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Ulasan Tamu tentang Tribe Baden-Baden
8.6/10
Very Good
62 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location8.6
Amenities8.6
Service8.3
Cleanliness8.7
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Urutkan berdasarkan:
All reviews(62)
Positive reviews(13)
Reviews with photos/video(4)
Friendly staff(5)
Jadesandhu
Tribe Essential 2 Single Beds
Check-in Mar 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
The most perfect hotel for a 2 night trip to Baden-Baden. A super cool hotel in a brilliant location near to the thermal baths, shops and restaurants, parks and bus stops to the airport and Merkur (amongst other must visit attractions).
I cannot fault this hotel at all and we were blown away by how great it was. Every detail was considered and executed perfectly. I was expecting a budget experience from the incredible price paid but there is nothing budget about it at all!
Our room was spotless, the perfect size and very comfortable. Super comfy beds with heavy down duvet and 2 different sized pillows for each person. Soft fresh towels and good quality toiletries in the bathroom. Perfect well considered lighting throughout the room. Ample storage and hangers. Clothes steamer, hairdryer, kettle, safe and coffee machine in the room. Good power shower with 3 settings. We had a roadside room and experienced no noise at all.
Check in and check out (which isn’t until 12noon which was so handy!) was super easy and quick and the hotel accommodated us a little early which was very kind. Super cool lounge area with a vending machine to access drinks and snacks.
We didn’t use this service (as we didn’t find out until our last day) but the hotel reception is able to hire plug adapters if you need and had umbrellas and bathing bags should you want it to visit the spas. The gym was accessible 24 hours but again we didn’t use. We did use the luggage storage room which is secure and free which is perfect!
I cannot recommend Tribe enough!!
Tanggapan dari Properti: Dear Jadesandhu,thank you so much for your wonderful feedback regarding your recent stay at TRIBE Baden-Baden. We are delighted to hear that you found our hotel to be the perfect choice for your trip and that our location, amenities, and room comfort exceeded your expectations.Your appreciation for our meticulous attention to detail truly warms our hearts. We strive to provide a premium experience, and it is gratifying to know that you felt the value of your stay was beyond what you anticipated. It's also great to hear that you enjoyed our easy check-in and check-out process, as well as our lounge area and luggage storage service.We appreciate your recommendation and look forward to welcoming you back in the future for another memorable experience! :-)Best regards,Yasmin ÜberschärTRIBE Baden-Baden
Guest User
Tribe Essential Street Side
Check-in Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 7 Apr 2025
My partner and I stayed at TRIBE Baden-Baden, and we had an exceptional stay. We were only there for one night but our stay was 5 stars.
A beautiful, modern, stylish and convenient hotel a stones throw away from Caracalla spa and the main town. The staff were wonderful and spoke English very well! I loved the room and the Kevin Murphy products were such a treat! I also thought the bag storage area was so smart an handy. Very lovely stay, thank you.
Tanggapan dari Properti: Dear Guest,thank you for your kind words regarding your recent stay at TRIBE Baden-Baden. We are thrilled to hear that you found our hotel beautiful and modern, and that our location was convenient for your visit to the Caracalla spa and the town. It’s wonderful to know that our staff made a positive impression and that you enjoyed the amenities in your room. Your feedback on the bag storage area is greatly appreciated as well. We look forward to welcoming you back for another exceptional stay in the future.Best regardsYasmin ÜberschärTRIBE Baden-Baden
Steph
Tribe Essential Park Side 2 Single Beds
Check-in Des 2023
Family
1 ulasan
9.5/10
Amazing
Diposting pada 27 Jan 2024
The front desk David is a very nice person with great hospitality. Will choose to stay again in Baden-baden!
Tanggapan dari Properti: Thank you so much for your kind words! We're thrilled to hear that David at the front desk made such a positive impression with his hospitality. We will be sure to pass along your compliments to him!It’s wonderful to know that you enjoyed your stay, and we would be absolutely delighted to welcome you back whenever you plan your next visit to Baden-Baden.Best regards,
Guest User
Tribe Essential 2 Single Beds
Check-in Jan 2024
Family
5 ulasan
9.0/10
Great
Diposting pada 3 Apr 2024
Very chic hotel which only need 2 mins walk to the hot spring. Breakfast was not bad.
