West Intersection of Tiaoshan Street and Jiefang North Road, Yanhu District, Yuncheng, Shanxi, 044300, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Marriott Hotel Yuncheng
9.2/10
Very Good
503 ulasan
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Ulasan terverifikasi
Location9.2
Amenities9.0
Service9.2
Cleanliness9.4
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All reviews(503)
Positive reviews(492)
Reviews with photos/video(124)
Classy environment(63)
Many amenities(56)
Delicious breakfast(56)
Convenient parking(33)
Friendly front desk staff(31)
Well decorated(30)
Well designed(19)
Close to train station(11)
Negative reviews(11)
Guest User
Business Single Room
Check-in Mei 2024
Family
5 ulasan
8.0/10
Very Good
Diposting pada 14 Jun 2024
This hotel does not prohibit smoking. There are always people sitting in the lobby smoking, making it difficult to breathe for people who never smoke. Extremely bad for children. The room we checked in also had the smell of smoke; we changed into another room which is good; but still could feel smoke in the corridor. Reception is very helpful
Tanggapan dari Properti: Dear guests, we are very sorry to bring you an unpleasant experience. Thank you for your careful evaluation, we must pay attention to the smoke problem, I wish you a happy life!
Cheong
Superior Double Room
Check-in Okt 2023
Couples
7 ulasan
8.5/10
Very Good
Diposting pada 6 Jan 2024
This hotel is a very clean and nice place. It is very comfortable to stay.
Tanggapan dari Properti: Dear guests, thank you very much for choosing Yun Cheng Wanhao Hotel! It is our pleasure to be able to serve you, thank you for your five-star comments, and thank you for your affirmation of the work of Wanhao people! After the renovation upgrade, warm service, clean and comfortable living environment is our unremitting pursuit of the goal, welcome you often go home! Have a nice day!
Guest User
Business Single Room
Check-in Sep 2024
Other
2 ulasan
2.0/10
Diposting pada 24 Okt 2024
Very rubbish. The equipment is old and the front desk is not very efficient.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, we are very sorry for the unpleasant experience you have during your stay. Marriott Hotel is a newly upgraded hotel with complete facilities and equipment and intelligent Xiaodu service. I don't know what specific aging you are referring to. I wish you a happy life!
Guest User
Superior Standard Room
Check-in Apr 2024
Business travelers
6.0/10
Diposting pada 16 Agt 2024
Easy parking. The breakfast was contracted out and was average. The actual experience does not match the star rating marked online.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you very much for choosing Marriott Hotel! Could you give a specific evaluation and suggestion on breakfast? Is the taste not suitable, or are you not satisfied with the quality of the dishes? After the renovation and upgrade, warm service and clean and comfortable living environment are our unremitting goals. You are welcome to come home often!
ychlbf
Superior Double Room
Check-in Jan 2024
Travel with friends
100 ulasan
6.0/10
Diposting pada 13 Feb 2024
The hotel I stayed in while traveling was quite different from the Marriott Hotel I understood. It might be a Marriott Hotel with the same name but different owners. The overall feeling is average, and the room facilities are relatively old.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are sorry that we did not receive your five-star review. Yuncheng Marriott Hotel is a local hotel and has nothing to do with Marriott Group. This is specially introduced on the details page. Yuncheng Marriott Hotel was upgraded in 2022. The intelligent Xiaodu control and comfortable and warm environment are the best choices for you after a long journey. I wish you a happy new year!
JINGANG
Superior Double Room
Check-in Apr 2023
Solo travelers
17 ulasan
2.0/10
Diposting pada 9 Jul 2023
The facilities are old and the sanitary environment is poor, except that the price is not expensive
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for choosing Marriott Hotel and we apologize for the inconvenience. The Marriott Hotel was renovated and upgraded in 2022. It has smart Xiaodu and complete room facilities and equipment. Please understand the hygiene issues. Marriott people will refine and rectify the hygiene issues as soon as possible. After the renovation and upgrade, warm service and a clean and comfortable living environment are our unremitting goals! Welcome to come home often! I wish you a happy life!
Guest User
Superior Double Room
Check-in Apr 2023
Business travelers
2 ulasan
2.0/10
Diposting pada 27 Mei 2023
In the middle of the night, he asked someone else to swipe the room card to open the door. Startled
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are very sorry for the unpleasant experience you had during your stay. You were frightened due to the negligence of our employees. We will definitely strengthen management, improve our business level, and strive to do better. We hope that you can come home often to witness the growth of Marriott people. I wish you a happy life!
