottle of water. Our rooms were clean and odor free. Before settling down for the night, one of our young grandsons had an issue which ultimately meant they had to change rooms. OMI was great, first supplying clean bedding, but when there were no clean mattress pads, she started a load in the laundry. Realizing that we needed to get the kids to bed quicker OMI offered to move them to an empty room. OMI deserves a 150% for her effort.