Huatian Hotel

Ulasan Huatian Hotel

Huatian Hotel

Intersection of Yingbin Road and Dayong Road, Yongding District, Zhangjiajie, Hunan, 427000, ChinaLihat Detail Hotel
Huatian Hotel
Huatian HotelHuatian HotelHuatian Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Baik
2531 ulasan
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.6
Kebersihan4.6
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Resepsionis sangat ramah(165)
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Buruk(98)
Lili_007
Superior Panoramic Twin Room
Menginap di Mei 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 23 Jun 2024
Hotel yang bagus!!! Semua stafnya SANGAT baik!!! Lokasinya bagus!!dekat dengan kereta gantung gunung Tiemen
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Pujian dan afirmasi Anda sangat kami hargai! Setiap anggota tim kami akan sangat bangga dengan pengakuan Anda. Mengenai lokasi yang strategis, sangat menyenangkan menikmati kemudahan akses ke kereta gantung Iron Gate Mountain dari hotel Anda. Jika Anda datang lagi di masa mendatang, kami berharap dapat terus memberikan layanan yang melampaui ekspektasi. Jika ada yang perlu ditingkatkan atau ada saran, jangan ragu untuk memberi tahu, pendapat Anda akan menjadi pendorong kemajuan berkelanjutan kami. Terima kasih sekali lagi atas kunjungan dan komentar baik Anda, kami nantikan kunjungan Anda berikutnya!
Shams
Superior Panoramic Twin Room
Menginap di Apr 2024
Pasangan
4 ulasan
4.0/5
Luar Biasa
Diposting pada 6 Mei 2024
Penginapan yang bagus. Terletak di jantung Pusat Kota Zhangjiajie. Dekat dengan stasiun kereta gantung Gunung Tianmen.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Para tamu yang terhormat, Terima kasih atas kunjungan Anda di hotel Zhangjiajie Hua Tian. Hotel kami terletak di pusat kota Zhangjiajie, hanya 5 menit dari stasiun kereta api, dan 10 menit dari Bandara Hehua Zhangjiajie. Hanya butuh waktu 11 menit untuk sampai ke stasiun kereta gantung Gunung Tianmen. Terima kasih telah memberitahukan kekurangan kami. Kami akan berusaha memperbaiki kekurangan hotel ini. Merupakan suatu kehormatan bagi kami Anda menginap di hotel kami, dan kami berharap Anda semua memiliki masa-masa yang paling menyenangkan dan tak terlupakan.
JitSeng
Superior Panoramic Double Room
Menginap di Mar 2024
Bepergian dengan teman
8 ulasan
5.0/5
Fantastis
Diposting pada 12 Apr 2024
Harganya terjangkau, lokasinya bagus karena bisa ditempuh dengan berjalan kaki ke TianMenShan. Layanannya luar biasa.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Para tamu yang terhormat, Terima kasih atas penginapan Anda di hotel Zhangjiajie Hua Tian. Hotel kami terletak di pusat Zhangjiajie, hanya 5 menit dari stasiun kereta api, dan 10 menit dari Bandara Hehua Zhangjiajie. Hanya butuh 11 menit untuk sampai ke stasiun kereta gantung Gunung Tianmen. Merupakan suatu kehormatan bagi kami Anda menginap di hotel kami, dan kami berharap Anda semua memiliki saat-saat yang paling menyenangkan dan tak terlupakan.
Rainyeenglo
Family Suite
Menginap di Agt 2024
Keluarga
3 ulasan
4.5/5
Sangat Baik
Diposting pada 27 Sep 2024
Lokasi hotelnya bagus. Dekat dengan terminal kereta gantung Tian Mun Shan dan restoran lainnya. Prasmanan sarapannya standar. Fasilitasnya agak kuno dan perawatan kamarnya tidak sesuai standar hotel bintang 5. Namun, hotel ini adalah satu-satunya hotel bintang 5 yang dekat dengan terminal kereta gantung Tian Mun Shan.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat: Halo! Terima kasih atas kunjungan Anda dan komentar Anda yang berharga. Kami sangat menyesal karena kami tidak dapat memberikan Anda pengalaman menginap yang sempurna. Sudah hampir 10 tahun sejak hotel ini dibuka. Baptisan waktu telah menunjukkan jejak waktu. Kini hotel berencana untuk merenovasi dan meningkatkan kamar di setiap lantai . Tentu saja, jika Anda memiliki pertanyaan selama Anda menginap, Anda dapat menghubungi asisten manajer lobi kami. Kami akan melayani Anda dengan sepenuh hati dan melakukan yang terbaik untuk menyelesaikan masalah Anda. Kami menantikan perubahan kami saat Anda menginap berikutnya. Sekali lagi terima kasih atas toleransi dan dukungan Anda terhadap hotel, dan kami menantikan perhatian Anda yang berkelanjutan terhadap Huatian. Semoga Anda hidup bahagia!
