Staff were friendly and helpful. Location is very convenient. Facilities are good. I did however have a cluster of ants in my room. They were swiftly dealt with by staff within about 5 minutes after reporting. I was grateful for being able to leave luggage prior to check in but a bit disappointed i had to pay 2 nzd to store luggage in a locked on departure for about 90 to 120 minutes. I can understand charges for longer periods of left luggage on check out, but under 2 hours seemed a bit unfortunate. However i would still recommend the YHA for others, although if you want a more ”party” type hostel, this isn't it.
Nice welcome friendly and helpful when enquiring about things, not happy with wifi constantly fading and their answer was “ tried to get it fixed but ? “ on website they offer airport drop offs but don’t due to complaints from the local cabbies so why still advertise this !!! And finally when dropping off key on checkout didn’t ask how our stay was or anything so not happy with the service.
We were very impressed at how well appointed the room was. Great facilities. We had come to see a show at a theatre a 5 min walk from the Motor Lodge so the location was a dream. Staff were very friendly & accomodating. We will be back & highly recommend. The price was brilliant too.