Building 3, No. 868 GangAo Avenue, Hengqin, Guangdong, China, Xiangzhou District, Zhuhai, Guangdong, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang SUMJOY HENGQIN TIANMU HOTEL
9.6/10
Istimewa
520 ulasan
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Ulasan terverifikasi
Lokasi9.6
Fasilitas9.5
Layanan9.5
Kebersihan9.6
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Semua ulasan(520)
Ulasan positif(512)
Ulasan dengan foto/video(147)
Lingkungan mewah(80)
Lokasi nyaman & tenteram(71)
Resepsionis sangat ramah(51)
Makanan enak(20)
Cocok untuk anak(19)
Mudah untuk memanggil taksi(11)
Sirkulasi udara sangat baik(6)
Restoran luar biasa(5)
Buruk(8)
Carmen&Family
Suite Elegan (Pemandangan Kota)
Check-in Feb 2024
Keluarga
10 ulasan
9.0/10
Sangat Baik
Diposting pada 31 Mar 2024
We checked in late and was automatically upgraded which was a surprise. The lobby was elegant. The room was spacious and clean. Basic amenities were provided. The window was left open, but unnoticed, so we had mosquitoes buzzing around throughout the night. I only found out at 5am and could finally get a few good hours of rest after closing the window. Breakfast was adequate, with ample tables when we went down at 9am. Generally, it was a pleasant stay.
Terjemahkan
Tanggapan dari Properti: Dear star guests, please accept the sincere greetings from Hengqin Tianmu Hotel! Thank you for your feedback on your stay, we are glad to know that you enjoyed your stay and our team members are committed to providing a flawless stay for all our guests, as always. I'm sorry for the trouble caused to you this time due to the problem of mosquitoes. We hope you will enjoy a high quality and excellent service experience during your stay. We are honored to have you as our guest. We look forward to welcoming you to Hengqin Tianmu Hotel again. I wish you good health and a happy life! ~|Hengqin Tianmu Hotel
Tamu
Executive Queen Room
Check-in Okt 2024
Traveler bisnis
1 ulasan
4.5/10
Diposting pada 16 Nov 2024
Never again
Terjemahkan
Tanggapan dari Properti: 尊敬的貴賓朋友,您好!非常感謝您選擇入住星享·橫琴天沐酒店並與我們分享您的住店感受。對於您的體驗不佳,我們感到非常抱歉,請您接受我們誠摯的歉意。如您住店期間遇到任何疑難問題,酒店24小時值班經理都希望為您經歷的不便提供幫助或接收意見,我們十分希望能聆聽您更多更詳盡的建議。我們全體員工將不懈努力做好每一處細節,一切為遠道而來的賓客提供舒心的環境及周到的服務。我們期望,在不久的將來再次歡迎閣下蒞臨星享·橫琴天沐酒店,請您見證我們的進步與成長,祝您生活愉快!
Tanggapan dari Properti: 尊敬的星享貴賓,您用鏡頭般的視角記錄下行政房的每一寸驚喜--從華為大屏到窗外浴景,從舒適床品到便捷停車,這份細緻讓我們感動!關於您提及的細節:床頭抽屜--已補入洗衣袋+睡眠耳塞(歡迎帶走留念),早餐主廚現推出 「隱藏菜單」--愛吃的儘管開口,有食材即刻為您定製,健身房雖暫缺,天沐酒店旁《橫琴生態澤園》晨跑路線或許更值體驗!按1400元享此般禮遇,您的一句“很可以”勝過千言。期待您下一次的到來,祝您生活愉快~|星享·天沐酒店
Tanggapan dari Properti: 尊敬的星享貴賓,非常感謝您細緻的反饋。深夜10分鐘車程能換來安靜空間、潔凈大房和舒適床品,我們倍感榮幸。特別緻歉枕頭未能完美承託您與伴侶的頸部——我們已備好記憶枕(慢回彈釋壓)與蕎麥枕(硬質支撐)供您下次挑選!您的一句建議讓我們發現:貼心服務正是藏在“枕邊細節”裏。天沐酒店永遠為您亮着夜燈,下次演唱會散場時,專屬睡眠方案靜候您的歸來。很榮幸演唱會之夜能為您提供舒心休憩歡迎再聚~|星享·天沐酒店
因為去太早了遇上前一天團隊住滿還沒退房
沒有可以馬上住的房間
要到3點才能check in
除了這個不是特別滿意之外 其他還不錯
無論是房間還是基礎設施都可以
附近很安靜,空氣很好,散步也很方便
Terjemahkan
Tanggapan dari Properti: 尊敬的星享貴賓,感謝您的包容與理解!團隊滿房時未能協調出提前入住的房間,我們深感歉意。團隊已優化高峯期房態管理流程,很高興您仍肯定環境和基礎設施。為彌補這份等待,已為您開通「綠色特權」——未來入住時提前聯繫我們(備註本訂單號),房態允許下將優先安排至12:00入住。下次來訪定讓您從早舒心到晚~|星享·天沐酒店