Hotel Dengan Swimming Pools di Queensland, Australia

A hotel with a Great location and nice city view. Spacious room incl. separate living room and a large balcony. On site laundry and (paid) parking available. Downside was that AC temperature cannot be controlled from the room panel, you need to contact everyone/ (several) time(s) the reception for this.

Parking was difficult to find, as it is located at The Star. Had to validate the ticket at the concierge every time we re-entered/exited the car park. It was paid parking. Otherwise, it was perfect for our needs.

Booked 2 bedroom apartment but was given 3 bedrooms instead. King size bed and single bedded rooms have windows, queen size bed without windows. All rooms have air conditioning. Room allocated didnt have a proper dining area, had 3 bar chairs with a small area. Took turns to have our meals. Sofa was great with recliners but too small for family of 4. Bread toaster and all appliances were clean and in order. Short walk to Botanic gardens, Queen Street mall and we were able to walk to South Bank. Free Cityhopper ferries at Riverside Terminal which is within walking distance too. Encountered an usual foggy morning and a fascinating view! Overall a great stay!

Good located but the kitchen cooktop was difficult to use immediately, and ducted air conditioner was very difficult to use.

Friendly and helpful staffs. Clean room and excellent shampoo and conditioner. Great location, easy access malls and centralised. Will come back again if we are going Brisbane.

Booked a one bedroom ocean spa apartment for 6 nights in Mid Oct 2024. Stayed on 38 floor. First impression when entering that apartment was ”great view”. Apartment is spacious and very clean, kitchen facility has stocked with many pot & pan and utensils, can make regular meals with no issue. Also has washer & dryer too. There is a jacuzzi bathtub in the bathroom that is a bonus! We brought food from Coles supermarket (walking distance from Q1) and made breakfast and dinner. To get to Q1 resort from Gold Coast airtport, We brought a public transport card ”GO” from shop in airport arrival hall, took the airport bus #777 from airport (30 minutes ride) to Broadbeach, transfer to the local tram, get off at Surfers Paradise stop. Q1 resort is right across the street. The whole ride is last than 45 minutes, cost only 50 cents AUD., great deal!! BTW, all bus & tram ride within Gold Coast area is 50 cents. So get a GO card. Just make sure you tap on and off with each ride.

The staff are friendly and the room I use was a king size room, very clean and neat. That day I was about to checkout there was a firealarm from a toaster in the room and the staff were prompt in getting everyone outside in safety zone, while waiting for firefighters to determine the source and clear that all in well to return inside. The staff were awesome.

The location is awesome, you will not regret that. Even if we did not spend that much time in the room view of the city and the beach was stunning. Friendly staff. The only problem was about the pool, my husband saw a dead cockroach in the pool floating and another one just in front of the hot tub.

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

Very convenient location bus drops off right in front of hotel. Two large malls and many eateries nearby. Friendly staff. Easy walk to botanical gardens. Kettle, water refill in the restaurant, hair dryer and good view of the river.

A hotel with a Great location and nice city view. Spacious room incl. separate living room and a large balcony. On site laundry and (paid) parking available. Downside was that AC temperature cannot be controlled from the room panel, you need to contact everyone/ (several) time(s) the reception for this.

Booked 2 bedroom apartment but was given 3 bedrooms instead. King size bed and single bedded rooms have windows, queen size bed without windows. All rooms have air conditioning. Room allocated didnt have a proper dining area, had 3 bar chairs with a small area. Took turns to have our meals. Sofa was great with recliners but too small for family of 4. Bread toaster and all appliances were clean and in order. Short walk to Botanic gardens, Queen Street mall and we were able to walk to South Bank. Free Cityhopper ferries at Riverside Terminal which is within walking distance too. Encountered an usual foggy morning and a fascinating view! Overall a great stay!

Friendly and helpful staffs. Clean room and excellent shampoo and conditioner. Great location, easy access malls and centralised. Will come back again if we are going Brisbane.

The staff are friendly and the room I use was a king size room, very clean and neat. That day I was about to checkout there was a firealarm from a toaster in the room and the staff were prompt in getting everyone outside in safety zone, while waiting for firefighters to determine the source and clear that all in well to return inside. The staff were awesome.

Very convenient location bus drops off right in front of hotel. Two large malls and many eateries nearby. Friendly staff. Easy walk to botanical gardens. Kettle, water refill in the restaurant, hair dryer and good view of the river.

This hotel has a good location. Approximately 3 minute walk from tarin station. We booked the high floor balcony room for a night stay and it was good! The view from the balcony is fantastic. The bed and pillows are comfortable. The staff are great and accommodating. The shower has good pressure. The shower hose is too high, good for tall people. However, the parking area is terrible. Overall, it is great!

