Hotel Family-friendly Xining

We arrived early from an overnight train and they checked us in upon arrival. Location is walking distance to train station with lots of food options nearby.

I stayed here for night, having left the higher rated Wanda hotel due to a lack of AC and being unable to sleep all night. The room and bathroom exceeded my expectations for 4 stars and were very close to 5 star standard IMO. The staff allowed me to check the room(and most importantly, AC) before booking, which I appreciated. Breakfast was good. I would stay again if returning to Xining.

The hotel is very good and worthy of being under the Blue Ocean Group. Every service staff is very polite, especially Chen at the front desk. Because I placed the order too quickly, I forgot to order breakfast. Chen helped me find a way and sent me a breakfast. It is almost the peak season now, and the hotel is also taking over group tours; but I think their service attitude is very good and impartial, whether it is for individual travelers or groups, which is very good. No matter if there are guests who need to ask questions, they don't look impatient at all. This is really [strong][strong][strong], I will stay there again next time I have the chance.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

This is a proper 4 star hotel. The bed is very comfortable. The toiletries are pretty good, the towels are soft and neat. It even includes a bath tub and has a clothes iron. There is a comfortable sofa to lounge on. There is no AC, but Xining is usually cold a d you wouldn't need an AC. The location is great too. Its overlooking the river. The only issues are 1. The breakfast spread is very very limited 2. It's a very old hotel and smells like one If you are okay with the limited breakfast spread and the smell, then this is a great hotel for the price.

The apartment is managed by Xinhualian Sofitel; the decoration grade, service level and hardware facilities are no lower than the Sofitel hotel in the same building. Compared with hotel rooms, apartments have a more homely feel and are suitable for family travel. For business travelers who stay in hotels for a long time, you can also try here for a change of taste. Personally, it feels more cozy than a hotel room. The hotel's breakfast is rich and carefully prepared with some local specialties, which are worth trying. Downstairs of the hotel is the busiest Wanda business district. You can basically find all the delicious and fun things in Xining nearby.

I brought my kids to Qinghai to visit relatives and chose this hotel. It was very good. I like heat so I chose a sunny room which was very comfortable. I could also see Nanshan Temple. It was very quiet. The hotel service was also very good. Seeing that we brought kids, they also introduced us to the wildlife park. I will bring my parents here if I have the chance.

I recently stayed at Xining Hot Spring Holiday Hotel and I was very satisfied with my stay. I especially want to write a good review for this hotel. First of all, the hotel's front desk staff was very considerate and gave me a free room upgrade and breakfast. Throughout our stay, the staff maintained a smiling and friendly attitude, always attentive to every guest's needs, whether at the front desk or in the restaurant. Secondly, the hotel's facilities are very complete. The bed in the room was comfortable and soft, giving me a good night's sleep. The shower in the bathroom has strong water flow, making bathing more comfortable. The hotel also provides high-speed and stable wireless network, allowing me to stay in touch with friends and family anytime and anywhere. The hotel's food and beverages are of excellent quality. Breakfast provides a variety of choices, whether it is Chinese or Western dishes, to meet the taste needs of different guests. All in all, it is a hotel worth recommending.

It was good at the location as I wanted but when requested for the drinking water on the second day they asked for the payment.

This is really an International Hotel with 5 star standard. Service, amenities and room toiletries is of premium quality except the central aircon is not switched on so the room temperature is at 25°C cannot be adjusted much lower, only can switch to fan full blast but not cold. When I lodge a complaint, the staff says they don't switch the central aircon for month of May but advise to just open the window as it gets cold in the evening. The cold air do come in through the window to keep the room cool.They will switch on the central aircon in month of June and July when it's very hot. Overall I love this hotel as it's next to the railway station and many local street food around the hotel. Highly recommended!