Pengguna Anonim
Superior Panoramic Double Room
Menginap di Okt 2024
Bepergian dengan teman
40 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Nov 2024
Good hotel for many details just breakfast is weak, thanks for reception stuff and cooperation
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you very much for your praise and valuable suggestions. I apologize for the unsatisfactory impression on the quality of the breakfast. We are always committed to providing high-quality service and products, and the quality of breakfast obviously doesn't meet our standards. Please rest assured that your feedback has been immediately communicated to relevant departments, and measures have been taken to optimize the breakfast menu and quality to ensure that it can meet the expectations of our guests in the future. Thank you again for your good comments and criticisms, which are the driving force for our continuous improvement. Looking forward to serving you better again in the near future.
Skeeter
Superior Panoramic Double Room
Menginap di Sep 2024
Pasangan
21 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Des 2024
It was a nice stay here! Very close (walking distance) to the cable way up to the Tianmen mountain. And the river in front of the hotel. The room was big. No noise during sleep. Breakfast was nice, not busy and on high floor with view. Service was good with some small fruits and deserts with kind messages. Good hotel for visiting the mountain.
Terjemahkan
6/8
Tanggapan dari Properti: Thank you so much for your positive feedback, glad your experience at the hotel was so enjoyable! We are very proud to provide you with a comfortable accommodation, especially a convenient location when you travel to the famous Tianmen Mountain Cable Car, a special breakfast space with magnificent views, and a peaceful room corner where you can enjoy a quality sleep experience. For our service team, their dedication and enthusiasm have been recognized by you, and we are honored. Regarding the sharing of small fruits, desserts and environmental information, we have paid attention to collecting and providing internal feedback on your suggestions, raising concerns and improvements to the team, and further improving this service link. Hopefully, the next time you visit again, we can bring you an even more outstanding stay experience. Thank you again for your support and hot comments, and look forward to your next visit.
Richco
Superior Panoramic Twin Room
Menginap di Nov 2024
Keluarga
10 ulasan
4.0/5
Luar Biasa
Diposting pada 3 Jan 2025
Great location for the cable car to Tianmen, its just 10 minutes walk walk out of the hotel, turn left follow the road to the main road and it right in front of you across the road.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your feedback, and we are happy to know that the location of the hotel makes it easy and convenient for you to enjoy the great experience of riding the cable car to Tianmen. To further enhance your comfort and convenience, we will continue to optimize road guidance and external traffic instructions to ensure that the route from the hotel to the cable car station is more distinct and easy to remember. We promise to make every trip easy and smooth by adding signs and providing clear map guidance. Looking forward to providing you with better service again and making your travel experience more perfect. Thank you again for your valuable comments, your satisfaction is our unremitting pursuit.
mrdaniyyel
Smart Cinema Double Bed Room With VIP Video Casting
Menginap di Nov 2024
Bepergian dengan teman
11 ulasan
3.5/5
Diposting pada 27 Des 2024
They lost our booking but was able to upgrade us to a bigger room. The location is next to the Tianmen Mountain cable car gate. The lobby smelt like cigarettes but the room we were in thankfully didn’t. Breakfast was decent with a few local delicacies. The bathroom was a bit dark and need some cleaning.
Terjemahkan
Tanggapan dari Properti: Dear guest, We are deeply sorry for the inconvenience and regarding our mistake in losing our reservation, we have immediately reviewed and updated the reservation system to ensure that such situations do not happen again. We will convey the experience of upgrading our rooms to our staff. Thank you for giving us this opportunity to upgrade our services. Regarding the smell of cigarettes in the lobby, we sincerely apologize for this, and will strengthen ventilation and cleaning to optimize guests' stay experience. We are very pleased with your appreciation for breakfast. We specially select local cuisine, and then we will continue to innovate and provide more flavor options. In the bathroom you mentioned, we know the importance of comfort. We will strengthen daily maintenance, improve cleaning standards, and inspect and update lighting equipment. Thank you again for your valuable comments. We will continue to improve and look forward to the opportunity to present you with a better experience. Welcome to visit again in the near future, looking forward to your visit again and letting you experience the improved service. Wish you a happy life!
Khishignemekh
Family Suite
Menginap di Nov 2024
Keluarga
7 ulasan
3.2/5
Diposting pada 23 Des 2024
Rooms were very cold in December, not recommendable to families. Staff not speaking English!
Terjemahkan
Tanggapan dari Properti: We deeply apologize for not meeting your expectations during your stay in December, especially for the inconveniences in room temperature and language communication. We highly value your feedback. Currently, the air-conditioning in our hotel is available all day long, and our power engineering staff checks the room temperature daily to ensure your comfort. At the same time, we are training our staff to provide multilingual services and especially to enhance their English proficiency, aiming to create a seamless communication environment for our international guests. Once again, we sincerely apologize for the inconvenience. We pledge to make every effort to improve and look forward to the opportunity to offer you a more satisfactory service experience.
VANYA
Executive Panoramic Queen Room
Menginap di Agt 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 11 Okt 2024
The hotel is conveniently situated walking distance from the cable car, close to the railway station and the airport. The room was comfortable and clean. The breakfast was nourishing and essential to the good start of our long mountain trips. We especially enjoyed the café near the front desk. While staying there, I recommend you to visit the 72 wonders house in Zhangjiajie - a folk type food and crafts place. We went on a Sunday, there was like a closing party and we had the best of times. 
