A classic grand resort.
The service was professional, and both the dining and accommodation facilities were excellent.
Here are two tips for fellow Chinese travelers:
1. The hotel provides a regular shuttle bus service to Takayama Station (which also houses the Nohi Bus Terminal for long-distance routes). A schedule is available (often displayed or provided by the hotel), and the ride takes about 8 minutes one-way. The pick-up/drop-off point at the station is on the north side (easily accessible from the central overhead walkway – just walk to the north end, take the escalator down, and it's right outside). Utilizing this schedule makes getting around Takayama incredibly convenient. Most major attractions are located about 500 meters south of the station, on both sides of the river.
2. You absolutely must experience the large hot spring baths on the hotel's 7th and 5th floors. They're free, available daily, exceptionally high-quality, and impeccably clean. Each floor boasts four distinct outdoor baths. Access is via the 6th-floor bath entrance, then guests are directed to either the 7th or 5th floor according to the daily rotation. (The baths on the 7th and 5th floors are gender-separated and alternate daily, but the facilities themselves are identical). If you visit early right after dinner, you'll often find it almost empty, essentially giving you a private onsen experience.
Facilities: Excellent. The hotel comprises three buildings, each featuring its own onsen bath.
Cleanliness: Excellent.
Ambiance: Very good.
Service: Very good. The front desk staff were incredibly patient and thoughtful, taking the time to explain the hotel's layout and facilities to us.
The hotel boasts a prime location in Gero, a renowned onsen town, just a few minutes' walk (a few hundred meters) from the station. There are three onsen baths in total: one on the 9th floor, one on the 3rd, and one on the 1st. The 9th-floor onsen is open 24 hours, while the other two are accessible from 5 AM to midnight. The water quality of the onsen is superb, truly living up to the reputation of such a famous hot spring destination. A soak there makes you want to linger!
The hotel breakfast was generous and diverse, a Japanese-style buffet offering a wide selection of drinks that were always promptly replenished.
Overall, the experience was fantastic, and I would absolutely consider staying here again if I visit Gero in the future.
Hotel location was perfect, just a few steps away from the Train & Bus Stations, and sheltered. Easy access to go anywhere by train or bus. Hotel has an onsen which is well maintained, clean and very comfortable to use. Would rate it 4* for its cleanliness. The water was not the best compared to the ones at Gero & Shirakawa-go but still very nice to be able to go to an Onsen in the comfort of the hotel itself. The buffet breakfast spread was very good and delicious and so was the dinner we booked for one night.
The overall stay was ver pleasant.
Loved our room, so big! Great staff, friendly and helpful. Amazing breakfast and the spa! Very clean place with amenities provided for holiday makers. Amazing, clean town. Must do the walking (hotel has a map), markets and folk village open air museum and the private houses. Mostly, all in walking distance. We came here from Shirakawa-go! VA from NZ
I never imagined I'd experience something like this during a hotel stay in Japan. We stayed for three days, heading out early and returning late each day as we were doing day trips to Kamikochi and Shirakawa-go. When we returned on the evening of the second day, a white piece of clothing I had left on the bed that morning was missing. My wife and I searched through all our suitcases, but it was the only item missing; everything else was accounted for. After thinking it over, my personal guess is that because it was a pure white garment, the same color as the bath towels, the housekeeping staff might have mistaken it for a used towel and removed it.
I immediately contacted the hotel's front desk. However, due to the late hour, the front desk informed me that all the housekeepers had already finished their shifts. They simply took down the details and promised to investigate and follow up the next day. However, the next day, they never proactively followed up. When I went to the front desk to inquire again, I happened to speak with the same staff member. He merely apologized, but his demeanor made it clear they hadn't found it and had no solution. There was no mention of contacting me if it reappeared or offering any compensation. It was, in short, just a verbal apology without any concrete resolution.
While it wasn't a valuable item, for a hotel to lose a guest's possession and then handle the situation in such a manner is extremely unprofessional. Ultimately, to avoid letting it spoil the rest of our trip, we just had to chalk it up to bad luck.
I didn't feel this hotel offered good value for money. A twin room for two nights without breakfast cost over 1400, and with breakfast for two days, it came to around 1700. The room was tiny; there wasn't even enough space to fully open a suitcase. It was quite impressive, though, that they managed to squeeze a small table and two small armchairs into such a cramped space. The location is decent, about a 7-minute walk from Takayama Station. Their main draw was supposed to be a hot spring (onsen), but there was only one pool, and it reeked of chlorine. It felt more like a common public bathhouse than a true onsen. Breakfast was okay; the Hida beef patties on the first day were quite tasty. The hotel was packed with Westerners; at breakfast, it seemed almost everyone was foreign.
My stay at the Gero Onsen Yamagataya was a truly memorable experience. This charming hotel offers a delightful combination of stunning views, convenient shopping, and, of course, the relaxing bliss of a traditional onsen.
