Telusuri Ulasan Pelanggan untuk Hotel di West Virginia

Fairfield Inn & Suites Weirton
4.4/5101 Ulasan
In January I rented 2 rooms for this past weekend off of trip.com as a nonrefundable booking so I paid for rooms at time of booking and money was immediately charged to my account. Got to hotel for check in, Sherri(sorry if spelling wrong) asked if I wanted to use card on file and I explained I already paid. She said it was a hold for Incidentals so I said ok. She said the computer wouldn't let her use that credit card so I scanned a different one. I then checked my credit card app to see how much hold for incidentals was and it showed being charged for both rooms for a higher price than what I paid. I asked her about it and she said the second room was unable to charge the original card so it charged to that credit card. I first explained it was all pre paid and showed her where it came out of my account in January and on top of that it also didn't make sense that the hotel amount was higher than what I booked at on trip.com which I also pulled up and showed her. She said that my my fault for ”using a 3rd party” because they cannot guarantee rates booked through them. She said I would have to contact them and I asked if she was saying trip.com was a scam and she said it was possible (even though trip.com is a well known booking site and I've never had a issue before). I explained I only thought the hold was for incidentals as she mentioned and was not expecting almost $300 more to be charged and she said there was nothing that could be done as her manager was not in until Monday and the assistant manager had recently quit and they were not allowed to contact their manager on her days off for any reason. I asked multiple times for her to contact her manager since this was a signifant problem as I had not expected a extra charge for the weekend and because I was from out of state it concerned me no one in charge would be available for another 3 days and by then I woukd be gone. She continued saying she was absolutely not allowed to contact her supervisor under any circumstances. Another coworker with her agreed with her. I will say neither employee was rude, but it is ridiculous there is no one they could call to get help. They said corporate would not be able to be of assistance then either and only thier manager who was not available until Monday and they were not allowed to contact on her days off. Other than that (and the fridge not getting cold until the last day).... the hotel,pool, and breakfast were all very nice. Show less
Skyline Lodge
4/5105 Ulasan
To be honest, the foreigner is very simple, the room is large, and there is no problem for 3 people. The location is particularly beautiful, like a holiday in Foshan!
Mardi Gras Casino & Resort
4/5100 Ulasan
The convenience of staying right at the ****** was the best part of the stay. It was great to walk right up to our room after a fun night without having to go outside. But other than that it was just ok. The staff checking us in looked tired and worn down. They were clearly used to checking in people who stay at ******s often but this was new to us. When I said it was our first time here I would have appreciated some info about breakfast and maybe an offer for a players card. Some staff were new so learning the job is understandable, but it just looked like it had been a really long day. The room was fine. It was clean and comfortable. The ****** was a lot of fun. Breakfast the next am was pretty basic, cereal oatmeal, toast, bagels, muffins and yogurt. The host arranging it all was lovely and helpful. He found earl gray tea for me when I asked. It was a fun overnight at an ok hotel. Glad we gave it a try.
Oglebay Resort
4.2/596 Ulasan
This is the most beautiful hotel on this American itinerary. The hotel is located on a beautiful hillside. When we checked in at night, we searched for the hotel for more than half an hour. The sign on the roadside was not obvious. It took a few laps to find it. You almost gave up. I like the hotel's internal and external environment. A typical American hotel is the same as other American hotels. There is no kettle, toothbrush and toothpaste, and other facilities are good. The lounge upstairs of the hotel lobby is very impressive, and there is a swimming pool next to it. There is a golf course in front of the hotel, a small lake behind, and many sika deer by the road at night. If not in a hurry, I really want to stay in this hotel for another day!
Fairfield Inn & Suites Huntington
4.4/599 Ulasan
The hotel was nice and we have stayed at Fairfield Inns before. However, the television was broken and needed to be replaced. There were lines on the display screen in two directions, a spot in the lower left hand corner where the television had been dropped or something hit the screen, and the remote control had a sticky substance on the back of it and had obviously not been cleaned. When my wife used the hair dryer, the plastic on the exterior of the hair dryer had separated and posed a potential hazard. The worst part of our stay was my wife finding a bug in the bed when she was straightening the bed for our departure. The accommodations were not up to Marriott standards, but the desk clerk received our concerns well and apologized.
Courtyard Morgantown
4.5/599 Ulasan
Everyone was very nice. The hotel was clean. Check in was easy. The location was right off the highway and near many chain stores (Target, TJ Maxx, Old Navy, Bed, Bath, and Beyond), restaurants, and a grocery store. There was a free grab-and-go breakfast (muffins, oatmeal, yogurt, juice, coffee). I only had one problem. I am allergic to feather pillows. There were 6 pillows in our room, all were feather pillows. I called down to the front desk and asked for a different pillow. They said they would have to check to see if they had other pillows. Minutes later a very nice person from housekeeping was at my door giving me another pillow....which was also a feather pillow. We ended up having to buy new pillows for our stay.
Motel 6 Parkersburg, WV
3.2/565 Ulasan
La Quinta Inn & Suites Summersville/New River National Park
4.1/595 Ulasan
one of the cleanest hotels and room i've stayed in in a long time.
Super 8 by Wyndham Ripley
3.8/597 Ulasan
Great people and service came out to get breakfast and the maids were coming on shift one asked me if I needed anything I said yes and switched my towels out other than that left my room alone while I stayed which I find to be nice and gave a since a security and a respect for my belongings especially since I did not have to worry about nobody coming into my room and stealing my stuff. As for the breakfast it was nice but simple I would make one suggestion and it is adding a fruit basket so someone can have a banana or something but other than that kudos if I ever come back to this town I'll be coming here price is very reasonable thank you
Hampton Inn Morgantown
4.1/5100 Ulasan
The hotel is being remodeled and we were in a remodeled room. Due to COVID supply chain delays the room was not finished. We had no closet and there were no shelves in the bathroom so towels were stacked on back of toilet. The room is extremely poorly lit. There was only one tiny lamp between the two beds. It was a rainy dark morning and so it was hard to see in the main room. We stayed at a Hampton Inn two nights before in Wheeling West Virginia. That room was bigger and brighter and had a closet and it cost almost 40 dollars less. Go figure.

