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Ulasan terverifikasi
Location9.7
Amenities9.4
Service9.7
Cleanliness9.5
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All reviews(770)
Positive reviews(765)
Reviews with photos/video(504)
Loved the view(121)
Tasty food(99)
Offers pick-up/drop-offs(77)
Well designed(68)
Close to scenic area(56)
Great swimming pool(27)
Has an infinity pool(7)
Negative reviews(5)
Guest User
Featured Family Friendly Room - Courtyard-View (Bathtub)
Menginap di Feb 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 16 Mar 2025
Everything was perfect. Reception is always supporting the guest's trip. Chinese homemade style breakfast is so nice. The facility and view are amazing.
Being located in front of the middle gate of the park, easy to access. However, to the east gate, which has a lot of restaurants and markets, is quite far so needs to take a taxi for 20mins.
Tanggapan dari Properti: 非常榮幸獲得您的五星好評,小家將始終如一的保持優質的入住環境、温暖如家的貼心服務。期待您的下次入住,祝您生活愉快!!!
The room is beautiful & exactly as advertised, even more spacious than expected. The host 小刘 is very professional and provided us with excellent customer service. Ride between hotel and train station can be arranged directly with him, and he also helped us customise our itinerary to Zhangjiajie National Park. Breakfast was nice & freshly prepared. Overall it was a wonderful stay. 谢谢小刘的招待 🙏🏼
Tanggapan dari Properti: Dear distinguished guest, hello! Thank you for taking the time to share your good comments about the hotel and housekeeper Xiao Liu with us. Zhangjiajie Xudu Resort Hotel invites you to join us on a journey of nourishing the lungs and rejuvenating your vitality. We are committed to interpreting the essence of authenticity, providing guests with unparalleled quality services with sincere hospitality, and creating a unique travel experience. Thank you again for your love for us, and we look forward to your visit again. Hereby extend our most sincere greetings!
Shirley
Special Queen Room
Menginap di Nov 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 27 Des 2024
Attentive service & great scenery around the hotel.
Housekeeper (小覃) was helpful & contacted us via wechat & assist to plan out itinerary / book tickets if needed.
Only thing to note is that the resort is located near Zhangjiajie National Park, but quite far from the central area (where most of the restaurants & shopping are at). About 40-60mins car ride.
Tanggapan dari Properti: Dear distinguished guest, hello! Thank you for taking the time to share your good comments about the hotel and our housekeeper Xiao Tan with us. Zhangjiajie Xudu Resort Hotel invites you to join us on a journey to nourish your lungs and rejuvenate your body. We are committed to interpreting the essence of authenticity, providing guests with unparalleled quality services and creating a unique travel experience with sincere hospitality. Thank you again for your love for us, and we look forward to your visit again. Hereby, we extend our sincerest greetings!
MOHAMMED
Guestroom - Mountain-View (Double Bed)
Menginap di Nov 2024
Couples
2 ulasan
9.5/10
Amazing
Diposting pada 31 Des 2024
Very nice hotel, very close to Avatar park, thanks to Xiao Qin for the support and helping us with tickets
Tanggapan dari Properti: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店及管家小覃的評價。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
Aigerim T.
Featured Family Friendly Room - Courtyard-View (Bathtub)
Menginap di Nov 2024
Travel with friends
17 ulasan
10.0/10
Outstanding
Diposting pada 2 Jan 2025
Very beautiful hotel situated next to the gates of the national park, it’s 30 minutes drive from the city, therefore it’s very calm and rooms have great scenic views. Special great note to the interior design of the hotel. Staff is very friendly and helpful. Hotel restaurant prices however we thought are quite expensive. Overall we liked your stay there!
6/8
Tanggapan dari Properti: Ten thousand years of history is long, but I only love every minute and every second with you, every morning and every evening in the hot summer, your five-point praise brings us 24 hours of coolness, welcome to come often
Guest User
Special Queen Room
Menginap di Okt 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 17 Nov 2024
Housekeeper Xiao QinHe was very helpful to us, he was very confident in communicating with us, although his English level needs to be improved, but he was very attentive, tried to communicate with us as much as possible, provided us with great help, the hotel was also very good, location, staff, thank you very much
Tanggapan dari Properti: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店及管家小覃的好評。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
CHUA
Special Queen Room
Menginap di Okt 2024
Family
2 ulasan
9.5/10
Amazing
Diposting pada 28 Nov 2024
My husband and I had a great stay at Annica. Our personal butler 小覃was responsive and totally reliable to handle all tour arrangements. His attention to details were much appreciated. We had a seamless experience and 小覃 is so friendly and helpful. His local insights and recommendations are invaluable. Thank you for making our stay memorable and truly special!
