Hotel Ramah Hewan Peliharaan di Shanxi, China

We had the best stay at Elswhwere Hotel West Gate. The building is restored it the nicest way really gives you the feeling of timetravel. The people working in the hotel, were carrying and welcoming. They explained us how to navigate the city, helped us buy tickets for the city sights, recommend restaurants and we even got a room upgrade and lovely gifts to take home and remember our time in Pingyao. The bed was so comfortable and we had the best sleep. Can recommend this hotel full heartedly. Would definitely come back! Thank you Helen and Fenny for making our stay so memorable.

We stayed at thos lovely hotel. Lovingly restored by the current owner Mr Wang. He is the 6th generation owner of the property. Until 10 years ago it was a derelict and dilapidated building. He poured money, time, blood, sweat and tears to restore it And it does feel and look like a traditional house. You feel you are going back in time. Firstly the customer service is way beyond the call of duty. Its so good, i would recommend staying with mr Wang at whatever hotel he runs. He picked us at the Lower East Gate, and brought us to the hotel, then took nearly half an hour to explain in great detail where we need to visit, whether the sights be in the city or outside the city. Some of his suggestions, not on the tour books were very good . For example he suggested 3 restaurants, and we avoided them thinking he was getting a kickback.on our 4th and last day we tried restaurant no 2 of his. And it was good , the food and service were good. The prices were average with other restaurants and we got a 10% discount being the hotel's guests. And remember we had eaten 10 meals by the time we came to his suggestions. Another suggestion of Mr Wang was Ma family home - also a very good tip from him. Everytime we had a request or question he always responded with enthusiasm. On our last day we checked out at 4am and he still took us to the pick up point at that ungodly hour. Yep Mr and Mrs Wang's customer service is just first class. The room was large, queen deluxe double, and the furnishings were traditional chinese furniture made of Rosewood. Very Expensive furniture for a hotel room. Shower worked well and was hot. However be aware its chinese style wet floor system ie there is no shower curtain between the shower and a small part of the bathroom does get wet if youare not careful. MR Wang said it will be one his improvement on his priority list. Hopefully by the time you booked the problem will have been resolved The hotel is very close to the main streets. About 5 min walk. The city of pingyao is worth visiting, it is one of the very walled cities left in China, with its old buildings intact and people still living it. All the city walls are also intact. Magnificent at night.

設施齊全乾凈衞生，環境秀美距離景點也很近，這次的酒店入住體驗太棒了！房間寬敞明亮，設施齊全且智能化，床鋪柔軟舒適，一覺睡到天亮。酒店員工服務超貼心，從辦理入住到各種需求響應都迅速熱情。配套也一應俱全。位置便利，周邊景點、餐廳都很近。性價比超高，以後出行還選這家！