This hotel is in a great location, on the famous Kangaroo Point, within walking distance of the Story Bridge. Brisbane's CBD is across the river. There is a No. 234 bus to the city center next to the hotel, so transportation is very convenient. In particular, the hotel owner and the front desk manager are very kind and enthusiastic, giving people a very comfortable feeling. I like it!

I loved the Brisbane Hyatt. I ended up spending four more nights there and it just couldn’t get enough. It was centrally located. I was able to get around town very easily. I was able to walk over to the wonderful Parkland lake where the big party is in the middle of town where everybody’s at the beach and playing volleyball having fun The food was exceptional. The service was outstanding. The bed was very comfortable. Everything was modern and clean and eco-friendly so all in all I was quite impressed and I’m sure I’ll be back in the future. Thank you very much! I’m a big fan.

The room was big enough and was very clean. Breakfast was ok but as a frequent traveller who have eaten many hotel breakfast, nothing great. The hotel was lacking in service I feel. There was no doorman who could help us with our luggage as we had to bring them up a few steps to reach the lobby. There was no friendly greetings as I have come to expect it in Australia. Strange thing was they do not even provide bottled water in the room. Overall not a very pleasant stay. Only good thing was the room and the very comfortable bed.

The room was clean, breakfast was good. Coffee awful. Room too noisy for me. Good for a quick trip close to airport

Parking was difficult to find, as it is located at The Star. Had to validate the ticket at the concierge every time we re-entered/exited the car park. It was paid parking. Otherwise, it was perfect for our needs.

Good located but the kitchen cooktop was difficult to use immediately, and ducted air conditioner was very difficult to use.

Booked a one bedroom ocean spa apartment for 6 nights in Mid Oct 2024. Stayed on 38 floor. First impression when entering that apartment was ”great view”. Apartment is spacious and very clean, kitchen facility has stocked with many pot & pan and utensils, can make regular meals with no issue. Also has washer & dryer too. There is a jacuzzi bathtub in the bathroom that is a bonus! We brought food from Coles supermarket (walking distance from Q1) and made breakfast and dinner. To get to Q1 resort from Gold Coast airtport, We brought a public transport card ”GO” from shop in airport arrival hall, took the airport bus #777 from airport (30 minutes ride) to Broadbeach, transfer to the local tram, get off at Surfers Paradise stop. Q1 resort is right across the street. The whole ride is last than 45 minutes, cost only 50 cents AUD., great deal!! BTW, all bus & tram ride within Gold Coast area is 50 cents. So get a GO card. Just make sure you tap on and off with each ride.

The location is awesome, you will not regret that. Even if we did not spend that much time in the room view of the city and the beach was stunning. Friendly staff. The only problem was about the pool, my husband saw a dead cockroach in the pool floating and another one just in front of the hot tub.

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

The room was quite refreshing from the summer heat. It was clean and the amenities were great. Even the location was perfect for anyone trying to catch a flight from Gold Coast.

It is a conveniently located and comfortable accommodation. The quality of the breakfast buffet was excellent, and it was very cozy and ideal for staying with family.

Had an upgrade from an Executive Suite to Family Suite giving more room space with views of the beach and daily room services kept our Suite fresh and clean. The Breakfast menu was always our go to and got us ready for our busy day. Thank you Novotel Surfers Paradise for always making our stay feeling like home.

Royal Pines was amazing! Free parking on-site, top notch customer service and there are swimming pools to relax in. We saw there was a gym, playground with a large bouncing mat for the kids and a water park next to the large hot tub. They offered is a discount for their buffet breakfast (discounted from $29 to $30pp). We stayed in the spa suite and our room had the most amazing views - this is a photo from the bathroom window. Maybe the windows need a bit of cleaning but apart from that we would not change a thing! Love how all the important information is explained clearly on the TV in the room. The room was massive with a safe, closet for hanging clothes, bar fridge, kettle, tea & coffee, couch, desk and an extra seating area near the foot of the bed. Our spa was very nice and blew some strong bubbles - remember to bring your shower gel/bubble bath. We have previously tried their restaurants, Videre (high tea) gives you a fabulous view of the landscape! The Japanese restaurant provides impeccable customer service and delicious carefully made dishes - loved everything we ordered.

