[2025 George Town Hotels] Travel Guide for Jen Penang Georgetown by Shangri-La (Updated Jul)

#myhiddengems One of my memorable stays is also at Hotel Jen Penang.. The deluxe room is bright and spacious with its comfortable bed and colourful deco with traces of Penang heritage all over… But most of all, the location is the best since it is just adjacent to KOMTAR which is the central public transport hub which gets you just about anywhere via RapidPenang buses, on foot or even Grab /AirAsia Ride…. #wheretostayinpenang #staycation #hoteljenpenang #shangrilapenang

Short snippet review of my 3 nights here! ❤️ The property is thankfully well maintained since my last visit in 2019 and the twin room was adequate space for 2pax with big luggage which came in handy🙈 First Jen experience as a Jade member and was pleasantly surprised by a generous set of belated birthday amenities AND accordance of club access! YAY 🔥 Gym was spacious and had rowers which worked well for me every morning. Location was not too bad with 1st Avenue Mall beside and a short grab ride away from Gurney area 🚕 Had already done a full review of this property pre COVID so will skip a blog post this time but I certainly got tremendous value for my stay and would recommend this in a heartbeat even without the frills 🍀

Address - Magazine Rd, George Town, 10300 George Town, Pulau Pinang, Malaysia 🇲🇾 Ambiance/Facilities - Hotel with Swimming pool, Gym , Restaurant & Cafe Highlights - it’s located close to many attraction places like UNESCO World Heritage Site of Georgetown. The service is very good since reception till the staff who help for carried bag. The swimming pool provided but it’s might not be suitable for kids. The room is still new and clean. It’s recommended for the tourists who would like to stay at the heart of Penang. Avg. Price per Person - 2000-4000 THB Rating - 4 Stars ⭐️⭐️⭐️⭐️ #georgetown #penang #malaysia

#penang Jen Penang is located at Magazine Road, 11900 Georgetown, and is around 250 meters 3 minutes walk from Kotmar Bus Terminal. Jen Penang is centrally located, the historic city centre- a UNESCO World Heritage Site is just a short walk away, passing bustling alleyways and charming shophouses. The lobby area is spacious and there are plenty of comfortable sofa seating around. You can have a drink at Lobby Lounge or food at Cafe Jen. A 28 meters square, with a comfortable writing desk, digital safe, coffee, tea making facilities, iron and board are all available in the room. Free wifi connection throughout the building and universal sockets. There is a well equipped fitness center for you to work out or an outdoor swimming pool to relax, after a day outside.

Hotel Jen Penang is located at the heart of the Georgetown City, just nearby Komtar Tower Penang. It is coined as one of the best Shangrilla chain hotels in Penang in terms of the interior, customer services and an array of scrumptious cuisine. Address - Magazine Rd, George Town, 11900 George Town, Pulau Pinang Ambiance/Facilities - Gym, Pool, Restaurant, Room Services Avg. Price per Person - MYR 280-700 (depends on the room and season). Rating - 4.7/5 #tripblazers #2023travelwish #hotel #urbanexplorer #awesomepic #mytripvlog #celebratewithtrip

#staycation #anniversarytrip #georgetownpenang #本地遊 #celebratewithtrip #hoteljen The hotel location is good , just next to shopping mall and the tallest building in Penang , walking distance to many restaurant and nice food at night . The hotel staff are friendly , yet try their hotel breakfast as looking for some local breakfast outside , the room is big and everything was satisfied . we went there to celebrate wedding anniversary and I had remark during booking , surprise they prepared a very big cake for us some-more the cake is really delicious , thanks for everything and absolutely i will return when visit to Penang .

its only 20 minutes walk to the famous pasemboq padang kota..u have to wxperience this.. u can walk by little india..lots of chinese food,indian cruisene and nasik kandaq. What an experience.. #staycation #deliciousfood #awesomepic #foodie