Terjemahkan
Tanggapan dari Properti: Thank you very much for your warm comments and recommendations. Your satisfaction makes us honored. For Seventy-Two Wonders of Zhangjiajie, we are happy to provide more information or help plan your next visit. If you have any needs for travel or accommodation, whether it is additional guided tour service or spa experience, we look forward to your visit again. We are always committed to enhancing our service so that every guest can enjoy a memorable journey. Thank you again for your feedback, look forward to your next visit, and wish you all the beauty and pleasure in the future!
Wilson Marcus
Smart Cinema Double Bed Room With VIP Video Casting
Menginap di Agt 2024
Bepergian dengan teman
10 ulasan
5.0/5
Fantastis
Diposting pada 13 Sep 2024
Good Location near the railway station, Tianmen Mountain and 72 storey strange building. Rooms are spacious and excellent service is provided by the front desk. Irratied by the guy at the lobby who kept asking us do we wants to go to KTV Ladies were available... 😒 other than that this hotel is a excellent selection.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your valuable evaluation and patience. We are honored to see your recognition of our location and room and front desk service. I am deeply sorry for the inconvenience you mentioned, especially the discomfort of the staff promoting KTV service. In the future, we will strengthen training for relevant staff, clarify service boundaries, and ensure that every guest can enjoy a private and comfortable experience. look forward to the next service to better meet your expectations.
CheeKhan
Superior Panoramic Double Room
Menginap di Sep 2024
Pasangan
5 ulasan
4.5/5
Sangat Baik
Diposting pada 10 Nov 2024
Big and clean room. Hotel is very narrow to cable station to TianManShan.
Terjemahkan
Tanggapan dari Properti: Thank you for your review, I'm glad you were satisfied with the size and cleanliness of our room. We are always committed to providing comfortable, clean accommodation. As for the geographical location of the hotel and cable car station you mentioned, it is really our negligence. We are actively planning to add signs and enhance pick-up services, so that guests who come to experience the beautiful scenery of Tianman Mountain can arrive more conveniently. We promise to continuously optimize and improve to provide every guest with a more perfect travel experience. Thank you again for your feedback, your satisfaction is always our pursuit.
Lea Ben Zvi
Superior Panoramic Double Room
Menginap di Mar 2024
Pasangan
2 ulasan
4.0/5
Luar Biasa
Diposting pada 28 Apr 2024
The hotel is in an excellent location, very close to Tinamen Mountain cable car (10 minute walk), and close to many restaurants. We got a room upgrade to a very big, comfortable and clean room. The breakfast is excellent, delicious traditional chinese cuisine. The hotel haas a travel agency (where we booked tickets to the national park saving us the lines), money exchange service and several grocery stores. Overall everything was good except for a very unpleasant interaction with the staff. We had an early train in the morning and we asked at the front desk to help us book a taxi in advance. The entire staff, none of them speaks english obviously, 5 people started to make fun of us in chinese for several minutes, eventually telling us to to catch a taxi on the road at 5 in the morning. What is so funny about asking the hotel staff to call a taxi? It was very humiliating, this hotel clearly does not care for its foreign guests. I've stayed in several hotels in China, never have I experienced anything similar. Additionaly, since we checked out before breakfast the hotel refused to provide us with any appropriate compensation, offering us a bottle of water and a piece of bread. Cannot recommend this hotel.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for staying at Zhangjiajie Huatian Hotel. I apologize for the hotel staff's inability to speak English. We deeply apologize for any inconvenience caused during your stay. We are glad that you are with us and wish you the most enjoyable and unforgettable time.
Tamu
Superior Panoramic Double Room
Menginap di Des 2024
Pasangan
9 ulasan
5.0/5
Fantastis
Diposting pada 24 Jan 2025
Hotel is good, no smell and clean
Terjemahkan
Tanggapan dari Properti: Thank you so much for your valuable review! It is a pleasure to learn that you are satisfied with our hotel, especially with our standards of hygiene and service. We understand that cleanliness and hygiene are essential to your stay experience. We will continue to adhere to high standards of cleaning procedures to ensure that every corner is clean and tidy, providing you with a more comfortable environment. Your satisfaction is our unremitting pursuit. If there are any areas that need to be improved, feel free to contact us. Thank you again for choosing our hotel and look forward to serving you again next time.
Nai Loo
Superior Panoramic Twin Room
Menginap di Feb 2024
Lainnya
2 ulasan
1.0/5
Diposting pada 28 Mar 2024
Horrible hotel dont stay here. They have no air conditioning in all the rooms. Is so sweating hot inside. I would rate them zero star. I was cheated. Very basic comfort they cannot provide. I dont understand why CTrip strongly recommend this cheating hotel.
Terjemahkan
Tanggapan dari Properti: Dear guests, Thank you for your staying in Zhangjiajie Hua Tian hotel.Because the hotel's air conditioning is single tube and cannot achieve the function of turning on both hot and cold air conditioning simultaneously.We deeply apologize for any inconvenience caused during your stay.It is our pleasure to have you stay us,and we wish you have all most pleasant and unforgetable times.