Jl. Jend. Sudirman No.69, Terban, Kec, Terban, Gondokusuman, Yogyakarta, Special Region of Yogyakarta, 55223, IndonesiaLihat Detail Hotel
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Ulasan Tamu tentang Swiss-Belboutique Yogyakarta
9.5/10
Amazing
68 ulasan
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Ulasan terverifikasi
Location9.7
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(68)
Positive reviews(68)
Reviews with photos/video(27)
Awesome stay(24)
Awesome rooms(22)
Friendly staff(21)
Clean and tidy(15)
Awesome amenities(15)
Large rooms(7)
Great location(7)
Convenient location(6)
Guest User
Deluxe Double Room
Check-in Mar 2025
Couples
2 ulasan
8.0/10
Very Good
Diposting pada 26 Apr 2025
A good hotel in a good location that’s got a weak spot, which is its food. We had a double room that was a great size with a very big bed furnished with comfortable linen. The a/c worked well and was relatively quiet. There was in room tea and coffee and bottled water.
We ate at the hotel twice, and declined breakfast after looking to see what was available. For breakfast, while we were around 40 minutes from the end of service the food looked meagre and unappetising. There was the opportunity to have omelettes etc, but we decided against it.
We ate in the rooftop restaurant, ordering spaghetti bolognese, chicken wings, spring rolls and a pizza. The food took a while to arrive and when it did it all came at once. All of the food was tepid at best and seemed as if it had been waiting to be collected and brought from the ground floor to the top floor. The bolognese was acceptable with the pasta being cooked al dente. The spring rolls had gone soggy and the wings, being just warm, were cooked ok but the sauce they were covered in was sickly sweet. The pizza was not cooked. The toppings appeared to be cooked but the base was raw. The dough was uncooked and inedible. We pointed this out and we were told it could be cooked further. We decided that probably wouldn’t improve it much. The staff offered a replacement, but again we decided that it would take too long and asked for it to be taken off the bill.
The second time we ate at the hotel we used the ground floor restaurant. Once again the food was disappointing. The oxtail soups contained beef that was not tender but tough, although the clear broth was tasty. The pasta of beef Alfredo, which was advertised as containing beef, mushrooms, etc was served with just a few pieces of what looked like smoked beef in a claggy sauce. Again, it appeared as if the meal had been sitting on the counter waiting for the waiters to deliver it to the table and had lost its heat. The fruit salad platter and banana fritters were very good.
Service at the hotel, from reception staff through to housekeeping was very good.
Overall, I’d stay again by I would avoid the restaurants.
6/7
Tanggapan dari Properti: Dear Our Valued Guest,First of all, I would like to thank you in choosing Swiss-Belboutique Yogyakarta as your preferred accommodation during your trip.I would like to apologize for the inconvenience during your stay. I’ve taken necessary action so that our team is better informed and such things will not occur again in the future.I hope this will not stop you from being a loyal guest, and we will have an opportunity to welcome you again in the future to rectify your recent experience. Thank you for bringing this to my attention, and I definitely look forward to welcoming and meeting you on your next stay with us.Kind regards,General Manager
Guest User
Grand Deluxe Room
Check-in Mar 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 26 Apr 2025
Very nice accommodation and the pool is amazing! The staff is so nice and helpful. Breakfast is 😘
Tanggapan dari Properti: Dear our valued guest,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the facilities that we provided, delicious food, and the staff friendliness , those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
Mada Thaleeb
Business Suite Non Smoking
Check-in Nov 2024
Family
47 ulasan
10.0/10
Outstanding
Diposting pada 12 Jan 2025
The room was clean and tidy, rooms very spacious, and the staff is friendly. Thank you
Tanggapan dari Properti: Dear Mada Thaleeb,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
Fambo11
Deluxe Double Room
Check-in Des 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 14 Jan 2025
Awesome hotel ! Highly recommended! Will come back and stay here again
Tanggapan dari Properti: Dear Fambo11,We are very happy to know that you had an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com during your stay and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,General Manager
Guest User
Deluxe Queen Room
Check-in Agt 2024
Business travelers
7 ulasan
9.0/10
Great
Diposting pada 7 Sep 2024
I had good stay as my room was well kempt, and windows were directly lighten up by the sunlight. However, in terms of amenities, i noticed that there was no iron and iron board. The refrigerator was broken as well and there was a conmecting door to the other room which i find it odd. Anyway, this experience did not affect me because of the cleanliness and hospitality of the staff. I appreciate them contacting me to ask if they can clean as was in DND mode. Overall, i will still book again in this hotel for another opportunity of business travel
Tanggapan dari Properti: Dear our valued guest,Thank you very much for taking the time to write such a detailed review on your recent stay at Swiss-Belboutique Yogyakarta.I apologize that our room facility did not meet your expectations. Your comment is valuable, I highly appreciated it. I look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Alessandro Migliore| General Manager
YSTT
Deluxe Twin Room
Check-in Mar 2025
Travel with friends
16 ulasan
10.0/10
Outstanding
Diposting pada 28 Apr 2025
Great room, great service. Breakfast pretty decent. Second time staying here..
