Building 3, No. 868 GangAo Avenue, Hengqin, Guangdong, China, Xiangzhou District, Zhuhai, Guangdong, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang SUMJOY HENGQIN TIANMU HOTEL
9.6/10
Istimewa
580 ulasan
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Ulasan terverifikasi
Lokasi9.7
Fasilitas9.5
Layanan9.6
Kebersihan9.7
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Semua ulasan(580)
Ulasan positif(572)
Ulasan dengan foto/video(174)
Lingkungan mewah(90)
Lokasi nyaman & tenteram(77)
Resepsionis sangat ramah(60)
Makanan enak(21)
Cocok untuk anak(19)
Mudah untuk memanggil taksi(12)
Sirkulasi udara sangat baik(7)
Restoran luar biasa(5)
Buruk(8)
Carmen&Family
Suite Elegan (Pemandangan Kota)
Check-in Feb 2024
Keluarga
10 ulasan
9.0/10
Sangat Baik
Diposting pada 31 Mar 2024
We checked in late and was automatically upgraded which was a surprise. The lobby was elegant. The room was spacious and clean. Basic amenities were provided. The window was left open, but unnoticed, so we had mosquitoes buzzing around throughout the night. I only found out at 5am and could finally get a few good hours of rest after closing the window. Breakfast was adequate, with ample tables when we went down at 9am. Generally, it was a pleasant stay.
Terjemahkan
Tanggapan dari Properti: Dear star guests, please accept the sincere greetings from Hengqin Tianmu Hotel! Thank you for your feedback on your stay, we are glad to know that you enjoyed your stay and our team members are committed to providing a flawless stay for all our guests, as always. I'm sorry for the trouble caused to you this time due to the problem of mosquitoes. We hope you will enjoy a high quality and excellent service experience during your stay. We are honored to have you as our guest. We look forward to welcoming you to Hengqin Tianmu Hotel again. I wish you good health and a happy life! ~|Hengqin Tianmu Hotel
Tamu
Executive Queen Room
Check-in Okt 2024
Traveler bisnis
1 ulasan
4.5/10
Diposting pada 16 Nov 2024
Never again
Terjemahkan
Tanggapan dari Properti: 尊敬的貴賓朋友,您好!非常感謝您選擇入住星享·橫琴天沐酒店並與我們分享您的住店感受。對於您的體驗不佳,我們感到非常抱歉,請您接受我們誠摯的歉意。如您住店期間遇到任何疑難問題,酒店24小時值班經理都希望為您經歷的不便提供幫助或接收意見,我們十分希望能聆聽您更多更詳盡的建議。我們全體員工將不懈努力做好每一處細節,一切為遠道而來的賓客提供舒心的環境及周到的服務。我們期望,在不久的將來再次歡迎閣下蒞臨星享·橫琴天沐酒店,請您見證我們的進步與成長,祝您生活愉快!
Tanggapan dari Properti: 感謝您願意推薦星享·天沐~離長隆近、安全感足、客服熱情能讓您滿意,我們很欣慰;房間緊湊、洗衣房缺失和外賣需自取的問題,我們已在調整佈局、推進洗衣房建設,也會進一步優化機器人送餐服務,讓配送流程更加便捷高效。另外,客房部備有熨燙機可供免費借用,如需使用歡迎隨時聯繫前台“房間電話總機按鈕”,相信下次您來一定能感受到升級後的貼心體驗!| 星享・天沐酒店