Tanggapan dari Properti: Thank you for your kind review! We're so glad to hear that you enjoyed the chic atmosphere of our hotel and appreciated the convenient 2-minute walk to the hot springs. It's also great to know that you found the breakfast to your liking.We truly value your feedback and hope to welcome you back for another wonderful stay in the future!Best regards,
omitsu555
Tribe Essential 2 Single Beds
Check-in Mar 2025
Solo travelers
12 ulasan
10.0/10
Outstanding
Diposting pada 24 Apr 2025
It was within walking distance of the hot springs, and the rooms and restaurant were comfortable. The front desk was also very friendly and I appreciated that they were open 24 hours a day. I'd definitely like to come back here again when I come to Germany!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear omitsu555,Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, comfortable facilities, and the attentive service from our front desk team. We look forward to welcoming you back during your next visit to Germany!Best regards,TRIBE Baden-Baden
Chingkey Poon
Tribe Essential Street Side
Check-in Nov 2024
Travel with friends
9 ulasan
10.0/10
Outstanding
Diposting pada 25 Des 2024
Very helpful staff. When I made the reservation, I booked the wrong date. Originally, I couldn't change it. The staff kindly changed the date for us free of charge and took the initiative to introduce nearby attractions to us. It only takes ten minutes to get to the city center. In fact, it's a straight road. .
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: 親愛的 [客人姓名],非常感謝您分享您的入住體驗!我們很高興得知我們的員工能夠幫助您免費更改日期,並且您也很滿意他們提供的服務。我們一直致力於為客人提供最佳的體驗,能夠幫助您解決問題並讓您的住宿更加愉快,我們感到非常高興。另外,我們也很高興您覺得我們的酒店位置便捷,能夠輕鬆前往市中心。希望您能夠在未來再次光臨,享受更多我們所推薦的周邊景點。再次感謝您的好評,我們期待着有機會再次歡迎您的到來!祝好,
Anonymous User
Tribe Essential 2 Single Beds
Check-in Nov 2024
Couples
2 ulasan
7.5/10
Diposting pada 6 Jan 2025
Stefanie was extremely helpful and friendly. The other colleague threw a form on the counter, didn't say hello, we had to say good afternoon twice, so she barely responded, she was extremely rude.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Prezado Convidado,Agradecemos muito pelo seu feedback e por destacar a atenção e simpatia da Stefanie. Lamentamos profundamente que tenha tido uma experiência negativa com a nossa outra colaboradora. Este não é o padrão de atendimento que nos esforçamos para oferecer e já abordamos a situação internamente para garantir que todos os membros da nossa equipa ofereçam um serviço cordial e profissional. A sua opinião é muito importante para nós e esperamos ter a oportunidade de a receber novamente em breve, proporcionando-lhe uma experiência ainda mais positiva.AtenciosamenteYasmin ÜberschärTRIBE Hotel Baden-Baden
Anonymous User
Tribe Essential 2 Single Beds
Check-in Mei 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 27 Jun 2024
Very friendly and new hotel (the hotel building is on the right at the end of photo 1). It has a self-service luggage locker. It is commendable in every aspect. The breakfast is rich. It is right next to the two famous hot springs. It takes 10 minutes to walk to the center of the old city.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Anonymous User,Thank you for taking your time and sharing your feedback of your recent stay at TRIBE Baden-Baden.We are pleased to read that in particular our advantageous and central location to the city center and the public spas appealed to you As well it is lovely to hear, that you enjoyed our hotel and the kindness of our team.We hope to welcome you back in the future!Kind regards,Juliane SuenkelFront Office Manager
chinalifepeter
Tribe Essential 2 Single Beds
Check-in Sep 2024
Couples
53 ulasan
6.5/10
Diposting pada 12 Okt 2024
The service was poor. I informed the front desk three times, but they only cleaned the room once in three days.
When cleaning the room, they looked at the free bottled water and didn't refill it.
