Hotel Dengan Kolam Renang di Lapland, Finlandia

Bad management during check in. I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM. So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it? Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card. So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!

We visited for our honeymoon. The staff, Viljami, welcomed us kindly and provided us with fruit and other services. Thank you. Although the location is a little far from the city center, it was not inconvenient because I took an Uber when I traveled anyway. It's not a top-of-the-line facility, but it's a cost-effective place in Rovaniemi, where the accommodation is expensive. However, breakfast did not meet expectations.

Good service ! Staff are very friendly and helpful. We went on Christmas Eve and most of restaurant are closed, the staff help us to find out the available options.

酒店在伊伐洛區的南邊和河邊，第一天晚上我們在酒店的門口前的空地已經看到北極光！check in 時给我們一張「心意」紙張，上面寫上酒店設施的放開時間！自助式早餐：款式可以、但份量不夠！開放時間至早上9:30，有點太早！因為晚上要看北極光，所以會遲一點起床！我們的房間可以看到河邊景色，非常優美！酒店附近有長途巴士站，交通都方便，但沒有巴士直接去機場，要自己乘的士去！

房間温暖，水療好玩，酒店質量好，價格又便宜，自助餐也很好，商家態度也好，客服人員服務意識非常強，態度超讚，滑雪物美價廉，設備租的放心，用的開心，統統喜歡，統統滿意，想入手的小夥伴 不要猶豫，趕快下單，早開心，後續還會再預訂的，好評，點贊。