[2025 Kepala Batas Hotels] Travel Guide for Bertam Resort & Water Park Penang (Updated Jul)

#georgetowntrip 📍Bertam Resort, Penang Check-In: 5/4/2025 Check-Out: 6/4/2025 Price: RM355.00 including breakfast & tax (via Trip.com) Room Type: Superior Twin - Pool View Check-in/Check-out: ⭐️⭐️⭐️⭐️ Very quick. Although there was quite a queue during check-in, the process was very smooth and fast. Not many forms to fill in either—just provide your IC and sign. Before check-in, you can enjoy a welcome drink to refresh yourself. The receptionist was nice and friendly. There's a security guard at the lobby entrance. No deposit required. Check-out: ⭐️⭐️⭐️⭐️ Quick. Just return the room key/card. Don’t forget to validate your Touch ‘n Go card to get free parking—it’s right beside the reception counter. Parking: ⭐️⭐️⭐️ Valet parking at the lobby costs RM30, public parking is RM6, but you need to validate at the counter before exiting to get free parking. Public parking is open-air and requires a bit of walking and stairs. Room: ⭐️⭐️⭐️⭐️⭐️ Very clean, beautiful, and comfortable. The pool view is superb. This room type doesn't have a balcony—just a window. Bed and pillows were great. Four pillows provided, plus an extra one. There’s an iron and ironing board, mini fridge, TV, and even a prayer mat (sejadah). Very clean and well-maintained. The toilet was clean, though no bathtub. Coincidentally, it was my birthday during check-in, and after checking in someone knocked on the door to surprise me with a birthday cake from the hotel! Facilities: ⭐️⭐️⭐️⭐️⭐️ ✅Kids club: spacious ✅Gym: open till 10 PM, really good—feels like Celebrity Fitness. There’s also a sauna. ✅Game room, karaoke room. ✅Café was attractive, lots of nice OOTD (photo) spots. ✅There’s a water park right next door—walking distance, and they also provide a buggy. Basically, you don’t even need to leave the place—everything’s available here. Breakfast: ⭐️⭐️⭐️ Food was similar to other hotels, quite a variety. Dining space was large, with very beautiful and luxurious decor. Swimming Pool: ⭐️⭐️⭐️⭐️⭐️ There are two pools—one for kids and one for adults. Very spacious and beautiful. There are also great OOTD spots by the pool, especially stunning at night. But the pool closes at 7 PM, if I’m not mistaken. This hotel is highly recommended for those wanting to go on a holiday with family or friends. If you're looking for a place with everything included, you can just stay here. Enjoy the facilities and even visit the water park.

#staycation Bertam Resort and Water Park is a family-friendly resort located in Kepala Batas, Penang. This resort has beautiful rooms equipped with modern amenities that shocked me when I first arrived. The highlight of the resort is its water park, suitable for guests of all ages. There are nice dining options at the resort and lots of recreational facilities. It's good value for money, starting at around MYR250/night.

#hotelreview Bertam Resort in Penang, Malaysia, is a serene escape from the hustle and bustle of daily life. Nestled in lush greenery, the resort offers a perfect blend of comfort and nature. The room was spacious, clean, and beautifully decorated, with a stunning view of the landscaped gardens. The resort's amenities, including the inviting pool and relaxing spa, made the stay incredibly rejuvenating. The staff were exceptionally friendly and attentive, ensuring every need was met. Bertam Resort is a true haven for relaxation and unwinding. My rating: 4 ⭐️ out of 5!

#penangtrip: A Bertam Resort Review Bertam Resort Penang takes you on a unique journey, transporting you to an Arabian oasis nestled amidst the vibrant city. Its distinct architecture, with a strong Arabica influence, offers a refreshing change from the usual beach resorts and creates a truly captivating atmosphere. Spacious Rooms and Enchanting Decor: Our family room was a haven of comfort and charm, featuring spacious living areas and comfortable bedding. The intricate Arabica design elements, from the intricate tile work to the elegant furniture, added a touch of exotic flair to our stay. The balcony provided a tranquil space to unwind and soak in the resort's serene ambiance. A Desert Oasis Experience: While Bertam Resort doesn't have a beach, it compensates with a delightful swimming pool complex. We enjoyed splashing around in the refreshing water, soaking up the sun on the poolside loungers, and indulging in refreshing mocktails. The resort also offers various activities to keep everyone entertained, including mini-golf, a game room, and even cultural workshops showcasing Arabica arts and crafts. Culinary Delights: The breakfast buffet was a delightful spread, showcasing a fusion of Arabica and local Malaysian flavors. We also had the pleasure of exploring the resort's restaurants, offering diverse culinary options to cater to all palates. Memorable Hospitality: The staff at Bertam Resort were exceptional. Their warm smiles, genuine kindness, and attentiveness made us feel truly welcomed and cared for. They were always willing to assist with any requests and offered valuable recommendations for activities and cultural experiences within the city. Overall Impression: Bertam Resort Penang offers an unforgettable experience for families seeking a unique and culturally enriching escape. While it might not be the typical beach resort, its Arabica charm, comfortable accommodations, and diverse activities create a memorable and enjoyable vacation for all ages.

