The Seraya Hotel

Ulasan The Seraya Hotel

The Seraya Hotel

Lot 36 & 38, Jalan Pantai, Kota Kinabalu, Sabah, 88000, MalaysiaLihat Detail Hotel
The Seraya Hotel
The Seraya HotelThe Seraya HotelThe Seraya Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang The Seraya Hotel

8.3/10
Very Good
136 ulasan
Ulasan terverifikasi
Location8.9
Amenities7.7
Service8.5
Cleanliness7.9
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All reviews(136)
Positive reviews(129)
Reviews with photos/video(35)
Friendly staff(25)
Awesome stay(20)
Small room size(11)
Near shopping area(10)
Convenient for shopping(10)
Negative reviews(7)
CHOOI WAH
Superior Queen Room
Check-in Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 20 Apr 2025
We booked our room just a day before our stay and arrived early in the morning before 8am, planning to leave our luggage before the check-in time. To our surprise, the receptionist informed us that our room was already ready and we could check in immediately! We were so shocked and happy with this unexpected offer — it really made our day. The hotel lobby is clean and smells great, giving a very welcoming first impression. The room itself was comfortable, and we especially appreciated the newly renovated bathroom. The air-conditioning worked perfectly, which was a big plus. The location is also very convenient. Overall, we had a pleasant stay and would definitely consider coming back for our next trip.
CHUNG TING YEE
Superior Twin Room
Check-in Jan 2025
Travel with friends
30 ulasan
7.0/10
Diposting pada 9 Mar 2025
Overall still consider ok , matching with price . Location also ok
SSLinethegreat
Superior Queen Room
Check-in Sep 2024
Couples
17 ulasan
7.0/10
Diposting pada 23 Okt 2024
Tiny Room , dust everywhere, bedsheets many dirt, woke up with sinus infections.
Guest User
Superior King Room
Check-in Agt 2024
Business travelers
37 ulasan
10.0/10
Outstanding
Diposting pada 3 Okt 2024
Nice location in city center and nearby restaurant. Room condition good and suit for business travelers. Will come back again
Guest User
Superior Twin Room
Check-in Feb 2025
Solo travelers
6 ulasan
8.0/10
Very Good
Diposting pada 17 Mar 2025
1. Suitable for solo travelers due to the rather small room size. 2. The hotel staff are very friendly and helpful. The check-in and check-out processes are also quick and easy. 3. The location is very strategic, close to malls, local markets, and restaurants. 4. The price is affordable.
Guest User
Superior King Room
Check-in Agt 2024
Couples
10 ulasan
9.0/10
Great
Diposting pada 10 Sep 2024
Room is small and cozy. Bathroom is very small without separate shower cabin. When you take a shower the floor in the bathroom is completely wet. Shower pressure was good, water was hot. Hotel has an elevator. Location is close to shopping malls, Jesselton ferry terminal is 10 minutes away on foot.
Elberth Thien
Deluxe Queen Room
Check-in Agt 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 25 Sep 2024
Staff was friendly helpful..good location..very recommended this place
co.89
Superior Twin Room
Check-in Mar 2025
Business travelers
61 ulasan
8.0/10
Very Good
Diposting pada 15 Apr 2025
Good location. And recommended. Do visit when you can. Many shops near by.
Ronny Rosly
Superior Queen Room
Check-in Des 2024
Solo travelers
6 ulasan
8.5/10
Very Good
Diposting pada 20 Jan 2025
Pro - Good location. Walkable distance to attractions nearby. Fast check in process. Cons - small room for the price. Small bottle of drinking water provided (should be given more)
Xflee28
Deluxe King Room
Check-in Jun 2024
Business travelers
13 ulasan
10.0/10
Outstanding
Diposting pada 12 Agt 2024
Hotel location is good, near to Little Italy Restaurant with walking distance
Dave Chin LT
Superior Queen Room
Check-in Jun 2024
Couples
1 ulasan
9.5/10
Amazing
Diposting pada 30 Jul 2024
Location nearby gaya street. Room is small but tidy and clean.
Lai Jenniferlai
Superior Queen Room
Check-in Okt 2024
Solo travelers
3 ulasan
6.0/10
Diposting pada 24 Nov 2024
The hygiene of the toilet was worse, such as stain on toilet, stain/snot/dirt on toilet wall. The room was so small that i can barely open my suitcase. Please do not book this hotel if you would stay for more than 1 night. If you have higher budget, find a better and more comfortable hotel.
My Omar
Deluxe King Room
Check-in Apr 2024
Business travelers
6 ulasan
8.0/10
Very Good
Diposting pada 7 Mei 2024
Very convenient, only a few minutes walking distance away from suria shopping mall and about 15 minute to the todak food court. The hotel is in a great location, close to amenities and restaurant Room is clean. Didn't like open bathroom concept.
Tanggapan dari Properti: Thank you for sharing your experience and excellent rating with us. We are very happy to read that you have enjoyed your stay with us, thank you very much for giving us full rating. We are delighted to hear that you enjoy your time at The Seraya and look forward to your return. I will be sure to share your review here with the rest of the crew. Looking forward to hear from you soon. Kind Regards, The Seraya Team :)
Ecx
Deluxe Queen Room
Check-in Mei 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 21 Jul 2024
Is great experience with my baby staff is very friendly and nice
Tanggapan dari Properti: Thank you for sharing your experience and excellent rating with us. We were sorry for inconvenience moment during your stay. I will be sure to share your review here with the rest of the crew. Looking forward to hear from you soon. Kind Regards, The Seraya Team :)
CCY Travel
Superior Twin Room
Check-in Sep 2024
Travel with friends
2 ulasan
5.5/10
Diposting pada 25 Okt 2024
The service crew are friendly and welcoming. Unfortunately, the hotel roon cleanliness is awful, there are mold in the toilet, and floor with stain and i can tell is never been mopped for many weeks. And rusty exterior.