Zhangjiajie Ruke Hotel

Saya memesan hotel Ruke karena tampak bagus di gambar, tetapi saya harus mengatakan jika saya kembali ke Zhangjiajie, saya 100% akan kembali ke sana. Sejauh ini, ini adalah pengalaman terbaik saya di hotel di negara mana pun. Tingkat layanan, keramahtamahan, dan kebaikan mereka benar-benar di atas rata-rata. Setiap detail dipikirkan dengan saksama untuk memberi Anda pengalaman menginap terbaik. Sarapan yang fantastis, semir sepatu yang sempurna, dan suasana yang luar biasa, saya mendapatkan pengalaman menginap yang luar biasa di sana. Sopir mereka, seorang pria yang sangat ramah dan suka mengobrol, menjemput saya di stasiun dan langsung membuat saya senang dengan sikapnya yang santai. Kemudian setibanya di hotel, saya diberi teh dan biskuit selamat datang sementara mereka melakukan check in untuk saya dan mengurus barang bawaan saya. Kemudian saya ditanya apa yang saya inginkan untuk sarapan dan pada jam berapa sarapan akan disajikan. Tidak ada prasmanan, tetapi ada banyak pilihan hidangan lokal yang dapat dipilih. Dan hal itu terus berlanjut selama saya menginap. Sejauh ini, ini adalah pengalaman terbaik saya dan saya sangat berterima kasih kepada seluruh staf atas cara mereka. Itu membuat saya merasa sangat istimewa. Terima kasih banyak!! Saya bahkan belum menyebutkan kamarnya sendiri, dengan balkon yang sangat bagus dan kontrol suara untuk semua elemen (Anda harus berbicara bahasa Mandarin) dan fakta bahwa hotel ini dapat ditempuh dengan berjalan kaki dari pintu masuk taman Tian Men di pusat kota. Jika Anda akan ke Zhangjiajie, pergilah ke hotel Ruke, Anda tidak akan menyesal!

Very beautiful hotel, hotel staff was so incredibly kind and provided us with care all the way through our trip - offered us to laundry our clothes right after our trip, made a very tasty breakfast and helped us to get all the tickets for the main attractions, told us when and where it’s most convenient to enter the park and which transportation to use! We are very happy with our stay! Thank you so much!

Fantastic hospitality and great service by all staff during our 5D4N stay at Ruke Hotel. They were accommodating to our requests and had free daily laundry and shoe cleaning services. Furthermore, the hotel was beautiful and everything was very clean and well maintained. There are also many good restaurants and marts nearby. We had a very comfortable stay and would definitely recommend people to stay here!

WE absolutely loved this stay! Best hotel we’ve been to in Zhangjiajie. The hotel room is well equipped with top quality items, from the bedsheets and pillows, to the shampoo and body wash. Every hotel staff is on 24/7 standby to go above and beyond for the guests. Dirty clothes can simply be left in the laundry basket and you will see it all washed when you are back. They serve excellent breakfast till 11am. And many more! TL;DR: Excellent hotel. Impeccable service. Can’t recommend this place enough.

- Super clean, no shoes inside the hotel area - short walk to cable car and staff went over and beyond to make us comfortable. Free laundry and press service, complementary dessert and tea, lots of small touches to put customer service first - rooms are well thought out, manual and voice commands controlled

A wonderful hotel, service was impeccable. Staff were very friendly and accommodating. Room was spacious and clean, food was also delicious. Cannot recommend enough!