Recent Reviews for Surrey Hotels

Farnham House Hotel
3.8/580 Reviews
I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need. There were some things I thought were a bit strange however. The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap. The room was a little dark but other than that was fine. The bed was fine too. Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine. Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good. Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
Wotton House
4.3/5112 Reviews
We booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate
The Boleyn Hotel
4.1/5104 Reviews
Heathrow
Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!
voco Lythe Hill Hotel & Spa, an IHG Hotel
4/556 Reviews
From the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests. The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized. One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated. Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service. Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
Cbh Frensham Pond Hotel
3.9/597 Reviews
We were visiting locally as my son is a chef and was working in the area. This was a really lovely location and a beautiful hotel, staff were very helpful and check-in was easy. We would recommend.
Sofitel London Gatwick
4.4/5217 Reviews
Gatwick Airport Area
Picked this hotel as it is very close to Gatwick North Terminal, only 2 minute walk away. I checked in and was first assigned a room, I walk in and it had not been cleaned at all, towels on the floor, bed not made and bottles opened on the table. I went back to reception and they were very nice and apologetic, they kindly told me that they have upgraded my room and apologised for the inconvenience. The new room which I was assigned looked very much like the room I had paid for, not sure what the upgrade was, but at least it was clean this time. In terms of the price, it’s very expensive but what the hotel lacks in cleanliness, it makes up for in location. I’ll probably save my money next time and stay at the Premier Inn across the road.
Hampton by Hilton London Gatwick Airport
4.5/5208 Reviews
Gatwick Airport Area
Perfect location for north terminal as inside it, but this means there will be noise disturbance.Our hotel overlooked the terminal next to the shuttle train, which you can hear. The room is fine for 1 night stay, unfortunately the hotel had and issue eith jotvwater do had s cold shower, would hsve been helpful them to out a sign at reception and maybe in the lift to warn and apologise ad there were a number of unhappy guests, but I accept this was out if their control and that were doing their best to fix ASAP. We had breakfast included but only continental as hot breakfast not served until 7am and we had to check in to our flight at 6.30am, but what we had was OK, but wouldn't have paid extra for it. Overall, it was a good convenient hotel for an early flight and would stay again.
Best Western the Ship Hotel
4.2/5120 Reviews
We booked to stay, as we were attending a 60th Birthday party at the Hotel. We booked and paid online so checking was very easy. We really enjoyed our stay. Our room was very spacious with a large king size bed. Which was extremely comfortable! We were impressed with the newly renovated bathroom, with lovely soft fluffy towels. The room has all the amenities that we needed ie iron, hairdryer and extra pillows. We booked a room with breakfast - which was excellent and was available till 10.30 which was great. A good array of hot food included quality sausages and bacon. All the breakfast staff were very helpful and genuinely cheerful, as were the reception staff and the bar staff and food servers at the evening function. We really enjoyed our stay.
Holiday Inn Express London - Epsom Downs
4.4/5129 Reviews
We have a pleasant stay of two nights at he hotel since the school leaver's ball was held at the racing course, so it is just a 2 minutes of driving distance from the hotel to the venue. The space of the interior is adequate for 2 adults + sofa bed for my daughter, toilet is nice and clean with good brand of shampoo and bath gel. Free parking space was provided as well. Breakfast are excellent and full of choices in corn flakes, bread and juice. Especially the tomatoes were tasty.
Holiday Inn London - Gatwick Airport
4.2/5130 Reviews
Gatwick Airport Area
Beautiful & clean facilities, nice strong hot shower over bath. Comfortable bed with various pillows to choose from & extra towels in the wardrobe. Enough lighting from lamps around the room & good view of the carpark to check on our vehicle. Located 20 mins from North Terminal Gatwick via shuttle bus (£4 each) runs every 15 mins. Full English cooked breakfast available with black pudding as well as pastries, continental options too. Front desk (Danny) was super helpful & answered all our questions for an early start to catch our flight. Car was safe in their carpark for 4 days (£20 per day) & easy to get back to via the shuttle bus. Would definitely stay here again.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.

Property Information for Tourists

Total Properties636
Number of Reviews 9,994
Average Price(Weekday Night)IDR 3,200,000
Average Price(Weekend Night)IDR 3,386,386