❤️I recently had the pleasure of spending time together with family members for Iftar at a 5-star hotel with a Moroccan and Middle Eastern vibe. The moment I stepped into the lobby, I was transported to another world with its ornate decor, intricate mosaics, and plush furnishings. ❤️The dining area are really impressive, with a warm and inviting atmosphere and a menu filled with Middle Eastern and Moroccan cuisine. I decided to try the lamb tagine, which was served with a side of couscous and a fresh mint yogurt sauce. The lamb was tender and flavorful, and the couscous was perfectly cooked and seasoned. I also tried the falafel, which was crispy on the outside and soft on the inside, and the hummus, which was creamy and rich. There are varieties of food selection for iftar. ❤️Spacious praying area also provided to customers.Definitely will come here again! #awesomepic #deliciousfood

#summervacay Stepping into Bertam Resort, Penang feels like being transported to a Moroccan escape 🕌✨ With elegant arches, earthy tones, mosaic tiles, and calming water features, every corner reflects serene North African charm. The lobby is grand, the rooms are spacious with luxurious touches, and the whole ambiance is both peaceful and aesthetic — perfect for winding down with family. You’ll love how the resort blends modern comfort with exotic architectural vibes. It’s truly a hidden gem for those who appreciate design and detail. TIPS: ✔️ Bring outfits that complement the aesthetic for perfect photo ops ✔️ Explore the inner courtyard for the best Moroccan vibes ✔️ Enjoy breakfast at the terrace — very dreamy! #BertamResort #MoroccanVibesMalaysia #PenangStaycation #HiddenGemResort

Soent a relaxing stat in Bertam , Penang - a charming ,quiter side of the stare ! love the local food , peaceful surroundings, and easy access to both nature and small town life !! 😍😍

Nice and all perfect.

📍 Itinerary Overview 🚩 Sightseeing Route 🏖️ Must-Visit Attractions 🚇 Transportation 📷 Photo Spots 🍜 Local Cuisine 🏠 Accommodation 1.Bertam Resort,Penang 💡 Tips

Best room & view.. cantik

Awesome place, hidden gem in Malaysia. A 5 star hotel for a reason. From the view, interior designs, food, pool, staff all superb. Highly recommend this hotel. Bertam Resort, Penang✨

Bertam Resort & Water Park in Penang offers a captivating Moroccan-inspired retreat, blending Moorish architecture with modern luxury. From intricately carved arches and vibrant tilework to serene courtyards and lush gardens, every detail transports guests to a North African oasis. The resort features spacious rooms adorned with rich fabrics and ornate furnishings, providing a comfortable and immersive experience. Guests can indulge in Moroccan cuisine at the Essaouira restaurant, relax at the Kechmara Spa, or enjoy the expansive water park. Whether lounging by the pool or exploring the resort's elegant design, visitors are treated to a unique fusion of cultural charm and contemporary comfort.

first time stepping into this hotel and i legit felt like entered a palace. the staff were super friendy and the lobby?? stunning!!

📅 Itinerary Day1：We check in the hotel,we were greated with drinks.It was still few days after Raya,but there were many guests at the lobby but the check in process is very smooth. The room was spacious,the bathtub,the toilet were in great condition.We have pool view from our balcony.We went for swimming at pool.The kids enjoying the pool so much.We were so lazy to go out and find food so we went for a dinner at the hotel.The best menu was Spageti Aglio Olio.The ala carte dinner quite limited but “sedap”. Day2: We have our buffet breakfast.There are many selections to go for and what I love the most was you can find all the traditional kuih or Penang food which u cannot find at other hotel i.e serabai.The gulai/kari ayam sangatla sedap.The breakfast was the bomb.Then we went for one day Bertam waterpark next to the hotel.There was a buggy ready for shuttle.You need to pay tickects to enter since it is not included in your room rate.No outside food of course.After we finished our park activities,the kids continue their activity at the hotel pool till late evening. We went out for dinner this time and I missed their buffet dinner which is on every Friday. Day3: Breakfast again, kids still proceeded to pool and we checked out. 🏨 Accommodation : Awesome 🍴 Food Recommendations : The breakfast was superb#staycation #travel 📌 Tips

#georgetowntrip I recently stayed at Bertam Resort and was truly impressed by the peaceful atmosphere and high level of service. The resort beautifully blends modern luxury with a serene environment, making it an ideal spot for relaxation. The rooms were spacious, clean, and tastefully decorated, offering a perfect escape from the daily hustle. The facilities were excellent — from the beautiful pool to the spa services, everything was designed for comfort and rejuvenation. The staff were exceptionally friendly and attentive, always ready to assist with a smile. Dining at the resort was also a highlight, with a variety of delicious local and international dishes. Overall, Bertam Resort is a hidden gem perfect for couples, families, or solo travelers seeking a refined and relaxing stay. I would definitely return and highly recommend it to anyone visiting the area!

