Hotel Dengan Kolam Renang di Gloucestershire, Inggris Raya

Decent room size. Dinner took a while to arrive but tasted nice. Breakfast was alright too but didn’t have any hash-browns. Pool was not that big but did allow children over the age of eight to go into the jacuzzi. Pool closed a bit early on Saturday that last entry at 7.15pm. Hotel was overall quite clean.

Disappointing Room Size  The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement. Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking. After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations. This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.

We were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.

Great hotel. Absolutely recommend the breakfast.