The views from the hotel were simply breathtaking. Whether it was from my room or the common areas, I was constantly treated to picturesque landscapes of the surrounding area. It added a special touch to my stay, creating a sense of tranquility and connection with nature.
One of the unexpected highlights was the hotel's in-house souvenir shop. It was surprisingly well-stocked with high-quality local crafts and treats, making it incredibly convenient to find unique gifts for friends and family (and maybe a little something for myself!). The selection was impressive, and the prices were reasonable.
Of course, no onsen hotel review would be complete without mentioning the onsen itself. The onsen at Yamagataya was fantastic. The various pools offered a range of temperatures and experiences, perfect for unwinding after a day of exploring. The serene atmosphere added to the overall sense of relaxation and rejuvenation.
Overall, my stay at the Gero Onsen Yamagataya was exceptional. The combination of the stunning views, the convenient shopping, and the wonderful onsen experience made for a truly relaxing and enjoyable getaway. I highly recommend this hotel to anyone seeking a traditional Japanese onsen experience with a touch of modern comfort.
The location is incredibly convenient, just a 300-meter walk from both JR Takayama Station and the Nohi Bus Terminal. What's amazing is that despite being so close, it's not noisy at all. It's an easy stroll even with luggage, which is a huge plus for travelers transferring.
The hotel is quite new, and the lobby boasts an artistic design, making it a great spot for photos. The rooms are equipped with a table and chairs, and feel much more spacious compared to hotels in Japan's larger cities.
It's also convenient to walk to the old town and popular sights for dining. If you head in the opposite direction, there's a large supermarket easily accessible via an underpass.
The front desk staff were exceptionally friendly and attentive. They even helped me resolve some minor issues I encountered during my trip, which was incredibly thoughtful.
Check-in is from 3 PM, and you can store your luggage on the ground floor beforehand.
Although there's a shuttle bus, it's quite infrequent. Thankfully, Takayama is small, so a taxi ride only costs around 600 yen. Breakfast offered a good variety of choices. However, the onsen was quite disappointing; it felt like the water was diluted. Overall, the service was excellent! It was rather inconvenient to have to bring our own towels down to the onsen. Plus, the outdoor onsen on the ground floor is open to the public, which felt a bit odd.
The hotel is extremely well-maintained. It boasts a classic 'old money' design which, while showing its age a little, is kept spotlessly clean with not even a hint of mustiness. The hotel service was also excellent, and they certainly didn't relegate foreigners to undesirable corner rooms. For our family of three, including a child, I booked two rooms. The hotel thoughtfully connected them, creating a spacious suite of over 70 square meters. Absolutely superb value for money!
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GGuest UserThe hotel's location is incredibly convenient, just a five-minute walk to the right after exiting the JR and Nohi Bus stations. Right next door is Ajikura Tengoku, a popular Hida beef restaurant. My tip would be to head there early to grab a queue number, then you can comfortably wait back at the hotel. The hotel is very clean, the rooms are a decent size, and there's even a hot spring bath on the top floor! The staff were also very friendly and helpful. Definitely recommend this place!
旅旅行小小白I recently enjoyed a fantastic staycation at a hotel featuring a beautiful onsen, and it was exactly what I needed! From the moment I arrived, I was greeted with warm hospitality and a serene atmosphere. The onsen was a highlight of my stay—immersing myself in the soothing hot springs while surrounded by nature was incredibly rejuvenating.
The hotel’s environment is simply stunning, offering a perfect escape from the hustle and bustle of daily life. I took long walks in the nearby gardens, which were beautifully maintained and provided a peaceful backdrop for relaxation.
One thing to note is the parking fee of 1100 yen per night ( from 2pm) , which I found reasonable considering the convenience. Overall, this staycation was a delightful experience, and I highly recommend it to anyone looking to unwind and enjoy some tranquility. I can’t wait to return for another relaxing getaway!
Llindacxs888Extremely satisfied! When traveling, value for money is paramount, and this hotel truly delivers. It's not only conveniently located but also warm and comfortable, especially with the cooking facilities. Though we didn't use the washing machine, its presence was a comforting touch.
1. The bus stop is right downstairs, making for a smooth, unhurried 5-minute walk to catch your bus.
2. Despite being next to the train tracks, the soundproofing is excellent.
3. The drying rack on the balcony was incredibly useful; our clothes dried faster here than at any other hotel during our trip.
4. The kitchen is fully equipped, which is absolutely perfect for travelers.
5. Both Jinya and the market are just a pleasant 10-minute walk away.
6. I recommend requesting a room on the 3rd floor or higher for unobstructed views from the double rooms.
7. Just a 5-minute downhill walk to the left of the hotel brings you to a Boss Supermarket, stocked with all sorts of groceries. The Hida beef, sushi, and sashimi, in particular, were incredibly affordable!