Nice ,beautiful enviroment

Dear Hotel Management Team, I have always enjoyed staying at your hotel whenever I visit my hometown, and your property has consistently been one of my top choices due to its excellent service and comfort. However, I regret to inform you that my recent experience was far from satisfactory, and I feel it’s important to bring these issues to your attention. Firstly, I encountered significant delays in receiving my luggage after check-in. It took over an hour for my bags to be delivered, and I had to personally check in with the front desk to ensure the concierge had received the proper instructions. This lack of coordination was quite inconvenient and unexpected, especially given the usual quality of service at your hotel. Furthermore, when I entered the bathroom, I noticed a large piece of broken glass on the floor. This was a serious safety hazard, and I was fortunate that my children did not step on it. It appeared that the room had not been properly cleaned or inspected after a previous incident. I trust that such things should be thoroughly checked before guests arrive. Lastly, the bath tub was leaking, causing the toilet area to flood when I drained the water. This was a significant maintenance issue that affected my stay. I truly value your hotel and hope that these matters can be addressed to ensure the comfort and safety of future guests. I would appreciate a response regarding the steps being taken to improve the situation.

Satisfied👍

📍 Itinerary Overview 🚩 Sightseeing Route 🏖️ Must-Visit Attractions 🚇 Transportation 📷 Photo Spots 🍜 Local Cuisine 🏠 Accommodation 1.Bertam Resort,Penang 💡 Tips

#resorts #poolhotel

📍Address: Bertam Resort & Waterpark Penang 💞Reasons to Recommend: Nice ambience, good staff, spacious hotel, many facilitiesAddress - Ambiance/Facilities - Gym,Pool,Indoor Games, Meeting Rooms, Spa, Karaoke Highlights - Nice place to ootd! Avg. Price per Person - Rm500++ per room Rating - 4/5 #travel #couplestrip #staycation #poolhotel #resorts #penang #bertamresort #visitmalaysia #visitpenang

Very impressive place..good amenities and staff very friendly..price very reasonable for 5 star hotel..very recommended to all to stay this hotel..very attractive for tourist especially children because have big pool inside hotel and their Morrocan style..have a variety food for breakfast suitable for children and adult..will repeat at the next time vacation..

Best ever staycation.. good vibes and great hospitality

Best place to spend with your family and kids. Very nice architecture of the design of the hotel. The pool very suitable to both adult and kids. The kids pool size are large. The kids playroom also are open till night, and your kids can enjoy play in there. Just tap your hotel card to enter the room and also other facilities. Breakfast have lot of foods to enjoy. The hotel is good and worth it. Very recommended.

From the outside, the hotel looks outdated. However, once you reach the lobby, you realize that the hotel has been refurbished. The interior is stunning, and although you may hear some knocking and sawing, it is easily ignored amidst the hotel's serene ambiance, poolside, and breathtaking beach views. I give 5 stars to the staff for their courteous and attentive service. Guests are well taken care of. The room is spacious, spotless, and offers a magnificent ocean view. The king-size bed is exceptionally large, and I love the toiletries in the bathroom. As for the buffet breakfast, come early, preferably before 9:00 AM, to avoid a long queue. The food was okay.

Took a short break to Penang very sunny weather and nice weather can take grab anywhere and is cheap. Convenient and easy to go around. Waterpark is big and fun too and hotel is really nice

#staycation The Granite Luxury Hotel is a perfect for a relaxing couples staycation. The room has beautiful views of Komtar and the surrounding historic buildings of George Town. The rooms are equipped with lots of nice amenities such as tea & coffee, free minibar, flat screen televisions and fluffy bathrobes and slippers. Don't forget to check out the Mirage Pool Deck with it's glass-bottom section.

My family and I recently had the pleasure of staying at Bertam Resort, and it was an absolute blast! The highlight of our stay was definitely the waterpark beside the hotel. It kept both the kids and adults entertained for hours on end. The resort boasts some impressive facilities and offers breathtaking views of the surrounding area. The pools were massive and impeccably maintained, providing plenty of space for everyone to enjoy a refreshing dip. Overall, Bertam Resort exceeded our expectations and proved to be the perfect destination for a family getaway. We'll definitely be coming back for more fun in the sun!" #awesomepic #stay

I have stayed at Bertam Resort for 3 days 2 nights. This hotel was so cosy and the view around amazed me. Every inch of the hotel is so insta worthy like im at Timur Tengah. The staffs also so friendly and helpful. The bertam waterpark is near this hotel, you can walk to the waterpark. Every Saturday night the waterpark open until 10.00 pm. Definitely will stay again in this hotel. #Bertamresort