Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1019)
Positive reviews(997)
Reviews with photos/video(167)
Friendly front desk staff(98)
Secluded lake view(34)
Convenient parking(33)
Tasty food(30)
Perfect for business trips(22)
Poor air conditioning(16)
Stayed multiple times(11)
Negative reviews(22)
VINODKUMAR ARVINDBHAI
Garden Twin Room
Menginap di Apr 2023
Family
21 ulasan
5.0/5
Outstanding
Diposting pada 10 Mei 2023
Comfortable as always , next time continue to stay at this hotel
Tanggapan dari Properti: Dear guests, Thank you very much for choosing to stay at Hilton Garden Changde Dingcheng and giving 5 points for us. We are committed to affording you and all of our treasured guests with the highest level of hospitality. Please know that your impressions are of great value to us in our constant strive to improve our signature service and unparalleled Hilton experience.Look forward to see you again, Wish you have nice trip.
Xtero
Garden Twin Room
Menginap di Agt 2023
Solo travelers
141 ulasan
5.0/5
Outstanding
Diposting pada 18 Sep 2023
Very clean.
Tanggapan dari Properti: Dear guests, hello! Thank you for staying at Hilton Garden Inn Changde Dingcheng! "Chang Xiaohua" is honored to receive your trust and review. Our hotel is committed to providing every guest with a comfortable and satisfactory stay experience through personalized service and warm hospitality. We look forward to meeting you again. I wish you a pleasant journey and good luck in your work!
MossinWow
Garden Queen Room
Menginap di Mar 2025
Family
9 ulasan
5.0/5
Outstanding
Diposting pada 5 Apr 2025
The room is large, but the kettle tripped. Parking is convenient, but we stayed overnight and didn't have a deep experience of the service. It was average.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for sharing your feedback about your stay at Hilton Garden Inn Changde. We are sorry for the inconvenience caused to you due to the construction; we will strengthen inspections in future operations to avoid similar situations. If you visit Changde again, we sincerely invite you to stay with us again and let us show you the sincere and thoughtful service we promised. Once again, we sincerely apologize for the inconvenience caused to you. I wish you a smooth journey and a happy life!
Anonymous User
Garden Queen Room
Menginap di Jan 2025
Business travelers
10 ulasan
5.0/5
Outstanding
Diposting pada 21 Feb 2025
The hotel has convenient parking and a great location. We also upgraded our lake view room for free. Although the weather was bad that day, there were restaurants nearby, so overall there was no problem.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇常德希爾頓花園酒店!人山人海是生存,翻山越海才是生活,很榮幸成為您追尋生活路上的小確幸,期待您的下次光臨,願您的生活充滿甜蜜與温馨!
Guest User
Garden Queen Room
Menginap di Jan 2025
Other
2 ulasan
5.0/5
Outstanding
Diposting pada 5 Feb 2025
The service is very good, the environment is very good, the price is very good, and the water pressure of the shower is stronger, which will be perfect
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,衷心感謝您細緻入微的體驗反饋和對“常小花”的讚賞!關於淋浴水壓方面我們已反饋至工程師進行淋浴設備的核查與水壓設定的排查檢修,給您造成不便我們感到十分的抱歉,在入住期間您有任何需要可隨時致電“服務中心”,我們隨時樂意為您效勞;祝您工作順利,蛇年大吉!
Chenxia
King Deluxe Room Lake View
Menginap di Des 2024
Family
10 ulasan
4.8/5
Amazing
Diposting pada 2 Feb 2025
Let me talk about the results first. It is a highly recommended hotel. The room is spacious, with a wide view and a window that can see the lake. Because the space is large and the weather is cold, I was given a small oil heater, and the room is very warm. The solid wood floor looks very clean. The sofa can be pulled out as a bed, which is very convenient for families traveling with children, and it is also very comfortable to sleep. The attitude of the front desk is very good, and any situation can be handled in the first time. The variety of breakfast is average, not too much or too little. The bathroom space is well designed, and the shower room does not leak at all, even if a little water is brought out, it does not affect going to the toilet. I stayed twice during the Spring Festival, and the overall feeling was very good. There are a few points that I hope to improve: one is that the air conditioning is not turned on in the lobby. It doesn't matter if you go there for a short time, but you will feel a little cold while eating breakfast; the other is that the shower head is not good enough, the water pressure should not be low, but the water coming out of the shower head also feels a little weak.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,衷心感謝您細緻入微的體驗反饋和對常德希爾頓花園酒店的支持與讚賞,我們感到十分的榮幸!關於您提出的兩個重點問題,我們已啟動專項改善計劃:空調方面我們已反饋至工程總監,將大堂的空調管控時間進行調試,啟動時段智能温控,確保我們的服務品質;其次由於淋浴蓬頭的出水力度給您帶來不好的體驗,我們感到非常抱歉,已立即安排工程師將客房的淋浴設備逐一排查,確保這一情況不再發生。若您再次來訪我們常德,希望您能再次入住我們酒店,讓我們為您帶去更好的體驗,感謝您的支持。祝您生活幸福,工作順利!
Guest User
Garden Twin Room
Menginap di Des 2024
Family
7 ulasan
5.0/5
Outstanding
Diposting pada 30 Jan 2025
The room is clean, the front desk lady is friendly and helpful, and I am very satisfied with the hotel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you for choosing Hilton Garden Inn Changde! Crowds of people are for survival, and crossing mountains and seas is for life. It is an honor to be your little happiness in the pursuit of life. I look forward to your next visit. I wish you a happy New Year and a happy life!