8. The Miyagawa Morning Market, however, was a major disappointment – as is often the case with overly touristy spots, it lacked genuine appeal!
Jjialin820110The room was unusually spacious for Japan, complete with a genkan, and had a distinctly Japanese aesthetic. From the moment you enter, it's a shoes-off environment throughout the hotel. There were also two private onsen baths with outdoor views, which immediately set a tranquil mood – it would be even better in winter! Complimentary food and drinks were a fantastic bonus: probiotic drinks during the day, ice pops and small desserts in the evening, plus late-night ramen. The hotel seems to understand its slightly remote location, so they are incredibly generous with these perks! It's a bit of a distance from Shirakawa-go, but there's a shuttle service to the bus station, which is a short walk away. Remember to snap a photo of the shuttle schedule. This place is definitely ideal for those traveling by car. The complimentary yukata rental was perfect for taking beautiful photos around the hotel!
GGuest UserAn old hotel that retains its grandness..
Although at check in, I was informed there's a charge only if I take the flowery yukata. There are free surprises in the Japanese room every day.
Clean Japanese socks, towels in bags and a different Japanese sweet every day with Japanese tea
My room faces the Hida River, it was beautiful looking out. It is very near the rail line, but it didn't disturb me.
And I suppose all river facing hotels face the same light loving insects. But if you follow the instructions placed in the room, it is alright
雲雲尼王A small hot spring hotel. I really feel the hotel's care. Compared to more prosperous areas, I prefer this kind of remote small hotel. I feel that the hotel wants to do every place carefully. Although the price is cheap, there are many details. Everything is well done. For example, there is a self-service snack and drink area in the lobby, which is available 24 hours a day. Yukata for children is also provided. The hotel rooms are very clean. I wonder if they have been renovated, so the rooms are very new and clean.
BBe My GuestMy stay at the Gero Onsen Yamagataya was a truly memorable experience. This charming hotel offers a delightful combination of stunning views, convenient shopping, and, of course, the relaxing bliss of a traditional onsen.
The views from the hotel were simply breathtaking. Whether it was from my room or the common areas, I was constantly treated to picturesque landscapes of the surrounding area. It added a special touch to my stay, creating a sense of tranquility and connection with nature.
One of the unexpected highlights was the hotel's in-house souvenir shop. It was surprisingly well-stocked with high-quality local crafts and treats, making it incredibly convenient to find unique gifts for friends and family (and maybe a little something for myself!). The selection was impressive, and the prices were reasonable.
Of course, no onsen hotel review would be complete without mentioning the onsen itself. The onsen at Yamagataya was fantastic. The various pools offered a range of temperatures and experiences, perfect for unwinding after a day of exploring. The serene atmosphere added to the overall sense of relaxation and rejuvenation.
Overall, my stay at the Gero Onsen Yamagataya was exceptional. The combination of the stunning views, the convenient shopping, and the wonderful onsen experience made for a truly relaxing and enjoyable getaway. I highly recommend this hotel to anyone seeking a traditional Japanese onsen experience with a touch of modern comfort.
2298836****I never imagined I'd experience something like this during a hotel stay in Japan. We stayed for three days, heading out early and returning late each day as we were doing day trips to Kamikochi and Shirakawa-go. When we returned on the evening of the second day, a white piece of clothing I had left on the bed that morning was missing. My wife and I searched through all our suitcases, but it was the only item missing; everything else was accounted for. After thinking it over, my personal guess is that because it was a pure white garment, the same color as the bath towels, the housekeeping staff might have mistaken it for a used towel and removed it.
I immediately contacted the hotel's front desk. However, due to the late hour, the front desk informed me that all the housekeepers had already finished their shifts. They simply took down the details and promised to investigate and follow up the next day. However, the next day, they never proactively followed up. When I went to the front desk to inquire again, I happened to speak with the same staff member. He merely apologized, but his demeanor made it clear they hadn't found it and had no solution. There was no mention of contacting me if it reappeared or offering any compensation. It was, in short, just a verbal apology without any concrete resolution.
While it wasn't a valuable item, for a hotel to lose a guest's possession and then handle the situation in such a manner is extremely unprofessional. Ultimately, to avoid letting it spoil the rest of our trip, we just had to chalk it up to bad luck.
GGuest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
AAnonymous UserA wonderful experience. Our stay at this ryokan made us thankful that we decided to kickoff our holiday at Takayama and stay for 4D3N! Everything was impeccable. From the service of their team, the cleanliness of their accommodation (& of your luggage and shoes!) and the breakfast spread served. My first time sleeping on futon beds and it was comfortable. Also especially love that they have both private bath and public onsen, and complimentary use of washing and drying machines (detergent is chargeable but affordable). Not forgetting that the place is also very conveniently located near the train and bus station. Really enjoyed our stay!
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