Tanggapan dari Properti: Dear YSTT,Thank you very much for taking the time to write such a detailed review on your recent stay at Swiss-Belboutique Yogyakarta.I apologize that your breakfast did not meet your expectation. Your comment is valuable, I highly appreciated it. I am very happy knowing that you loved the room, and staff service. Those are important little things that we provide at Swiss-Belhotel to ensure our guests comfort.I look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
Callie Ann
Family Suite
Check-in Des 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 21 Jan 2025
This was a lovely hotel, the staff were so accommodating. The breakfast was good and because trip.com automatically charged me for a four person booking when there was three, the hotel let me have an extra breakfast each day for take away. Highly recommended hotel.
Tanggapan dari Properti: Dear our valued guest,Thank you very much for taking the time to write such a positive review on your recent stay with family at Swiss-Belboutique Yogyakarta.We are very happy knowing that you enjoyed your stay at Swiss-belbooutique Yogyakarta.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
HyeHyeon
Deluxe Twin Room
Check-in Mei 2024
Travel with friends
6 ulasan
9.5/10
Amazing
Diposting pada 12 Jun 2024
Love the room, hotel breakfast was okay and I'm super impressed with the laundry service! Would love to go back again if I'm back in Yogjakarta
Tanggapan dari Properti: Dear HyeHyeon,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, delicious food, and the laundry service, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Alessandro Migliore | General Manager
FebDjas
Deluxe Double Room
Check-in Des 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 5 Jan 2025
It was a pleasant stay! Room was big & its near everywhere. Perfect for family
Tanggapan dari Properti: Dear Febrina,We are very happy to know that you had an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com during your stay and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,General Manager
Kristya
Deluxe Double Room
Check-in Des 2024
Couples
3 ulasan
8.5/10
Very Good
Diposting pada 5 Feb 2025
The room is clean and comfortable .friendly staff and near to go TuGu
Tanggapan dari Properti: Dear Kristya,Thank you for sharing your positive feedback on Trip.com and giving Swiss-Belboutique Yogyakarta your positive review.I couldn't agree more with you regarding our location. I am glad to know you're happy and enjoyed your stay.I hope we will welcome you again in the near future, and please do not hesitate to contact us prior your arrival should you have any special requirements.Once again thank you and see you soon.Kind regards,General Manager
AndersonDJ
Deluxe Twin Room
Check-in Mei 2024
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 17 Jun 2024
Good room and clean facilities!
Came for a stay with friends
Tanggapan dari Properti: Dear AndersonDJ,We are very happy to know that you have an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com from your stay experience, and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,Alessandro Migliore | General Manager
Guest User
Deluxe Queen Room
Check-in Jun 2023
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 2 Agt 2023
We thoroughly enjoyed our stay at Swiss Belboutique Yogyakarta! The breakfast spread was great and our stay was really comfortable. Without a doubt, we will choose to stay with Swiss Belboutique when we’re in Yogyakarta again.
Tanggapan dari Properti: Dear Our Valued Guest,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, delicious food, and the ambience , those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Nungrudin Sukmawati | General Manager
RODRIGUEZCOARASA
Deluxe Queen Room
Check-in Sep 2024
Solo travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 5 Okt 2024
Good service and facilities.
Tanggapan dari Properti: Dear Rodriguezcoarasa,Thank you very much for your great review of Swiss-Belboutique Yogyakarta on your recent stay with us.Your review acts as a recommendation to others who wants to find a hotel, meeting room or restaurant especially in Yogyakarta area.Kind regards,Alessandro Migliore | General Manager
Guest User
Deluxe Double Room
Check-in Sep 2023
Solo travelers
3 ulasan
9.0/10
Great
Diposting pada 6 Nov 2023
Check-In: I arrived at about 11am but the room was not ready yet, so I took a walk around the area. The front desk WhatsApped me that my room was ready at about 2.15pm.
Room: Comfortable room, bed, and pillows. Strong aircon. View was of the next building which wasn't great. TV had many channels including ChannelNewsAsia, HBO, AXN, Al Jazeera.
Location was okay - near but not quite walking distance to Malioboro (2.6km) and the Kraton (4.1km), which I resolved by taking Grab/GoJek.
Tanggapan dari Properti: Dear our valued guest,Thank you for your great review on your recent stay with us.It is so delightful to receive such a good review, and being recommended to other guests who wants to spend their stay in Yogyakarta area.See you soon on your next trip to Yogyakarta.Kind regards,Nungrudin Sukmawati | General Manager
Guest User
Business Suite Non Smoking
Check-in Jan 2024
Business travelers
15 ulasan
10.0/10
Outstanding
Diposting pada 17 Feb 2024
Amazingly spacious room,
Exceptional service
Great location
Tanggapan dari Properti: Dear our valued guest,Thank you very much for your great review of Swiss-Belboutique Yogyakarta on your recent stay with us.I couldn't agree more with you regarding our location, room and staff friendliness. I am glad to know you're happy and enjoyed your stay.I hope we will welcome you again in the near future, and please do not hesitate to contact us prior your arrival should you have any special requirements.Once again thank you and see you soon.Kind regards,Alessandro Migliore | General Manager