Zaan Hotel Amsterdam - Zaandam

Hotel ini indah dan ***a Lego sangat mengesankan. Kamarnya juga sangat nyaman, dan fasilitasnya lengkap/sebanding yang tidak dimiliki banyak hotel Eropa. Bepergiannya sangat nyaman, Stasiun Kereta Zaandam hanya berjarak 1 menit berjalan kaki.

Ruangan itu sangat nyaman Lokasi hotelnya juga bagus, keluar saja dari Stasiun Zaandam, belok kanan, turun eskalator, lalu belok kanan. Ada supermarket di seberang hotel, yang sangat nyaman untuk berbelanja. Staf konter sangat ramah. Naik kereta NS sangat dekat dengan pusat kota Amu dan juga dekat dengan bandara. Kamar mandi basah dan kering tidak ada bedanya, setelah selancar pasti ada noda air di lantai, semoga bisa diperbaiki. AC di kamar rusak dan tidak bisa menghasilkan udara dingin. Walaupun saya minta ke front desk jendela perlu ditutup rapat untuk menggunakan AC, tetap tidak bisa dinyalakan. Untung malam hujan dan suhunya cukup rendah, jadi saya tidak merasa terlalu panas.

Hotel ini berada di kota yang tenang dan unik, tepat di sebelah stasiun kereta api, sangat nyaman untuk pergi ke pusat/bandara atau banyak tempat indah di kota, dan rasio harga/kinerja sangat tinggi

Prefect location, nearby zaandam station. Go to ams central just 2 stop. Have 1 supermarket in front the hotel.

Amazing experience at the hotel, check in was so smooth and professional. Staff don’t need to help as everything is clean up to date or brand new! The building outside was chocolate box! And the surrounding town was as pretty as a fairy tale! What a wonderful experience.

The hotel is very new. The outlook of the hotel is already a photo. The location is very close to train station, just a few minutes walk. Surely will come back next time. The hotel is fantastic!

The hotel reception service was excellent, but unfortunately, when I asked one of the kitchen staff for some hot water, he suggested I buy it from the bar counter instead.

You should teach your front desk to be more polite and know how to engage in proper conversation with guests, and I specifically mean Zoe. She needs a refresher on how to converse politely. While I appreciate the upgrade given, I didn’t accept it because it didn’t match our requirements so we stuck with our initial booking. When I politely declined, her body language and facial expression sent a message of annoyance as if it’s not her problem. And when I asked how many square meters the rooms are, she rudely and abruptly said, “I don’t know, check the website.” I was taken aback and when she realized what she did, she immediately found the answer and told me. Have her take a seminar on proper customer service or remove her from the front desk immediately.

Super awesome environment