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Gray Amelia#56Singapore

Nanning Longguang Nalian Luxury Collection Hotel | Service is extremely warm

| Service is extremely warm. Nanning Longguang Nalian Luxury Collection Hotel | Service is extremely warm The location is convenient. Upon arriving at the first-floor lobby, the staff will proactively help with luggage, exchange luggage tags, and directly deliver it to the guest room. The hotel lobby is on the highest 80th floor, with seated check-in. Despite the May Day holiday crowd, the check-in process was orderly, the front desk staff were skilled, and the efficiency was very high. The first impression was excellent, adding points. The buffet breakfast is on the 79th floor, with a broad view and a rich variety of dishes. Local specialties such as Laoyou noodles and Luosifen are all available and taste pretty good. There is a small children's play area at the entrance of the restaurant. My brother is over 120cm tall but still got a free meal. Very considerate. The heated swimming pool is especially photogenic at night. You need to bring your own swimsuit, swim cap, and swim ring. There is a sauna room. Praise to the pool staff for their meticulous care and dedication, making it completely worry-free for children to play in the water. Very thoughtful. Value-added service: free rental of ethnic costumes, no photography provided, a deposit of 2000 is required, and it can be returned on the same day. Children look very cute in them, but unfortunately, it does not match the hotel style, and there is no suitable area for themed photography, which is a bit regrettable. The high-floor night view is unbeatable. Stayed for three consecutive nights, all requests were met, and daily cleaning was timely. Due to a flight delay, we negotiated a late check-out until 3 PM. Upon arriving at the airport, we received a call from the hotel that we had left our pajamas behind, and they sent them home via SF Express. Very attentive. In summary, the hotel's hardware facilities meet the standards, but it excels in service. The staff are well-trained, the hotel management is in place, and the stay experience exceeded expectations. Indeed, it is commendable.
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*Created by local travelers and translated by AI.
Posted: Aug 1, 2024
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Na Lotus Hotel, A Luxury Collection Hotel, Nanning

9.5/10Outstanding2411 reviews
Near Nanning The Mixc|International Exhibition Center/Wanxiang Mall, Nanning
No.2 of Gourmet Hotels in Guangxi
CAD 178
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