The location is in the heart of George Town, surrounded by shopping centers such as 1St Avenue Mall, Prangin Mall, and Komtar. Komtar is also popular as the hub for interstate bus interchange, including from Singapore. Jen hotel has the best location for visitors who enjoy roaming around and want to experience the local scene, cafe, restaurant, and all popular places such as Penang street art, Penang Little India, Temples, and Mosque all around this area. The hotel Lobby is spacious with a cafe lounge and Jen Restaurant for breakfast and dinner. The cafe lounge is open at 10am closed around 9 pm. The room is just average, and the bathroom is not so big. Since I am traveling alone, so it should be ok for me. Coffe and tea facilities are provided. The swimming pool and gym are located at level 4. Unfortunately, the swimming pool is open from 10 am to 6 pm only, and the gym is open up to 10 pm. Address: Magazine Rd, George Town, 11900 George Town, Pulau Pinang #createwithtrip #penang #malaysia #georgetown

JEN Penang Georgetown by Shangri-La Address - Magazine Rd, George Town, 11900 George Town, Pulau Pinang, Malaysia Ambiance/Facilities - Halal buffet, swimming pool, health club Highlights - Stylish build polish hotel Avg. Price per Person - RM120 First overseas hotel staycation of course have to start it with a bang! Booked this hotel as it is stylish and just right in the middle of the tourist place so it is very coinevence. We have 3 pax with us thus the 'Family Room' was perfect for us. Topped up a little with additional club benefit as well that comes with halal buffet breakfast, afternoon tea and evening cocktails. The hotel was even sweet enough to prepare a birthday cake for us! From the moment we step in the hotel we felt very welcomed till we leave the hotel to the airport. This is very kids friendly hotel as well as there is a mall beside it. I highly recommend this hotel to anyone who want to stay in the middle of everything. #createwithtrip #staycation #penang #malaysia

JEN Penang Georgetown by Shangri-La Address - Magazine Rd, George Town, 11900 George Town, Pulau Pinang, Malaysia Ambiance/Facilities - afternoon tea with club benefit Highlights - full size drinks Avg. Price per Person - included as club benefit for room Rating - 3.5/5 This club benefit comes with the club room with hotel booking at the middle of George Town of Penang. It was rainy outside thus sitting here and drink some drinks before heading out. The fridge drinks are all free flow and even allowed to be take away! it is full size drinks as well. can also get drinks from coffee machines like the regular coffees stuffs, milo and even teh tirak! But the afternoon tea time for "food items" only inculdes nuts and cookies. There is no "hot food" or desserts. Good for hydration before heading out. #createwithtrip #penang #afternoontea

Overall experience is superb. From the check in with smooth process, warm welcoming staff until clean hotel. Good location with many local delicious food around the hotel. Staff with high hospitality and quality service. Hotel room clean and housekeeping staff were provided good service.

hotel is located at strategic place which really convenience for us. And the most impressed me is the pillow and comforter , which we really feel relax and have a good rest after all day activities !

i like this hotel .big room.good facilities. free parking.good room service.room clean

I recently had breakfast at Café Jen as part of my hotel stay, and overall, it was a pleasant experience! 🍽️ The breakfast spread was quite good, offering a variety of items—from local Malaysian favorites to Western options. The food was fresh, and there was enough selection to keep things interesting. 😋 The dining area was clean and neatly arranged, making for a comfortable and inviting atmosphere. The layout was well-organized, and the staff maintained the space efficiently. 👍 However, while the service was efficient, it could have been warmer and more lively 😕. The staff were professional but didn’t go out of their way to engage with guests, which could have made the experience feel more welcoming. A little more hospitality and enthusiasm would elevate the dining experience! Final verdict: A solid breakfast option with a good spread and a clean setting, but service could be more personable. 7.5/10 ⭐ Would I return? Yes, but with hopes for friendlier service next time! 😊 #summervacay #malaysia #malaysiatrip #penang #penangtrip

