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Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.6
Kebersihan4.7
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Tamu
Superior Lake View Twin Room With Soaking Tub
Menginap di Sep 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 21 Sep 2024
The hotel is gorgeous, amazing views of the lake. Facilities on site are top notch and staff are respectful and helpful. Davis who helps us with this trip went above and beyond to make our stay amazing. I can’t help but recommend this hotel again and again!!
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Zhaoqing Downtown, we look forward to your visit again!
Lez Lee
Deluxe Lake View King Room With Soaking Tub
Menginap di Sep 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 15 Sep 2024
First impressions are very important and can determine a guest's experience.
The friendly and helpful front desk personel (Echo Huang & Mr Wong) were attentive and ethusiatically answered our various queries. As we found out later, even the housekeeping staff were warm and friendly, accomodating our requests.
The service attitude immediately made a very good start to our stay.
Room was comfortable and luxurious as befitting a 5+ star hotel. Sound proofing was top notch. The room we stayed in has a balcony and outdoor onsen which gave an excellent view of the tranquil lake beyond. A fine mesh prevents any bugs from entering even the balcony.
The view is akin to having the landscapes depicted in chinese paintings come to life!
Will definitely stay here again.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior location and natural ecological environment is one of the preferred destinations for our guests' business trips and travelling holidays. We are very happy to learn that you praise Echo Huang & Mr Wong's service, and have a comfortable stay experience, to provide you with quality service and comfortable environment is our philosophy, your support is our driving force to move forward. We sincerely look forward to seeing you again and wish you a happy life!
Tarasha
Garden View Apartment King Room
Menginap di Jul 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 28 Jul 2024
Hidden gem in Zhaoqing! A big shout out, and thanks to Emma, who upgraded us as it was my husband's birthday and the service provided was just up to the mark. She got the room decorated and also sent a small cake, how nice of her 😍 Loved the ambience, surrounding, services provided at the hotel. They had so nice water park, indoor pool, go karting. Also, there's boating, cycling, and jogging track in the surroundings. A perfect resort for family. I will surely come again with family and friends.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior location and natural ecological environment is one of the preferred destinations for our guests' business trips and travelling holidays. We are very happy to learn that you praise Emma's service, and have a comfortable stay experience, to provide you with quality service and comfortable environment is our philosophy, your support is our driving force to move forward. We sincerely look forward to seeing you again and wish you a happy life!
KYin_cheung
Superior Garden-view Twin Room
Menginap di Mei 2024
Keluarga
13 ulasan
5.0/5
Fantastis
Diposting pada 15 Mei 2024
The hotel location is very good. Major spots are within walking distance. Can see the beautiful sunset! The service is good too, in particular Lisa Li was very helpful and responsive. Many thanks to her.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Zhaoqing Downtown, we look forward to your visit again!
Tamu
Garden View Apartment King Room
Menginap di Agt 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 19 Agt 2024
The location is very convenient and the room is large and clean. Robots services also convenient. The Thai SPA is very nice despite being a bit pricey. The only thing that is unsatisfactory is when I asked for a late check out, I was asked the reason why I wanted a late check out... I don't think this question is necessary, but I did get the late check out in the end.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, We are pleased to know that you had a pleasant stay at the hotel. We will feedback the problems you mentioned to the relevant departments and rectify them. We look forward to welcoming you back in the near future. We wish you a happy life!
Tamu
Superior Apartment - Lake-View (Double bed) (Soaking tub)
Menginap di Des 2023
Keluarga
4 ulasan
4.7/5
Menakjubkan
Diposting pada 25 Des 2023
Very good and highly recommended!
We came for a family Xmas trip and all enjoyed it! Will definitely come back again.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Edmond Wong Dynasty
Superior Garden-view Twin Room
Menginap di Mar 2024
Bepergian dengan teman
20 ulasan
4.2/5
Luar Biasa
Diposting pada 3 Mar 2024
Very good.location.and.service, price.is.fair.enough
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Tamu
Superior Lake View Twin Room With Soaking Tub
Menginap di Apr 2024
Pasangan
4 ulasan
4.2/5
Luar Biasa
Diposting pada 20 Mei 2024
Excellent location. Good facilities and service. Well connected for going to different parts of the city.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior geographic location and natural ecological environment is one of the preferred destinations for guests travelling on business and holiday. We are very happy to know that you have a comfortable stay experience, your support is our driving force to move forward. We sincerely look forward to your visit again, and wish you a happy life~~!