Guest User
Garden Queen Room
Menginap di Des 2024
Business travelers
31 ulasan
5.0/5
Outstanding
Diposting pada 16 Jan 2025
The hotel is pretty good. I have stayed there several times. The front desk service is also very good. They specially upgraded our room. There is a lake downstairs. They also gave us free breakfast. I will stay here again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇常德希爾頓花園酒店!人山人海是生存,翻山越海才是生活,很榮幸成為您追尋生活路上的小確幸,期待您的下次光臨,願您的生活充滿甜蜜與温馨!
Guest User
Garden Queen Room
Menginap di Nov 2024
Business travelers
29 ulasan
5.0/5
Outstanding
Diposting pada 25 Des 2024
The hotel is very nice and the front desk service is very friendly. I will come again next time. I really want to praise the front desk service and give it a thumbs up!!!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for choosing Hilton Garden Inn Changde! Survival is about crowds of people, while life is about crossing mountains and seas. It is my honor to be your little happiness in pursuit of life. I look forward to your next visit and hope your life will be filled with sweetness and warmth!
Guest User
Garden Twin Room
Menginap di Nov 2024
Solo travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 11 Des 2024
Recommended to stay here. The front desk upgraded the room. I am very satisfied. The room is big enough and the facilities and sanitation are good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,衷心感謝您的肯定!您的支持是我們最珍貴的禮物。我們會用心呵護這份信任,不斷提升自我,為您提供更加貼心周到的服務;願您的生活充滿甜蜜與温馨。
Kevins88
Garden Twin Room
Menginap di Okt 2024
Travel with friends
55 ulasan
4.7/5
Amazing
Diposting pada 27 Nov 2024
The hotel is located in a remote area but close to the airport. The staff at the counter are very friendly, but the biggest problem is that a small group of people smoked in front of the counter, but they did not stop them. The underground parking lot is also quite crowded.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇常德希爾頓花園酒店!很榮幸得到您的讚許與分享,非常抱歉由於其他團體客人吸煙屢次勸解未果給您造成困擾,因此我們已建立專員在公共區域巡視並勸導吸煙客人至吸煙區,感謝您的反饋讓我們意識到服務的缺陷,還請您給我們一個跟進改善的機會;關於酒店停車位,酒店露天與地下停車位合計375個,包含新能源充電樁位24個;感謝您的點評,您的意見對我們很重要,細節服務一直是我們長期以來尤為關注的重點,很高興您能及時提點我們,期待您的再次光臨!
Guest User
Garden Twin Room
Menginap di Okt 2024
Business travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 20 Nov 2024
The hotel bed is very clean and comfortable. The staff is also very nice. The breakfast dishes in the morning are very complete and taste very good. I love his fried dough sticks.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,衷心感謝您的肯定!您的支持是我們最珍貴的禮物。我們會用心呵護這份信任,不斷提升自我,為您提供更加貼心周到的服務;願您的生活充滿甜蜜與温馨。
Guest User
Garden Queen Room
Menginap di Okt 2024
Family
110 ulasan
5.0/5
Outstanding
Diposting pada 8 Nov 2024
The hotel is located beside the Fairy Lake in Changde, with beautiful scenery. The hotel has not been open for long, but the hardware conditions are very good and parking is convenient. The hotel rooms are large, the sanitary conditions are very good, and the stay is very comfortable. The front desk lady Xiao Xiang is very enthusiastic and helped us upgrade the room. Thank you very much for her enthusiastic and professional service. The hotel's breakfast variety is a bit small. It is the worst among the four Hilton hotels I stayed in this month, and it needs to be improved.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇常德希爾頓花園酒店!您的肯定,如金雕玉砌般耀眼,我們視若珍寶,字字牢記心間。肯定的話語讓我們的堅持賦予了不凡的意義;對於您提出的寶貴建議,我們已提交餐飲部,酒店將進行有計劃的逐步改造,菜品的品種增加也已和餐飲部門提出建議,未來將會更加多元化,滿足賓客的不同需求,如有個性化需求,也可致電我們反饋,我們盡最大努力做到讓您滿意。期待您的下次光臨,祝萬事勝意!
Guest User
Garden Queen Room
Menginap di Sep 2024
Solo travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 28 Okt 2024
The front desk service of the hotel is good, helping to answer questions and being polite. The room is clean and comfortable, and the view outside the window is beautiful. Especially the breakfast is very rich and delicious. I will come again next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you very much for your affirmation! Your support is our most precious gift. We will cherish this trust with all our heart, constantly improve ourselves, and provide you with more considerate and thoughtful services; I wish your life will be filled with sweetness and warmth.
Guest User
Garden Twin Room
Menginap di Mar 2025
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 7 Apr 2025
The hotel I stayed in was the biggest surprise of this trip to Changde. The service was good, everyone was very attentive, especially the front desk lady, who made me see the real professionalism. In terms of service and environment, this old brand hotel is the best. You can just book it with your eyes closed. No matter the cost performance or the experience, you will never step into a pit.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的客人,感謝您選擇下榻常德希爾頓花園酒店並利用寶貴時間如此細緻用心地分享您的體驗。作為酒店的尊貴賓客,您對我們服務方面的認可是我們一直以來的目標和動力!很高興您與家人在這裏度過了難忘的愉悦時光,從字裡行間彷彿都感受到了被温馨幸福環繞的氛圍。我們會不遺餘力地繼續努力,為每一位賓客帶來更加完美的體驗!祝您工作順利,生活幸福美滿!