Tanggapan dari Properti: 尊敬的貴賓,您好! 感謝您抽出寶貴時間與我們分享對酒店及管家小覃的評價。 張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。 我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。 再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
Our trip to Zhangjiajie couldn’t have been better! This hotel is a few minutes walking distance away from a secondary (non crowded!) entrance to the National Park. The view from the pool is facing the National Park too, which couldn’t be more beautiful. Same goes for the surroundings as the area is super calm, you can relax indeed. The restaurant serves good typical food (we highly recommend the sea bass fish - both versions). The breakfast is acceptable with a mix of asian western (although mostly Asian you can find such things as yogurt, croissants, butter and bread).
The hotel could be improved in minor details, which we passed on to the team. But these won’t make your experience bad in anyway. What made our stay one of the best in this big China trip was our hostess named Fan! <3
She was always available for us, did the impossible to find anything we needed and surprised us all the time. She carefully planned all our itineraries for all the attractions, never forgot a single request and spoke English better than anyone else in the Team. She was 6 out of 5*. ;)
Don’t miss Jojo, the beautiful and cute cat belonging to the hotel. :)
Our room also included a transfer which we used to the airport by the end of the stay, driving us in time to our flight.
We hope to be back one day. :)
6/20
Tanggapan dari Properti: Hello, Dear guests from Portugal! Thank you for staying and providing us with the opportunity to serve you. Your praise is our rare and precious wealth. You are very welcome to choose our hotel again, whether on business or travel.Thank you very much for your praise of Fan. I look forward to your wasting your time next time ~ I wish you good health, all the best and abundant financial resources ~💖💖💖💖💖💖💖💖💖
Guest User
Queen Room With View
Menginap di Mar 2025
Family
1 ulasan
8.5/10
Very Good
Diposting pada 10 Apr 2025
Our housekeeper, Xiao Lu, was extremely helpful during our stay in Zhangjiajie. We were grateful that he helped us with our itinerary during our 3 night stay and helped us book tickets to the Zhangjiajie National Park and to Tianmenshan. He even made special accomodation for us to have breakfast ready before their typical breakfast service so that we could head out to do a hike the morning before our departure. He was always available on WeChat whenever we had any questions. The location is also very conveniently (2-3 minute walk) to the Zhuming gate of the Zhangjiajie National Park.
LouiseLim
Guestroom (Tatami) (Bathtub)
Menginap di Feb 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 17 Mar 2025
I had an amazing stay! From the moment I arrived, the service was impeccable. The staff was welcoming, and the facilities were top-notch, providing a comfortable and relaxing experience.
A special shoutout to 小李, who went above and beyond to make my stay exceptional. Their professionalism, attentiveness, and warm hospitality truly stood out. Whether it was offering helpful recommendations or ensuring all my needs were met, 小李’s dedication to excellent service made a lasting impression.
The rooms were clean and well-maintained, the amenities were great, and the location was convenient. I highly recommend this hotel to anyone looking for a wonderful stay. I will definitely be returning!
⭐️⭐️⭐️⭐️⭐️
Tanggapan dari Properti: 謝謝您百忙之中抽出寶貴的時間為房間進行點評,也榮幸茫茫人海中您選擇了小家駐足停留,來者皆是客,相逢總是緣,願美好生活與你環環相扣!!!
Janis Mario
Queen Room With View
Menginap di Feb 2025
Couples
7 ulasan
10.0/10
Outstanding
Diposting pada 12 Mar 2025
We had a very good stay in Annica Resort. Especially the fantastic service of Xiao Liu needs to be mentioned as he provided us with really great tips how to best explore the Zhangjiajie Nature Park. Hotel is very near by foot to a quiet park entrance with no waiting time to get in. Very few restaurants in this area. For visit of Tianmen mountain it is ca 40 minutes drive each way.
