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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.3
Layanan4.5
Kebersihan4.5
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Tamu
Kamar Eksekutif Ramah Keluarga
Menginap di Jun 2022
Bepergian dengan teman
17 ulasan
4.2/5
Luar Biasa
Diposting pada 25 Jul 2022
Modern and very clean inside. Nice and big spacious room with comfortable beds.
No hairdryer in bathroom
Breakfast was basic
Staff initially rejected us from the hotel even though they accept foreigners. After reaching about to ctrip and 2 hours later. CTrip confirmed they will be accepting us. Staff had no idea how to deal with foreign passport even though it was an international hotel.
Terjemahkan
Tanggapan dari Properti: Distinguished Guests, Hello. This hotel is a qualified foreign-related hotel. May receive foreign guests. However, due to the relevant departments, foreign guests need to report to the relevant departments before moving in, so you need to register for registration, so delay your valuable time. I am so sorry!
Tanggapan dari Properti: 實在抱歉這麼晚才給您回覆,也是我工作失職給您美妙旅行帶來了不夠好體感,看到您的評論我已經落實,酒店規章制度嚴格執行,對相關工作人員做出懲罰,也感謝您反饋我們將會改進該您帶來不便請您諒解,同時也期望下次來伊犁繼續選擇隆鑫酒店,我們竭誠為您服務,同時也給您免費升級房型,還是期待您下次回家。