SSRuss83I stayed in Box Hill motel between 3rd of Nov'23 - 5th of Nov'23. My husband and I arrived at Box Hill motel around 12-1pm. We were so exhausted as we took turn driving from Sydney - Melbourne. We drove from Sydney past midnight. Upon calling if we would be let in early, surprisingly it is allowed. Otherwise we would have slept in the car until check-in time if the room isn't ready yet. We got room no.1 and it was very clean. I didn't use the towel as I prefer to use my own towel, my husband also use his own towel.
One of the hanging towel though had a snot on it and I put that towel aside despite we didn't use it. There were 3x plates in total and one of the plate was dirty and I assumed previous guest must have used this 1 plate and didn't wash it but instead just slipped it in between the clean plate. We used 2x plates for ourselves but I washed the 3x plates myself.
Great Wifi speed too as I was able to complete a little bit of work from Room no.1.
My parents always taught me to appreciate and respect people's places. Upon checking out, I saw Carol and OMG, she is so kind, friendly, down to earth and helpful. She was busy rolling people's luggage to their room. I remember my father always taught me the great businessman is not the one who always wanted to be served but the one who knew how to serve others first. There's a saying about ”servant leadership”. A great leader know how it feels to be at the bottom to observe, learn and serving others as well as better appreciate the top and experience various roles to understand the duties and responsibilities of each roles.
THANK YOU Box hill motel team and Carol too for allowing us to stay at your beautiful clean and tidy place. We were able to sleep very soundly, hope nobody can hear us snoring :)
I highly recommend Box Hill motel, Melbourne to anyone on a trip to Melbourne.
TTamuOverall happy with accommodation. The beds were super comfortable and room was clean. The shower was probably the best I have ever had in any motel room I have stayed at. Water pressure was great and shower head was super high so nobody would be unable to fit under water spray (in my room at least, not sure about other rooms)
Outside the paths were in need of a sweep and could have been a bit tidier down our end of the accommodation area. The fan and window in bathroom both were in need of a good clean but other than that room was clean and I was happy for the price.
TTrevarFrom the outside, this motel looks especially dingy and neglected, but the rooms aren't bad. It's perfectly clean and has all the features you'd expect of an ordinary motel in any Australian town. Perfectly adequate, and appropriately priced.
TTamuI had a great stay at Best Western Crystal Inn. At first, I was told check-in was only after 2pm, but later the staff kindly called me and said I could check in early. That was very helpful!
There is free parking on the ground floor, and my room was on the first floor, so it was quiet with no noise from cars. The location is very convenient — just a 10-minute drive to the City Centre.
The room was big and comfortable, and the bathroom was especially large and clean. Thank you to the friendly staff for the good service!
EElenalowThe owner so lovely, we check in late and she prepare a drawing for us to find the room. The room is clean and we can feel it well maintain and the shampoo they provided smell good. Both of us very satisfied this stay will recommend to others who going to apollo bay. The bathtub got the massage function as well.
EExploring our one precious worldWe stayed one night at the Sandpiper Motel in Apollo Bay during peak season. On the positive side, the room was exceptionally clean, and the embroidered details on the bedding, pillow slips, and face towel were a lovely touch that added a sense of care and thoughtfulness to the decor.
However, our stay was not without its issues. Room 5; Throughout the night, there was a persistent high-pitched noise whenever water was used in our block of rooms, which disrupted our sleep, not helpful if you are a light sleeper. This was particularly disappointing given the cost of over 500 NZD for one night.
Additionally, while the self-check-in process was efficient, the lack of any staff presence left the motel feeling impersonal and made it impossible to seek assistance when needed. For example, there was no way to address the plumbing issue or request additional items like more face towels during our stay.
While we appreciated the cleanliness and the attention to detail in the room design, these other factors made the experience less enjoyable than we had hoped. We hope this feedback helps improve the experience for future guests.