Tanggapan dari Properti: 尊敬的貴賓,您好!感謝您抽出寶貴時間與我們分享對酒店及管家小劉的好評。張家界虛度·度假酒店邀您共赴一場養氣洗肺、煥發活力的旅程。我們致力詮釋本真精髓,以摯誠如貴的待客之道,為賓客提供無與倫比的品質服務,締造一個獨特的旅居體驗。再次感謝您對我們的喜愛,期待您再次光臨,在此致以我們最誠摯的問候!
Mucha999
Guestroom - Mountain-View (Double Bed)
Menginap di Agt 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 13 Sep 2024
Big thanks to Fan for all her help with planning etc!
very nice hotel in an amazing environment
Tanggapan dari Properti: Thank you for coming and choosing. We know that your satisfaction is our driving force. Every detail of the hotel is designed to bring you warmth and comfort. We are deeply honored that you left a deep impression in our hotel. You are as warm as the spring breeze, which makes our service team feel more cordial. Every smile of yours is the greatest affirmation of our work. We will continue to work hard to provide you with better service and comfortable accommodation environment. Thank you again for your love for the hotel. I look forward to your feeling of warmth and comfort at home when you stay again. We will, as always, provide you with excellent service. The hotel welcomes you and looks forward to meeting you again!
Feifeifeifei
Guestroom - Courtyard-View (Double Bed) (Bathtub)
Menginap di Jun 2024
Family
42 ulasan
10.0/10
Outstanding
Diposting pada 6 Jul 2024
Conveniently located near the park gate, this hotel offers a clean environment and exceptionally friendly, helpful staff who assisted us with our itinerary. The hotel also has a lovely cat, though it tends to roam around and can be elusive
Tanggapan dari Properti: Hello, We are very glad that you can give us five-star praise. Thank you very much for choosing ANNICA to relax your time and sharing your feelings and experiences. We also look forward to your coming to Zhangjiajie next time . It is really our pleasure to ANNICA to make you so satisfied. Your praise is a kind of motivation for us. I look forward to see you next time ~ I wish you good health and all the best ~💕💕😊
Guest User
Guestroom - Mountain-View (Double Bed)
Menginap di Nov 2024
Family
1 ulasan
7.5/10
Diposting pada 30 Des 2024
Well located next to the park’s side entrance (less crowded). However, the food options around the area is quite limited and as we stayed for five nights got bored of eating all our meals in the hotel, we found ourselves constantly commuting to and fro from Wulingyuan for dinner. If you’re only staying for one or two nights, the hotel’s restaurant does serve decent food and you wouldn’t have the same issue as us.
Though the place looks aesthetic in photos, we felt that the place is in need of better maintenance. e.g. peeling paint near the sink, floor skirting that looks like it’s about to fall out, patchy paint job. Because of this, we felt that the place is a little overpriced for the quality of the room we got. I think the rooms were probably much more impressive when the hotel first launched but the lack of maintenance got in the way.
Despite all these, we did have a good time and the staff at the hotel were all very very helpful and sweet. A special shoutout to Xiao Tan for helping us arrange transportation, meals, and park entrance tickets.
Tanggapan dari Properti: Thank you for your support! "****" said: "Everyone has flaws, just like an apple bitten by God. Some people have bigger flaws, precisely because God particularly likes his fragrance." Can you We are lucky to tolerate our shortcomings and praise them. Looking forward to serving you again!
had a pleasant stay at annika resort. the staff went above and beyond to fulfil our needs and wants. an honourable mention would go to xiao qing the hotel manager. he planned our whole itinerary for us. location was strategically located beside the national park however resort was a distance from the town area. Views from my tatami room were beautiful, price was reasonable for what you get in return. Would definitely recommend this place!
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for choosing Xudu ANNICA and sharing your feelings and experience of your stay. We also look forward to you coming to our Zhangjiajie and Xudu next time~ It is really our honor to make you so satisfied with Xudu ANNICA. Your praise is very important to us. For us, it is a kind of motivation. We look forward to seeing you again next time to spend your time~ I wish you good health and everything goes well~