Zhangye Shangjing Holiday Hotel

The room was spacious and clean. The staff were very kind, polite and super helpful. We enjoyed our two nights stay here.

On baidu map, it says that from Zhangye railway station to the hotel is about 3 km but when actually navigating my way over while carrying a luggage, it was so much further than I'd expect because Zhnagye's road and traffic are quite chaotic. Many traffic lights aren't even in operation and there are quite a few (3 I think) t+junctions that pedestrian have to cross via the underpass. The cars doesn't quite obey the traffic lights, so be careful and cautious. For the hotel itself, it's definitely one of my favorite overall, out of my 3 hotel stays during my trip. According to the receptionist I was offered a room upgrade, so thank you! There were also lots of free treats evertime I cleared it, so thank you again! Love especially the red dates yogurt, it's definitely a must try (although they were 2-3days after expiry). I even went out to the grocery to get more! Regarding the amenities, the air conditioner works but can't be controlled. Tried setting temp to 5 degree Celsius (lowest settings) and 30 degree celcius (highest setting), both doesn't work. It seems like it is fixed to room temp +/- a few degrees based on the temp outdoor. One of the day I had sunburn and wanted to cool off but due to how the temp was determined, I have no choice but to sweat it out. Other than that, the tap water here had very visible residue that you can tell that it isn't clear, so I really recommend not using it for drinking water boiled or not. Aon my last day, I wanted to try the bathtub but when I turned on the tap, I had a shock. The water that came out was brown, so I cancelled my initial plan of using it for relaxation 😕. There is also a humidifier provided and I am super grateful for that, however the water ran out on the 2nd day and I can't seem to fill it up correctly. The toilet bowl is also a smart toilet bowl, but I didn't realized it after closer inspection while trying to find how to flush. Lastly, I was so looking forward to the stars celling but it's kinda sad that you can't turn it on on its own without having the other lights turned on as well. Which honestly defeats the purpose of having a star gazing celling.

The hotel room is very clean and spacious, located few minutes away from the gaotei station. Staff are attentive and friendly. They prepared lots of snacks in the room for us to enjoy. The stay was undoubtedly pleasant, highly recommended.

房間不錯，乾淨大氣。 智能馬桶聲音略大，睡覺時有人上廁所，絕對能被吵醒。但是整體環境不錯，睡得也舒服，相比之下，可以忍耐馬桶的噪音。 性比價太高了，確實是準5星水平。 早餐種類略少，但是能吃飽。 會推薦給朋友。 另外，平山湖大峽谷值得去。

設施：新酒店，設施齊全且時尚。 衞生：比較乾淨，洗澡水很熱，很解乏。 環境：離市中心較遠，酒店沒有午、晚餐供應，衹能去近一公里處的河西大學附近吃小吃。 服務：前台給我們免費升級了房間，房間面積很大。贈送了足浴泡腳桶，但沒有預訂時説的歡迎水果，服務員們很忙碌，也沒好意思打擾她們補送。免費洗衣服務很贊，一個小時即可送回房間。

酒店是新裝修的，中式風格，設施很新很乾凈，房間面積很大，我們訂的是一個家庭房，還有客廳。晚上還是很安靜的，早餐也挺豐盛，該有的都有。另外酒店贈送2份歡迎零食、1份歡迎水果，贈送了泡腳桶，我們三個人就送了三個，還幫我們準備了熱水，從七彩丹霞下來正好累了，泡個腳很舒服。早餐預訂的時候是2份，辦理入住的時候直接給我們送了3份，非常貼心！

謝謝前台免費幫我們升級了套房 誰敢信285的價格住到了全屋智能的套房 太安逸了 卧室還有星空頂 ！ 浴袍也是配備的 甚至連拖鞋看上去都是很有品質的 真的很不錯 推薦！ 有歡迎水果 還幫忙洗了衣服 服務很不錯。

什麼都好，還有小度呢哈哈，就是隔音相當差，第一晚，不知道是哪個房間還是哪層樓，居然讓我感覺如身在KTV一樣，一直持續到了後半夜一點，不過衝著環境下次有機會來還會訂這裏

很少點評，這次實在是無法忍受，不吐不快了。自駕青甘環線，看點評分還挺高，就定了這家酒店。誰知道這就是修行的開始，就靠一個忍字！先説酒店的位置，沒有明確導視牌，廢了半天勁才找到。辦入住，前台就一個人，一位方臉女士，服務根本沒看到，全程鐵青着臉，跟我欠了她一百萬似的，語氣生硬，不問不答，算了，忍了，沒準人家心情不好。到房間，地毯上至少有五個煙頭燙的洞，地毯污漬很明顯。掀開床單，還有個墨點，很膈應。其餘還可以，房間很大，這點可以肯定。開空調，根本沒有涼風。打電話問前台，告知因為西北晝夜温差大，為了賓客的健康，沒有開空調，衹是自然風。當天張掖31度，外面刮沙塵還不能開窗户，那個屋子跟蒸籠一樣。賓客是**嗎？不知道自己開關空調？這是我見過最幼稚可笑的藉口。最後協商，給送來了一個空調扇，算了，忍了。攜程定的，給送個洗腳桶，可以泡腳，七點送來，然後到退房都沒有人管，怎麼，給送了一個人工空氣加濕器嗎？晚上打電話要一雙拖鞋，送了半個小時，還是第二次打電話催才送來，這種服務，還自詡四鑽？普通快捷酒店也不至於這樣。第二天早上七點多，裝修聲叫醒服務開啟，非常有效，立馬起床........去吃早點，東西多少先不提，酒店居然可以容有人在餐廳吸煙，這個真的很無語。本來要住三天的，算了，忍不了了，換一家吧。退房的時候，有一個領導模樣的人在前台，問入住體驗，這是我進酒店看到的第一個笑臉。我説別的還行，就是沒空調，她居然舔着臉跟我説有！那昨天的那個解釋又是什麼？不爭了，沒意義，退房。心裏不爽，給攜程打電話投訴，攜程協商結果，還是酒店不承認沒空調，也不承認裝修！真是醜惡嘴臉，第一次見這種酒店。好在攜程還是值得信賴，給了折扣券，算是彌補了不爽的心情，所以，這個評價要發，第一是揭露酒店的醜惡嘴臉。第二是給攜程一個肯定，好的平台值得我用下去，不好的酒店乘早別再嚯嚯人！