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Ulasan terverifikasi
Lokasi4.6
Fasilitas4.6
Layanan4.7
Kebersihan4.7
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Pengguna Anonim
Business Suite
Menginap di Agt 2024
Bepergian dengan teman
11 ulasan
3.7/5
Diposting pada 6 Agt 2024
Location is great, with a lot of restaurants around and only a few stations away from large shopping malls like coco park. Takeaway can be brought to your room by a robot which is cute. But got woken up a few time at night by kids who kicked on the bedroom walls next door. Also, all business suites are located at the end of the corridor (尾房)so if you are concerned, choose other room types.
Terjemahkan
Tanggapan dari Properti: 尊敬的客官,感謝您選擇入住我們的酒店並抽出寶貴的時間給予了低分評價。我們深感遺憾,您的體驗未達到您的期望,為此我們深感抱歉。
xinnyunn
Double Room A
Menginap di Jun 2024
Sendiri
1 ulasan
4.5/5
Sangat Baik
Diposting pada 2 Jul 2024
Overall was a rather pleasant stay. Hotel was clean, toilet has wet and dry separation (plus for those who are particular with this like me), and a mini gym with free laundry service as well (big plus!). Only gripe was that the male counter staff during my check in seemed to be rather unhappy with my request despite me being polite about it (I asked if I could check in early, and subsequently asked if they could store my box at the counter till check out as its rather heavy). Another thing was that when I went to my room the door was left open, not too sure if its because I did an early check in.. but if so then i wonder what happens should there be something missing in the room.. other than that was a pleasant stay, 10-15min walk from exits of two different stations, theres a few convenience stores nearby too.
Terjemahkan
Tanggapan dari Properti: Thank you for pointing out the shortcomings of our hotel service. We attach great importance to your feedback and will communicate with relevant departments to improve the situation you mentioned. We sincerely appreciate your comments about our services and facilities.
Ntshangelia
Superior Double Room
Menginap di Okt 2024
Bisnis
13 ulasan
4.5/5
Sangat Baik
Diposting pada 24 Nov 2024
The corridor and room was a little bit smelly from the carpets. Smells like an old carpet. But the AC and bed was perfect. Maybe the hotel management can consider about the carpet problem
Terjemahkan
Tanggapan dari Properti: 非常抱歉您在我們酒店度過的體驗並不愉快。您的反饋對我們非常重要,我們真誠地感謝您抽出寶貴的時間提供您的反饋。我們明白您的期望是找到一個乾淨、舒適且設施齊全的住宿環境,我們深感遺憾未能達到您的期待。請相信我們會認真對待您的每一條建議,希望能夠為您提供更好的服務。
Charles
Guestroom (2 beds)
Menginap di Sep 2024
Bisnis
64 ulasan
3.5/5
Diposting pada 15 Sep 2024
4th time to go to this chain in different cities, 4th bad experience
Only one staff for check in with a long queue
Poor management of the queue (not first arrived first served)
Very bad windows sound proofing with noise from the street
Lot of hair in the shower not cleaned
Terjemahkan
Tanggapan dari Properti: 感謝您指出我們酒店的服務不足之處。我們非常重視您的反饋,並會針對您提到的問題,與相關部門進行溝通並進行改善。我們真誠地感謝您對我們的服務和設施提出寶貴意見。
Nohmaan
Double Room A
Menginap di Jun 2024
Bisnis
7 ulasan
5.0/5
Fantastis
Diposting pada 30 Jun 2024
Located close to SEG PLAZA. Friendly staff, clean room and bathroom
Terjemahkan
Tanggapan dari Properti: Satisfaction is just the beginning, surprise and moving is the goal of Xiao Ji, thank you for your company all the way.
Tamu
Guestroom (2 beds)
Menginap di Okt 2023
Bisnis
4 ulasan
5.0/5
Fantastis
Diposting pada 9 Okt 2023
goooood
Terjemahkan
Tanggapan dari Properti: 你就是我心中的棉花糖,甜蜜的夢鄉~親愛的客官,能讓您為小季作出醬紫的評價,小季真是開森的不得了呢~等您下次再來,小季還在這兒等着您哦!
Lamine
Double Room A
Menginap di Des 2021
Pasangan
1 ulasan
3.0/5
Diposting pada 12 Des 2021
It was ok
Terjemahkan
Tanggapan dari Properti: 美,在體驗中感受,在接觸中昇華,您覺得好,才是真正的好
Tanggapan dari Properti: 非常抱歉您在我們酒店度過的體驗並不愉快。您的反饋對我們非常重要,我們真誠地感謝您抽出寶貴的時間提供您的反饋。我們明白您的期望是找到一個乾淨、舒適且設施齊全的住宿環境,我們深感遺憾未能達到您的期待。請相信我們會認真對待您的每一條建議,希望能夠為您提供更好的服務。
Tanggapan dari Properti: 非常抱歉您在我們酒店度過的體驗並不愉快。您的反饋對我們非常重要,我們真誠地感謝您抽出寶貴的時間提供您的反饋。我們明白您的期望是找到一個乾淨、舒適且設施齊全的住宿環境,我們深感遺憾未能達到您的期待。請相信我們會認真對待您的每一條建議,希望能夠為您提供更好的服務。
Tanggapan dari Properti: 最暖人心扉的是清晨的第一縷陽光,最清澈潔凈的是黎明的第一汪泉水,最純潔動人的是晨曦裏的第一眼世界,有時候暖心就是這麼簡單。由於酒店是3.5版本酒店房間配置無冰箱,您入住期間如有儲存需要可聯繫前台其它地方可幫您冷藏,再次感謝您的好評給小季帶來了莫大的幸福~期待與您再次相遇