Guest User
Deluxe Single Room
Check-in Mar 2023
Travel with friends
8 ulasan
2.0/10
Diposting pada 14 Mei 2023
Too bad. The room facilities are damaged, smell of cigarettes, and breakfast is not available. It was decided by Marriott’s name, and the result was…
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, we are honored that you can give us your comments despite your busy schedule. Yuncheng Marriott Hotel is a local hotel and has nothing to do with Marriott Group. The website has clear instructions. In addition, the smoke smell in the room has been removed recently. We apologize for the inconvenience caused to you! The reason why breakfast is not available is probably because your team has a group meal together on the day of your check-in. I hope you can understand and wish you a happy life!
Shengruxiahua4576
Superior Double Room
Check-in Agt 2023
Business travelers
1 ulasan
5.5/10
Diposting pada 25 Sep 2023
The hygiene is very poor, there are hairs on the linens
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, we are very sorry for the inconvenience caused to your stay due to hygiene issues. Thank you for your understanding! We have arranged for relevant departments to strictly enforce hygiene issues as soon as possible. We look forward to you witnessing the growth and progress of Marriott people together! I wish you a happy life!
Guest User
Superior Standard Room
Check-in Mar 2023
Family
4 ulasan
4.5/10
Diposting pada 29 Mei 2023
The shower drain is clogged and is flowing out of the room
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! We are very sorry for the inconvenience caused to your stay. We will pay attention to the problem of water drainage in the room and investigate it one by one. We hope that you can come home often to witness the continuous progress of Marriott people! I wish you a happy life!
Guest User
Deluxe Standard Room
Check-in Jan 2023
Business travelers
6 ulasan
2.0/10
Diposting pada 22 Feb 2023
The room interior is very different from the description
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are very sorry for the unpleasant experience you had during your stay. All pictures of Marriott Hotel are real photos. The only difference is the color of the sofa and wallpaper in different rooms. The room layout is exactly the same as the layout displayed on the website. I wish you a happy life!
Chengshifuping99
Business Single Room
Check-in Jul 2022
Solo travelers
2 ulasan
5.5/10
Diposting pada 1 Sep 2022
It can be said that the reviews of Ctrip and Dianping in these small places are basically unreliable. I booked this hotel after reading the good reviews on Ctrip.com. The hotel is not very central and there are few places to eat around it. I don't know if it's because of the booking through Ctrip, the rooms are not very good and there are not many guests staying there. The scariest thing was that at around eleven o'clock in the evening, when I was planning to take a shower, I closed the bathroom door and was locked inside! My panic! The bathroom is very small and there is no emergency switch or emergency phone. I didn't take my phone in. Of course, a thousand thoughts flashed through my mind, and I thought I would have to wait until the next day for someone to clean the room. Fortunately, after turning the handle several times, I finally opened the door! This is the first time I have had such a problem in the thousands of hotel nights I have stayed in. Could it be that mean? Didn’t the previous occupants of this room close the door when taking a shower? My heart was pounding for an hour before I finally fell asleep peacefully. Now when I go to other hotels, I have a fear that I will open the bathroom door a crack as soon as I close it, for fear that the tragedy will happen again! The breakfast was also very average. There was a wedding going on downstairs in the morning, with music and dancing. The advantage is that it is close to the airport, about 10km away, and not far from the high-speed rail.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are very sorry for the inconvenience caused to your stay! At the same time, thank you for your valuable suggestions. The relevant departments have checked the bathroom door problems you mentioned one by one as soon as possible. We apologize for the panic caused to you. Marriott people will definitely pay attention to similar problems! To prevent future troubles. Looking forward to seeing you home next time! I wish you a happy life!
Guest User
Superior Double Room
Check-in Feb 2023
Business travelers
67 ulasan
2.0/10
Diposting pada 13 Apr 2023
Very average, won't go again
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, we are very sorry for the unpleasant experience you have during your stay. If you have any comments or suggestions, please feel free to give us feedback and we will make corrections as soon as possible! I wish you a happy life
Junny_ji
Business Single Room
Check-in Des 2022
Couples
12 ulasan
4.0/10
Diposting pada 1 Feb 2023
Poor service, no next time
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are very sorry for the unpleasant experience you had during your stay. We will pay attention to service issues and make efforts to improve them. We also hope that you can give Marriott people a chance to improve and learn. We look forward to seeing you back home next time! I wish you a happy life!