Pertanyaan yang Sering Diajukan

  • Bagaimana cara memesan hotel di Trip.com?

    Untuk memesan hotel di Trip.com, cukup masukkan tujuan Anda, tanggal perjalanan, dan jumlah tamu di halaman tersebut. Kemudian, telusuri hotel yang tersedia dan pilih yang ingin Anda pesan. Ikuti petunjuk untuk memasukkan informasi pembayaran Anda dan menyelesaikan pemesanan.

  • Bagaimana cara mendapatkan penawaran hotel di Trip.com?

    Ada beberapa cara untuk menemukan hotel terjangkau di Trip.com. Anda dapat mempersempit hasil pencarian Anda dengan memfilter hotel sesuai dengan kisaran harga pilihan Anda, atau Anda dapat mengurutkan hasil berdasarkan harga untuk melihat opsi yang paling murah terlebih dahulu.

  • Di mana saya dapat menemukan penawaran hotel di Trip.com?

    Trip.com menawarkan beragam pilihan penawaran dan promosi hotel yang tersedia sepanjang tahun. Anda dapat dengan mudah menemukan penawaran khusus ini di halaman promo kami. Selain itu, jika Anda adalah anggota program loyalitas kami, Anda dapat masuk ke akun Anda dan menemukan tarif diskon eksklusif di halaman daftar hotel.

  • Bagaimana cara mendapatkan harga yang lebih murah untuk hotel?

    Terkadang memesan hotel di tengah minggu lebih murah, tetapi juga tergantung musim.

  • Berapa banyak hotel yang terdaftar di Trip.com?

    Ada lebih dari 5.000.000 hotel di lebih dari 230 negara atau wilayah di Trip.com. Belum memutuskan hotel mana yang akan dipesan? Jelajahi situs kami untuk mendapatkan ide!

  • Bisakah saya membatalkan atau mengubah pemesanan hotel saya di Trip.com?

    Itu tergantung pada kebijakan hotel dan tanggal pembatalan. Silakan periksa bagian kebijakan dari halaman hotel terkait. Untuk membatalkan atau mengubah pemesanan Anda, masuk ke akun Trip.com Anda, buka "Pemesanan Saya", dan ikuti petunjuknya.

  • Bagaimana cara menghubungi layanan pelanggan Trip.com?

    Anda dapat menghubungi dukungan pelanggan Trip.com 24/7 dengan mengunjungi Pusat Bantuan di Trip.com dan mengirimkan permintaan. Anda juga dapat menghubungi melalui telepon atau obrolan layanan, bergantung pada lokasi Anda.

Informasi Travel Lokal

Jumlah Hotel1,528
Jumlah Ulasan24,505
Harga Rata-Rata (Hari Kerja)Rp 2.641.867
Harga Rata-Rata (Akhir Pekan)Rp 2.940.032