Hotel Boutique di Yibin

Stepping into the lobby of Crowne Plaza Yibin Luneng, the front desk smiles like a spring breeze. The service staff has light in their eyes, speaks in moderation, and their fingertips flutter like butterflies when handling procedures, and their efficiency is amazing. They remember the last name of each guest, and their slightly forward posture when asking for needs reveals sincerity. When arriving late at night, the cup of warm tea handed over at the right time soothes the tired heart of the traveler. Here, standardized services are endowed with human warmth, and every detail is telling: you are important. This may be the most moving background of luxury hotels - let the mechanical process bloom with the flowers of humanistic care.

The hotel staff management is very good, whether it is the girl at the front desk or the staff on the floor are very warm and thoughtful, giving a big 👍 praise. But the accommodation situation is really disappointing, the sound of the air conditioner is very, very loud, and I can't sleep at all; At more than 5 o'clock in the morning, the room began to be filled with a strong smell of cooking oil, pancake smell and oil smoke. The sound of the exhaust fan and the sound of the air conditioner were very, very annoying. It was indeed a very uncomfortable night. Our elderly did not rest well all night. Today, the high-speed driving status is very worrying. I finally arrived at Zhaotong and stayed at Hanting before I was relieved. Considering the good service attitude of the hotel, we also responded to these problems to the hotel in time and hope to be improved.

Room: The room is not very breathable. Since the hotel is relatively new, it still smells. Service: I booked it on Ctrip. I originally chose to upgrade my room using my membership benefits. When I checked in, I thought I had been upgraded, so I asked about it. The waiter said to take a look, thought for 3 seconds, and told me that I had been upgraded to a city view room. Then he repeatedly emphasized that there were no discounts on rooms during the 5.1 period. This is not a cover-up. There is no so-called city view room. I am too lazy to talk nonsense. Breakfast: Although the restaurant is relatively large, the variety of breakfast is really not much, which is still a little worse than the average 5-star hotel. There were many people during the 5.1 period, and there was no plan in advance. The breakfast entrance was blocked. Location: In the new district, close to the Yangtze River, the hotel directly connects to the greenway. This is the only good place for this stay. I ran along the greenway in the morning. There is a food street within a 10-minute walk around the area for meals, which is still a good choice.

The hotel housekeeper Lucy kept in touch before we checked in, and informed us in advance that we would be staying with children. She thoughtfully prepared toothbrushes and slippers for children, and sent us a travel guide to Yibin. I felt the enthusiasm and courtesy of the people of Yibin along the way. The hand-painted greeting cards were really heartwarming. I always choose Holiday Inn Express no matter which city I go to, but the experience of the Yibin branch is really the best, great!

I have stayed at this hotel many times, clean and hygienic, breakfast is rich, the room is about half larger than the average hotel, the decoration style I like very much, it is convenient to travel, and there are a lot of food around.

Every time I receive guests, I want to book here. First of all, the location is excellent, and it is convenient to go there to do things. The hotel has Chinese and Western food and seafood buffet for you to choose from. The environment is comfortable, the room is clean, and the facilities are also very considerate for the guests. The service of Xiao Wan in the lobby is enthusiastic. Overall, we are satisfied

I have lived in other chains before, and I have not lived in Atour. This is the first time I have lived in Atour. The experience is really good and I am very satisfied. The room was clean and comfortable, especially the pillows. The bed was soft and hard. The nightingale service was very intimate. Although there were not many types, the taste was very good. The breakfast was especially delicious! ! The place is not big but there are many types. I specially ate Yibin burning noodles and the taste is also very good. I have a full meal. With this experience of Atour, I will choose Atour next time I travel.

The environment of the room is OK, and the equipment is relatively new. The overall feeling is that many details are not done well. First, I don't know where to throw the used towels. Second, the sliding door of the toilet is not smooth at all. The most important feeling is that the service attitude of the bar staff is not very good. They just sit there. When you talk to them, sometimes they don't even look up or smile. It's not like the service that a good hotel should have. If you want to say that the service attitude is very bad, it's not. It's just that many details are not done well. Many very subtle services are not done well. I hope they will continue to work hard.

The overall feeling is not bad, the room is large and hygienic, because there are elderly people who need to take care of, I told them that I immediately upgraded the nearby room and changed it to one. But there are also regrets. One of them is that we booked three rooms and one air conditioner was actually bad. Second, the alarm was suddenly called in the middle of the night, and the residents of the whole building were drunk downstairs. The reason was an accidental power outage. A power outage, which tossed people who had already slept to get up, there was an elevator, because the elevator could not be used after the accident, and the elderly had to walk down from the four-story building. Such a thing at least shows that the hotel has no plans for unexpected situations, and the staff on duty has no experience in responding to emergencies. If there is a plan, such a false alarm situation should be notified immediately that the tenant does not have to leave the room, and the tenant will definitely not be so tossed. Third, when I left, I left an outdoor light in the room. Later, I called to ask and said that I didn't see it, so I lost it. I have this situation elsewhere, but things can be found back. #Location traffic

1. Good service attitude: the hotel staff is very kind, warm and thoughtful, giving people a feeling of being at home. 2. Complete facilities: The hotel facilities are very complete, the rooms are clean and tidy, the beds are comfortable, the air conditioning and hot water supply are good. 3. Convenient transportation around: the hotel is strategically located, convenient transportation, there are public transportation stations nearby, convenient for travel.