Jen Hotel Georgetown offers a solid stay with its prime location and functional amenities, though it falls short in delivering the personalized hospitality expected from a Shangri-La affiliate. The Highlights: ✔ Prime Location – Situated in the heart of Georgetown, with top food spots (e.g., Armenian Street, Chulia Street) within 2km. Perfect for foodies and explorers. ✔ Clean, Practical Rooms – Spacious, well-maintained, and equipped with essentials (good Wi-Fi, comfy beds). ✔ Good Facilities – The gym and pool are well-kept and add value to the stay. The Letdowns: ❌ Impersonal Service – Except for the friendly housekeeper, staff at reception and breakfast service felt indifferent and robotic. No warm welcomes or proactive assistance. ❌ Breakfast at The Coffee House – Decent spread but mediocre execution. Expected fresher ingredients and more attentive service for the price. ❌ Soulless Vibe – The hotel lacks charm or a distinct personality—feels more like a business hotel than a destination. Final Verdict: A practical choice for travelers prioritizing location and cleanliness, but don’t expect Shangri-La’s signature warmth. Ideal for short stays if you’re out exploring most of the time. Skip breakfast here and explore Georgetown’s iconic cafés instead! Would I return? Maybe—but only for the location and if I’m getting a good deal. #penanghotel #wheretostayinpenang #penang #penangtravel #travelpenang

#georgetownguide The lobby of JEN Penang Georgetown by Shangri-La offers a welcoming blend of modern aesthetics and local cultural elements. Following its 2017 renovation, the space features chic wooden-slat benches, vibrant ottomans in hues of fuchsia, mustard yellow, and olive green, and diamond-patterned wall décor, creating a contemporary yet cozy atmosphere. The Lobby Lounge, adorned with decorative turquoise tiles and comfortable sofas, showcases Peranakan-style design, providing a relaxed setting for gatherings and meetings. Guests can also enjoy a ready-to-go snack bar offering casual refreshments with a local twist, enhancing the overall hospitable ambiance.

✨Hotel Highlights ♨️Amenities 🛁Room Environment 🍽️Breakfast 🛎️Hotel Service 💗Guest ExperienceDay 1: Day 2: Day 3: [Must-Visit Attractions] 1. Attraction Name + Highlights 2. Attraction Name + Highlights 3. Attraction Name + Highlights [Must-Try Food] 1. Restaurant + Must-Try Dish 2. Restaurant + Must-Try Dish 🏖️Ambiance/Facilities:📍Address:3. Restaurant + Must-Try Dish [Accommodation ] Recommended Area for Accommodation Hotel Name Hotel Address [Photo Spots] 1. Photo Spot + Description 2. Photo Spot + Description 3. Photo Spot + Description [Tips]

Staying at Jen Penang by Shangri-La means waking up to a spectacular view of KOMTAR, standing tall as the heartbeat of Georgetown! From my window, the iconic tower dominates the skyline, surrounded by a mix of heritage streets and bustling modern life. At night, the city lights up beautifully, making every moment feel magical. The perfect spot to soak in Penang’s urban charm up close! #favouriteitinerary

#chillandthrill #tropicalretreats #hotel #penang Jen Hotel by Shangri-La is 4-star hotel located in the heart of Georgetown, Penang. A nice hotel close to shopping centers and restaurants. I love the interiors in lobby area. There is a cafe on the ground floor with lovely interiors too. They have swim pool with 150m and 200m depths. They also have free shuttle bus going to the other Shangri-La hotel near Batu Ferringhi Beach. So if we want to go to the beach, we can just go with it.

