Hotel Dengan Area Parkir di Rio de Janeiro (negara bagian), Brasil

I had a fantastic stay at this hotel. Everything was perfect, from the comfortable rooms to the friendly staff. We were even able to check into our room earlier than expected, which made our trip even more enjoyable. Highly recommend this place for anyone looking for a great experience!

After reading so many bad reviews about the hotel i didnt expect much. But exactly the opposite happened. Checkin went fast, room was big and clean, the staff was helpful and friendly. The location and view from the top floor exceptional. You cross the street and you are on the beach where they provide complimentary beach chairs, umbrellas and towels. On our last day Vitoria allowed us to keep our room until evening at no extra cost, bcs our plane didnt leave until eight oclock. We definitely will be back on our next trip to Rio.

Muito bem localizado, com exceção de um bar/restaurante que fica em frente, mas eles param de fazer barulho às 22h30. Trabalhadores do hotel muito profissionais, prestativos e simpáticos. Café da manhã variado e satisfatório. Pretendo voltar.

The hotel has a nice location on the beach, but the property could do with some updates. The first room I went into had a funny smell, so I reported it to reception. The male receptionist looked at me, and as if he doubted my word After I insisted, he assigned me a new room, but it was left to me to move my luggage. . No support was offered and I couldn’t be bothered to ask. I did ask if there would be any complimentary water put in the room. He said he would get housekeeping to put some water, but I’m still waiting two days later.  Power outlets in the room are limited and not designed for modern travel. No USB points. The TV is old and not smart or Internet connected. There are no cable channels so nearly all of the channels are local language apart from one CNN news channel in English.. The hotel is quite noisy and dogs. The walls are thin and guests scrape furniture across the marble floors. This is relatively easy to remedy if the hotel cared. The rooftop pool was disappointing as it’s quite small and normally full of kids. The restaurant is closed after breakfast. There is a bar, but it’s never open.. The biggest problem I had was the Internet. It did not work properly in my room and kept cutting out every few minutes. I had to stand in the corridor or come down to the lobby in order to get any decent coverage. I complained to the staff, but they did nothing and just told me it works.. This was extremely frustrating and I certainly wouldn’t come back to this hotel again.

O acesso ao estacionamento pela rua dos fundos hotel é deserto embora seja fechado. Também estranhei nessa hospedagem a cobrança do estacionamento sem aviso prévio na reserva. O restante foi bom. Gosto de me hospedar neste hotel.

We booked two rooms with the hotel: a junior suite and a standard. The suite was very spacious and opened up to the street. The windows did a good job of blocking sound so the street didn’t disturb our sleep at night. They had a parking garage that charges R$33 per day and was able to accommodate our Jeep Commander. What is warranting this poor review was the hotel staff. Upon check-in they had informed us that one of our rooms wasn’t paid for even though i had already been charged by the booking agency. He said that we had opted for pay later and they hadn’t received the payment from the booking agency. I told them that my card had been charged by the booking agency but he insisted that it was likely a hold on the card to secure the room. I’d suggested to call the booking agency but he insisted that it wouldn’t be necessary (he didn’t seem worried so I assumed he had experience with this). Come to find that I was charged twice for this room and the booking agency has been trying to get in contact with the hotel for over a week with no response. This seems like FRAUD. The second issue. Upon checkout of our suite, the lady checking us out requested a gratuity payment for the included breakfast… she estimated that based on the value of their breakfast that the suggested 10% gratuity would come out to R$180 per person. That would make their self-service breakfast be valued hire than Michelin restaurants in the area. She tried to ask the other party that was traveling with us but when I came closer she gave up. I’m wondering if this is hotel policy or if the staff at this hotel are actually running scams from the front desk. I am still trying to get a hold of them about the double charge.

The room lacked basic amenities — no duvet or blanket, broken toilet, no hot water, and a phone that didn’t work. The WiFi and TV barely functioned, the ceiling was under construction, and the room had no view with a window that opened only a sliver. The door also locked itself and the key card stopped working. The hotel was overcrowded — there was no space to enjoy the pool, and breakfast was a letdown with no vegan options at all. Add to that loud construction noise for long periods and this stay felt more stressful than relaxing. Definitely not worth the price or the stars.