Hotel dekat Riffelalp, Zermatt

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

The best hotel I have ever stayed in during my trip to Switzerland. Take the train from zermtt and get off at Riffleberg station. After informing the hotel front desk in advance, someone will help you with your luggage. The reservation includes two meals, and the food is good. The main reason is that the scenery is really worth it, plus there are hot springs and saunas, which are very comfortable and comfortable. I recommend it as your first choice when visiting Zermatt. And after staying at this hotel, you don’t need to take a bus to the mountaintop station, because the scenery at the mountaintop station is not as good as the scenery at the hotel. I personally tested it.

First of all, this place look MUCH better than the pictures. The whole building is new and well furnished instead of the rundown look on the booking website. And the bed is comfy and new. You just have to make your own bed: mattress, pillow and quilt. Locker is spacious too, with partition and hanger. I love how espresso/cappucino is free flow in the breakfast. And the breakfast has a good variety tho basic: different cheeses/ham, breads, jams etc, enough to keep me not bored for two nights. The staffs at reception were mostly helpful and vibrant in personality as well. There are fridge in the dining room too, which is a very important feature for guests staying in youth hostel. Because saving on food is one of the major reasons guests stay in youth hostel. Another good thing is free luggage storage before check-in and after check-out. That said, there are two huge problem with the hostel: one, the charger in the room. Because the socket is facing down, if one’s using heavy adapter and, even worse, along with a big charger, it’s almost certain to fall. And there’s only one socket on the wall. I was lucky for the 2nd night to switch to that bed, else I had to spend a good 1-2 hours in common area to have my phone/laptop etc charged. To me it’s a design that serves almost no purpose and even arguably insensitive to international traveler. Not sure how they’re gonna fix it for other travelers, but charging is almost #1 travelling need for travelers. The 2nd issue was with the bathroom on the top floor. The automatic light went off way too quickly, and it’s barely sensitive to motion when you’re in the shower cubicle. You have to open the door, and reach your hands out to have it turned back on, when everything is pitch dark. Many including me had talked about it, but no effective action was taken. P/S: From this place to Gornergrat, you have two stations to choose from: Zermatt or Findelbach, the latter is closer and 3.5CHF cheaper, but at the cost of more demanding uphill climbing.

The overall quality of Swiss hotels is really high, with details in place everywhere. The same is true of this hotel. The handsome guy at the front desk is really super enthusiastic. He will say hello every time he meets, and explain how to play the Matterhorn route when he checks in. The breakfast husband said that it was the fullest day in Europe. There are boiled eggs and fried eggs. Fried eggs are not salty and rare, and there are small cakes. This salmon is super fresh and has a lot of fruit. The best thing is that the juice is freshly squeezed, squeezed by yourself, and there is a special machine for pressing fruits. The room was clean, the bed was large and comfortable. The balcony is also nice and you can see the street view. By the way, there are minibars in the room, all of them are free. This is awesome. There are beer and various drinks in it. Seems like 6 bottles. The coffee in the coffee machine is also very good, but I didn't drink it. The hotel has a free mini bus, the front desk said it would take us, but it was useless and I wanted to go around by myself. Very pleasant stay, recommend everyone. The price is not cheap or expensive, around 1500 a night.

The room is very big, on the top floor, and has no balcony. (There are balconies on the lower floors, but the hotel says they are higher-class rooms.) We asked to change to a room with a balcony, and we were shown a balcony room in the annex building, which was obviously much smaller and had a bad view, so we stayed in the original large room on the top floor of the main building. After living there, we found that it didn't matter whether there was a balcony or not. A large room was better, and the luggage could be spread everywhere, and you could see the panoramic view of the Matterhorn with a very good view by opening the window. The front desk was very patient with me, and the other front desk staff were also very friendly. The concierge was very professional and provided suggestions for various routes every day. We improved the daily route according to her suggestions, which was very accurate. The best thing was the open-air bathing pool, with a water temperature of 36 degrees, and the Matterhorn was right above our heads. In addition, the hotel has a free shuttle bus parked outside the station, which can be picked up at any time when you arrive, which is very convenient.

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

I was there for just one night but absolutely loved my stay. I was a bit skeptical at first as it was a shared bathroom but it was always squeaky clean. The location is a winner. I could see the Matterhorn from my balcony. The station is just a short walk away. The rooms are super cosy and comfortable.

The location was good, good for going to Glacier Paradise and for taking the Gornergrat Railway. I wish the restaurant section had been a bit better. That's why I gave it a 4 for service. The staff were all friendly and very helpful. I would definitely cook here again.

The hotel is absolutely fantastic!!!! We arrived on July 13th and they picked us up with all our luggage at the station, after which they gave us a free upgrade to the room with a view of the Matterhorn!!!!! Something breathtaking!!!! Truly gorgeous! I will absolutely return also for the friendliness of the staff!! Thank you with all my heart!