DianeLiu
Garden View Apartment King Room
Menginap di Mar 2024
Keluarga
3 ulasan
5.0/5
Fantastis
Diposting pada 10 Apr 2024
Everything is nice. The only thing that can be improved is breakfast. It seems the hotel is taking more than what they can handle sometimes, especially during public holidays.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. The suggestions you mentioned, we will feedback to the relevant departments, and be rectified. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Jacksjollies
Superior Garden-view Twin Room
Menginap di Mei 2024
Pasangan
38 ulasan
5.0/5
Fantastis
Diposting pada 19 Mei 2024
Great hotel next to the lake 😍 manager Victoria is lovely and helpful too ❤️
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior location and natural ecological environment is one of the preferred destinations for our guests' business trips and travelling holidays. We are very happy to learn that you praise Victoria's service, and have a comfortable stay experience, to provide you with quality service and comfortable environment is our philosophy, your support is our driving force to move forward. We sincerely look forward to seeing you again and wish you a happy life!
Tamu
Superior Garden-view Twin Room
Menginap di Feb 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 29 Feb 2024
Superb experience, good food, supreme location for sightseeing and strolling and dreamed water spa. We shall come again.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Tamu
Superior Garden-view Twin Room
Menginap di Sep 2023
Bisnis
2 ulasan
5.0/5
Fantastis
Diposting pada 19 Sep 2023
Very good experience!! The view was great. Breakfast amazing
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your kind words and love for the Wyndham Grand Hotel Zhaoqing Downtown! We are very glad that you praise the hotel staff and service. When you go out, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey as good as possible. We look forward to staying at the Wyndham Grand Zhaoqing Downtown again!
Tamu
Kamar Keluarga - Pemandangan Danau (Bathtub Rendam)
Menginap di Mei 2024
Bepergian dengan teman
5 ulasan
4.0/5
Luar Biasa
Diposting pada 24 Mei 2024
good facilities, swimming pool is huge, location is convenient
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Zhaoqing Downtown, we look forward to your visit again!
Debbie
Superior Lake View Twin Room With Soaking Tub
Menginap di Jun 2023
Sendiri
2 ulasan
4.7/5
Menakjubkan
Diposting pada 1 Jul 2023
The size of the building of this hotel is impressive , the lobby design was extremely impressed . The size of my bedroom was great ! The check in was a disaster Food was a joke ! Starting From breakfast , it was disorganized, no system at all , food was nothing to write home about ! Then my lunch , the wanton noodle was such a joke that even the senior staff of the lobby restaurant was agreed with me that the wanton noodle “just the look “was not right . She ended up gave me a box of the famous Zhaoqing sticky rice as present ! The biggest disaster was the Thai fried rice on the 7th floor the Thai restaurant !! I have no idea why such a beautifully situated 5 stars hotel has got such terrible food outlets and no expert chefs !! All these food problem was on 29th breakfast , lunch and dinner . My room was 6332 , unfortunately one morning at 7.35 on 29th June I was woken up by the workers on the 7th floor due to renovation. I cannot put all the details of my experiences from check in till the end of my evening meals on 28th and 29th June . I love the view of the hotel so much that I stayed extra evening booking through the hotel web site for 29th June
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Wyndham Hotel, Seven Star Rock, Zhaoqing City. Firstly, we deeply apologize for not providing you with a satisfactory check-in experience. We attach great importance to the issue you mentioned. In response to the feedback issues you raised during your stay, we will review our shortcomings and actively correct them. We hope you can accept our sincerest apologies. At the same time, we have ordered relevant departments to rectify and strengthen targeted training for service personnel. We have also emphasized the importance of paying attention to service details and improving the overall service level for employees. Thank you again for your message. We sincerely hope that you can come again, see us better, and give us the opportunity to provide you with a better service experience. Wishing you a happy life!
TJIANG
Superior Garden-view Twin Room
Menginap di Sep 2023
Pasangan
29 ulasan
5.0/5
Fantastis
Diposting pada 11 Nov 2023
The largest and most luxurious hotel in the city of Zhaoqing has very satisfying sulfur water soaking facilities
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your kind words and love for the Wyndham Grand Zhaoqing Downtown! When you go out, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey as good as possible. We look forward to staying at the Wyndham Grand Zhaoqing Qixingyan Hotel again!