For the buffet breakfast, other Europeans only had to give their room numbers, but seeing that we were Asians, they asked us to fill in our names and room numbers. Of course, they didn't spoil us...
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 感謝您的反饋,並感謝您花時間與我們分享您的經驗。我們非常抱歉您的住宿沒有達到您的期望,我們很遺憾服務沒有達到通常的標準。我們會認真對待您關於房間清潔和不重新裝滿水瓶的意見,並將在內部討論這些問題,以確保將來避免此類情況。很抱歉,此處存在誤解。此外,自助早餐的體驗和我們工作人員的待遇與我們想要為客人提供的服務不符。對於讓您感到不舒服,我們深表歉意,並將以此為契機更好地培訓我們的團隊,讓他們瞭解敏感性和與國際乘客打交道的能力。我們希望您能給我們另一個機會,讓您的下一次入住更加愉快。
Guest User
Tribe Essential Street Side
Check-in Agt 2024
Couples
23 ulasan
10.0/10
Outstanding
Diposting pada 2 Okt 2024
The hotel is in a very good location, close to two hot springs and not far from the city center, within walking distance
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 感謝您對我們酒店位置的積極反饋!我們非常高興您喜歡靠近温泉和市中心。我們很高興我們的位置豐富了您的住宿體驗,並希望您也喜歡我們房子的其他設施。我們非常高興地歡迎您下次光臨 - 希望能為您帶來全方位的完美體驗。此致敬意
KaiHung
Tribe Essential Park Side
Check-in Jun 2024
Couples
9 ulasan
9.5/10
Amazing
Diposting pada 26 Jul 2024
The overall feeling is very good. The design of the hotel is novel. The environment near the hotel is very good. The facilities are complete and the service is friendly. It is close to two bathhouses and is convenient for bathing. However, the rooms are a bit small. It is difficult to find the entrance to the hotel and you need to walk up a slope.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest User,Thank you for your detailed review. We’re delighted to hear that you had a positive overall experience and appreciated our modern design, complete facilities, and the convenience of our location near the bathhouses. Your kind words about our warm service mean a lot to us.We regret that the room size did not meet your expectations. Our reception staff will be happy to assist you with your next booking to find a room in another category that better suits your needs.We hope to welcome you back in the future and provide an even better experience.Best regards,Juliane SuenkelFront Office Manager
Guest User
Tribe Essential Street Side
Check-in Mei 2024
Business travelers
1 ulasan
6.5/10
Diposting pada 16 Jun 2024
Very chaotic, staff don't know the correct procedures among themselves... despite booking for three days, I was asked to vacate the room several times. They kept making excuses and then I was asked to leave the room again.
Asked for my room number 4 times at breakfast by different staff.
Bathroom cleanliness satisfactory.
Garage reservation a disaster... entry card works... have to pay €25.00 for reserved parking space, which is ultimately occupied and despite having an entry card you have to ring the bell so that the barrier opens.
All in all, the stay was poor... finally, in the evening, I had to listen to complaints from several guests at the bar, which ultimately confirmed my experience!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guest User,Thank you for taking the time to share your experience with us. We deeply regret that your stay with us was less than satisfactory. We take your comments very seriously and your experience does not meet our standards at all.We are sorry that such unsatisfactory events occurred in several aspects of your stay. We apologize for the inconvenience and additional stress this caused. Such situations are by no means representative of the service we strive to provide to our guests.Regarding the incidents regarding the cleanliness of your room, we sincerely apologize as we clearly did not meet our usual standards in this case. We thank you for providing us with all this information as we take this very seriously.Your feedback has been promptly discussed with our team to ensure that such incidents are avoided in the future. We will constantly work to improve communication and processes within our team to prevent such misunderstandings.We very much hope that you will give us a second chance in the future to show you that we can do better. Please do not hesitate to contact us directly so that we can ensure that your next stay is completely satisfactory.Best regards,Juliane SünkelFront Office Manager
Guest User
Tribe Essential Street Side
Check-in Nov 2023
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 31 Des 2023
Super super good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 非常感謝您的高度評價!我們很高興您在我們酒店的入住體驗如此愉快。期待您下次再次光臨,歡迎您隨時回來!祝您一切順