Ulasan Holiday Inn Express Changsha Shifu(Hexi Wangfujing Store)

Good hotel, taste breakfast, clear rooms. Air conditioning may be better. We stay here with college, one room was cleary another one smells oversmoked.

This my second time staying in this hotel. Everything meets my expectations: non smoking rooms, quiet, comfortable beds, washer and dryer and etc..

^qUxJg$cc25eb7a17f39128f22fda01a5295b495988df548 服务：很好

Very good hotel. Very friendly stuff

Judy good. Nice

Always recommend to stay in this hotel peaceful and friendly environment

Personally, I thought the breakfast was delicious. The bus stop is right in front of the hotel, so it's convenient to take the bus. It's a bit of a walk from the subway station.

The sixth floor is full of foot bathers. The rooms are old and in poor hygiene. The floor attendants are indifferent and very disappointing.

The room was very clean and comfortable. I will stay here again next time I come.

Parking: There are only three ground parking spaces at the entrance, and there are 50 parking spaces in the basement. The basement is dirty and has a pungent urine smell. The signage was unclear. After calling the front desk for guidance, I found the small door, walked through the cement steps, and found the elevator hall. It's very unscientific and unsafe. If a girl doesn't suggest it, boys will feel scared. Facilities: In terms of decoration, both hardware and soft furnishings are consistent with Holiday Inn Express standards, but they are too old and the hotel has been in use for a long time. Serve: 1. This is the most important thing that needs to be addressed. The three girls at the front desk have no professional ethics and no sense of responsibility. They checked out and left without a word of politeness or politeness when checking in. Hello. No goodbye after check out. Not even a greeting. 2. When ordering takeout, there was a robot at the front desk that was broken and could not be used. I put the items on the takeout counter at the front desk and took them away without confirming. Even someone else picked up the wrong meal for me, and the delivery guy communicated with the front desk, but he couldn't figure it out and couldn't find who took it. The takeaway boy brought the rest of the wrong food to my room and apologized to me profusely, asking me to just eat it. I felt a little sorry for the people outside. As a result, the person who brought the wrong food returned to the room and found that he had brought it to the front desk to change it. The front desk then pretended to call me and asked if the food had been moved. I said, moved. He directly told the other party that he had been eaten by me. It was obviously the front desk's irresponsibility that led to such a low-level mistake, and the entire bill was paid by the invisible party. After checking out, the front desk also added WeChat to ask for positive reviews. Really... improve the service quality first and then ask for praise. What does this kind of praise mean? Service and responsibility are still at the kindergarten stage. It obviously occupies a good position and has a better brand, but the management can only tsk tsk tsk if the management does this.

The service is okay. It's just a distance from the subway station. It was very hot in Changsha in those days. I had to take a taxi when I went out. The sheets were not clean and they were changed for me in time. They also gave me sparkling water. Overall, it was pretty good. I will come back next time.

The service is good. The front desk also helped the children print out documents. The hotel is a bit old, although it is not very old. The room is relatively small. It is recommended that the carpet be maintained. The bath water is still relatively hot.

I made a reservation on Ctrip using an upgrade coupon and a late check-out coupon. When I arrived at the hotel, I was not upgraded, and IHG members were not informed of the relevant rights and interests when I checked in. When I arrived at the room, I found it was a standard room type and asked the counter if there was an upgrade. The counter replied I didn't see Ctrip's remarks, so they gave us a new room, 1209, in the side room. I didn't think it was particularly big, so I thought it would be okay if we only stayed for one night. At 12:20 noon the next day, during a video conference in the room, the receptionist called us to ask if we wanted to check out or extend our stay. We also asked what time we would check out. I couldn’t understand why we still needed to check out during our stay after using the extended checkout coupon. Why bother by calling? ! I wonder if there is no communication between Ctrip and the hotel, so the receptionist is in trouble. Won't stay here again.

The room is very spacious, quiet, and non-smoking. It is also very convenient to the subway station. Line 2 and Line 6 are not far away. The nearby scenic spots are only a few subway stops away. The stay experience is great. Directly connected to Airport Line 6.