Thanks hotel Jen for the complimentary nice birthday cake! The room is so nice ~

#christmasvibes This Christmas, I decided to celebrate with a memorable dinner at Jen Hotel Penang, and it was a night filled with warmth, joy, and indulgence. Known for its vibrant hospitality, the hotel outdid itself with a spectacular Christmas buffet spread. The festive decor was stunning, with twinkling fairy lights, garlands, and a grand Christmas tree creating a magical atmosphere. The cheerful sound of Christmas carols played live by a talented band added to the holiday charm. The buffet was a true feast for the senses. Highlights included a perfectly roasted turkey with cranberry sauce, honey-glazed lamb, and creamy mashed potatoes. The seafood selection was equally impressive, featuring fresh oysters, prawns, and smoked salmon. For dessert, the spread showcased a traditional yule log cake, Christmas pudding, and assorted cookies, all beautifully crafted and delicious. One of the standout experiences was the live cooking station, where chefs prepared dishes to order, ensuring everything was fresh and flavorful. I particularly enjoyed the pasta, cooked al dente and tossed with a rich truffle cream sauce. The staff were attentive and made sure every guest felt special, offering warm wishes and even small Christmas treats. The highlight of the evening was a surprise visit from Santa Claus, spreading smiles and posing for photos with guests. Jen Hotel Penang’s Christmas dinner isn’t just a meal—it’s an experience. Whether you’re celebrating with loved ones or enjoying a solo festive treat, it’s the perfect way to embrace the holiday spirit in Penang. #JenHotelPenang #ChristmasDinner #FestiveFeast #PenangFoodie #HolidayVibes #PenangCelebrations #TurkeyAndTreats #SoloFestiveDining #PenangChristmas #DiningInStyle

#penangtrip We took advantage of the Senior deal offering 60% off third night rate which was a saving but not as fantastic as that might sound given the taxes and charges loaded on top. The room was very nice and the bed super comfortable. The pool area could be greatly enhanced to make a better amenity - it is a very average area considering the rest of the hotel is quite stylish for a large chain. No food or drink options poolside either. Check in quick & mobile check out even quicker! Great location next to Komtar bus terminal & shopping mall & walking distance to the culinary delights of Georgetown

🚩Spacious and Cozy Rooms Staying at Jen Penang by Shangri-La, the first thing that impresses you is the sense of space in the room. As soon as you open the door, you are greeted by a spacious interior design that makes you feel very comfortable as soon as you step into the room. The furniture arrangement is carefully planned, neither crowded nor empty, just right. The warm tones combined with soft lighting make the whole space feel like home. The bed is especially comfortable, perfect for a good rest after a long journey. 📍Prime Location, Convenient for Travel The location of Jen Penang is one of its highlights. Located in the heart of George Town, it is within a short drive to major attractions such as Penang Hill and the Street Art. Even if you want to explore the city on foot, there are many local eateries and shopping centers around the hotel, making it an ideal base for exploring Penang. Whether you take a taxi or walk, it is very convenient, making your trip easy and stress-free. 🎉Diverse Facilities to Meet Various Needs Jen Penang offers a wealth of facilities to meet the different needs of guests. The hotel has a gym, swimming pool, and business center, so whether you are traveling for leisure or business, you can find activities that suit you. If you want to completely relax, the sunbathing area by the pool is a good choice to enjoy a moment of tranquility. In addition, the hotel's meeting rooms and banquet facilities are also very complete, making it an ideal place for business meetings or banquets. 👍Rich and Delicious Breakfast The breakfast every morning is also worth mentioning. Jen Penang's buffet breakfast offers a variety of choices, from local delicacies to Western breakfasts. Whether you like simple cereal and milk or prefer Malay-style nasi lemak, you can find something to your taste here. Paired with a glass of freshly squeezed juice, it sets a wonderful start to your day. 🚩Conclusion Overall, the stay experience at Jen Penang by Shangri-La is impressive in terms of room comfort, location convenience, facility diversity, and food quality. It is suitable for both family trips and business trips, and all types of travelers can feel the hotel's thoughtful service and design. If you are planning to visit Penang, consider staying at Jen Penang to experience that home-away-from-home feeling. 🔴Address: Magazine Rd, George Town 🟠Atmosphere/Facilities: Cozy and Comfortable, Diverse Facilities 🟡Features: Exquisite Decoration, Delicious Breakfast 🔵Price per Person: 200-350 MYR per night 🟢Rating: 8.5/10