The hotel is excellent in almost all respects. Great location, amenities, and service. Highly recommend splurging on the ocean suites for scarcely-believable views of the ocean, of the sunrise, the Esplanade and even ocean wildlife. From our 75th floor view, we were able to spot humpback whales early in the morning. The suites are basically fully-equipped apartments with washer/dryers, full kitchens and two full baths. The outdoor heated pool and hot tub on the fifth floor are a great place to watch the sunset. Perhaps having a staff member in the indoor pool area to prevent kids from jumping around in the indoor hot tub would have allowed adults to relax in there. The Castaway coffee shop on the street level is a great place for breakfast and coffee, and the independent Italian restaurant on the second floor is excellent as well. Would return and recommend. The only recommendation is for the hotel to provide power adapters to international guests. All other 5-Star hotels in the area readily provide these.

Good located but the kitchen cooktop was difficult to use immediately, and ducted air conditioner was very difficult to use.

Booked a one bedroom ocean spa apartment for 6 nights in Mid Oct 2024. Stayed on 38 floor. First impression when entering that apartment was ”great view”. Apartment is spacious and very clean, kitchen facility has stocked with many pot & pan and utensils, can make regular meals with no issue. Also has washer & dryer too. There is a jacuzzi bathtub in the bathroom that is a bonus! We brought food from Coles supermarket (walking distance from Q1) and made breakfast and dinner. To get to Q1 resort from Gold Coast airtport, We brought a public transport card ”GO” from shop in airport arrival hall, took the airport bus #777 from airport (30 minutes ride) to Broadbeach, transfer to the local tram, get off at Surfers Paradise stop. Q1 resort is right across the street. The whole ride is last than 45 minutes, cost only 50 cents AUD., great deal!! BTW, all bus & tram ride within Gold Coast area is 50 cents. So get a GO card. Just make sure you tap on and off with each ride.

The location is awesome, you will not regret that. Even if we did not spend that much time in the room view of the city and the beach was stunning. Friendly staff. The only problem was about the pool, my husband saw a dead cockroach in the pool floating and another one just in front of the hot tub.

It is a conveniently located and comfortable accommodation. The quality of the breakfast buffet was excellent, and it was very cozy and ideal for staying with family.

Had an upgrade from an Executive Suite to Family Suite giving more room space with views of the beach and daily room services kept our Suite fresh and clean. The Breakfast menu was always our go to and got us ready for our busy day. Thank you Novotel Surfers Paradise for always making our stay feeling like home.

The hotel is excellent in almost all respects. Great location, amenities, and service. Highly recommend splurging on the ocean suites for scarcely-believable views of the ocean, of the sunrise, the Esplanade and even ocean wildlife. From our 75th floor view, we were able to spot humpback whales early in the morning. The suites are basically fully-equipped apartments with washer/dryers, full kitchens and two full baths. The outdoor heated pool and hot tub on the fifth floor are a great place to watch the sunset. Perhaps having a staff member in the indoor pool area to prevent kids from jumping around in the indoor hot tub would have allowed adults to relax in there. The Castaway coffee shop on the street level is a great place for breakfast and coffee, and the independent Italian restaurant on the second floor is excellent as well. Would return and recommend. The only recommendation is for the hotel to provide power adapters to international guests. All other 5-Star hotels in the area readily provide these.

Although several people stayed in the room, it was very clean, people were friendly and the staff too. Highly recommended.

Called the hotel to advise of our late check in. Had been driving 16 hours and had a snappy receptionist check me in. The process was unusually long and was not given any information of carparking or breakfast (which was included). The girl at the reception failed to provide basic information on the hotel such as wifi, carpark, breakfast and amenities. This was just before 1am so I decided to let it slide. At about 2am, I rang to ask for toothbrush kit and shower cap and she had come up to the room and said that there’s no toothbrush kit and to go to the convenience store where it will be cheaper for me. Now I’m confused, what an odd comment to make, I didn’t realise I needed the cheaper option but okay. I then advised her that I had food being delivered and requested if she could bring it up to the room. She said yes of course and advised me to inform the delivery driver to drop it off at reception to her. I did exactly that and received a call minutes later, asking me to come down to pick it up. Clearly, I’m confused as we literally had this conversation less than 10 minutes prior. She asked me to come down and when I asked if she could bring it up as discussed, she asked me if I was about to take a shower. I said as a matter of fact, it is and then she said yeah well you have to come down. At this point I’m beyond irritated because firstly, what a bloody odd question to ask a guest at 2am in the morning. I went down and got it myself, have no issues with doing that but definitely have an issue when I was advised otherwise and then met with such poor service. Been to so many hotels and have had no issues, first time experiencing such poor customer service, unprofessionalism and attitude from what was meant to be a warm and friendly reception staff. Next day, staff were great and breakfast was adequate with the basic breakfast variety.

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

Awesome hotel, best in gold coast in terms of facilities. Recommend to anyone who wants a luxury stay.