#familytrips2024 Our family trip to Shangri-La's Jen Hotel was a delightful and rejuvenating experience. Located in the heart of a bustling city, the hotel offered a perfect blend of modern comfort and warm hospitality. We enjoyed the spacious and well-appointed rooms with stunning city views. The rooftop pool was a favorite spot for the kids, while we appreciated the fully equipped fitness center and relaxing spa. The hotel's diverse dining options allowed us to savor a variety of delicious cuisines. Exploring the nearby attractions was convenient, thanks to the hotel's central location. Our stay at Shangri-La's Jen Hotel was filled with wonderful memories and quality family time. Our next dream destination is Kyoto, Japan. We envision exploring ancient temples, serene gardens, and experiencing the delicate art of a traditional tea ceremony. The blend of cultural heritage and modern attractions promises an enriching adventure for the whole family, filled with new stories and cherished memories.

Nice place, worth to stay!

Stayed at Jen Hotel Penang for twice already, love the location and cleaniless of the room! Very close to street markets and shopping mall. Highly recommend to those who are staying in Georgetown.

I love the apartment! Convenient and superb breakfast Address - JEN hotel Penang Ambiance/Facilities - Quite new and clean Highlights - Good location Avg. Price per Person - $100 Rating - 4/5

Jen Penang Georgetown by Shangri-La 🏨 Nestled in the bustling heart of George Town, Jen Penang Georgetown by Shangri-La is your go-to spot for a blend of business and pleasure. With its proximity to shopping havens and foodie paradises, it's a traveler's dream! Enjoy the perks of the Club Lounge, spacious rooms, and a gym to keep your fitness game strong. Plus, it's a stone's throw from cultural hotspots and the UNESCO World Heritage Site. 🛍️🍲 📍Magazine Rd, George Town, 10300 George Town, Pulau Pinang, Malaysia G Hotel Gurney 🌆 For a slice of luxury on Gurney Drive, G Hotel Gurney is the ticket. Twin rooms with double the comfort, top-notch dining options, and an infinity pool with a view to kill for! It's the perfect base for street food adventures, retail therapy, and seaside strolls. Dive into the local scene or chill out in style – this place has it all! 🍜🛍️🌊 📍168A, Gurney Dr, George Town, Penang, 10250, Malaysia Campbell House 🛌 Step back in time with a modern twist at Campbell House, where charm meets convenience. A short walk from George Town's historic treasures, this hotel spoils you with daily surprises like cold water, iced tea, and cake right in your room! Enjoy the rooftop terrace, library, and L'occitane goodies. It's old-school cool without the elevator – staff will give your luggage a lift instead! 😂📚☕ 📍106, Lebuh Campbell, George Town, Penang, 10100, Malaysia #GeorgeTown #GeorgeTownHotel #GeorgeTownTravel

❣️The hotel is strategically located next to 1st Avenue Shopping Mall, Prangin Mall and Penang Summit Shopping Mall. Many restaurants and attractions are within walking distance. ❣️The room is very well maintained and clean. The bed was huge, the air conditioning was strong, the shower had great water pressure, good lighting, and good quality bedding. The bathroom has a shower but no bathtub, but the space is not small. ❣️There is a swimming pool and fitness room on the fourth floor of the hotel. ❣️Breakfast changes slightly every day, it’s delicious and has a wide variety, the most delicious is nasi lemak and fried kway teow. ❣️In addition, if it is your birthday month, the hotel staff will send you a surprise birthday cake 🎂, which is a thoughtful service. #Singapore, Malaysia and Thailand City Hotels #Overseas Travel #Malaysia Attractions #Penang Food #Penang Travel #Malaysia Travel #Singapore, Malaysia and Thailand city hotels

#malaysia 📍Address - Jen by ShangriLa Georgetown Magazine Rd, George Town, 10300 George Town, Pulau Pinang. ⭐ Highlights - One of the best hotels in Georgetown if you plan to stay for business. Located next to malls, local eateries and in the heart of the city. Must drop by their Club Lounge if you're eligible. Good snacks and drinks. 💲Avg. Price - MYR 450 👍 Rating - 10/10