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Layanan4.8
Kebersihan4.8
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Abnos
Kamar Superior 2-tempat Tidur
Menginap di Jul 2024
Bisnis
30 ulasan
5.0/5
Fantastis
Diposting pada 21 Agt 2024
The only hotel to stay at when in the city. About 25 minute drive from the train station. Restaurants, bakery and retail are three minute walk from the hotel.
Terjemahkan
Tanggapan dari Properti: 非常感謝貴賓選擇入住邢台萬峯大酒店且給予專業的評價。在得到您對我們的貼心周到服務肯定和讚許後,同事們都感到非常榮幸與高興。我們會將您的評論與我們的團隊一起分享。請相信酒店從總經理到每位基層員工都致力於為每位賓客提供最完善的設施及最貼心的服務。我們將繼續秉持誠信經營、賓客至上的宗旨,為來自五湖四海的貴賓提供熱情、貼心、細緻的服務來回報廣大賓客對我們的支持和厚愛。再次感謝您對我們酒店的肯定,我們將以一如既往的優質服務期待您的再次到來~!
Alice Schuettler
Kamar Business Twin
Menginap di Agt 2024
Bepergian dengan teman
4 ulasan
3.2/5
Diposting pada 15 Sep 2024
We had a few misunderstandings with the reception staff, since no one spoke English properly and we couldn’t speak Chinese, still they mixed up a few things. They made processes, such as a later check in than expected and paying, more difficult than they should have been.
However, the room was nice and clean, looked like in the pictures. The food from the room service was already cold, apart from that alright. Breakfast was really good and the staff there was super friendly and helpful. Laundry service was worth the price, as it was really good as well.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for staying at Wanfeng Grand Hotel. We apologize for not providing you with a perfect stay experience. The issues you raised regarding meal items and language communication difficulties are taken very seriously by the hotel management, and we have conducted a thorough investigation and made timely improvements. If you have any problems during your stay, you can contact us at any time. Our hotel housekeeping center and front desk staff are available 24 hours a day to serve you wholeheartedly. We look forward to your next visit and wish you happiness every day.
Tamu
Business Double Room
Menginap di Mar 2024
Bisnis
13 ulasan
5.0/5
Fantastis
Diposting pada 24 Apr 2024
I was here for a week and the staff is very helpful. Lily at the front desk is super sweet and helped me find what I needed. This hotel smells really nice and they give you plenty of water! 👍👍👍
Terjemahkan
Tanggapan dari Properti: Dear guest,:Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is just to bring a different experience to every guest. We are really very moved to see your satisfaction and affirmation.
Tamu
Kamar Business Twin
Menginap di Nov 2023
Keluarga
7 ulasan
5.0/5
Fantastis
Diposting pada 16 Des 2023
We arrived at the hotel at 7pm and the food we brought ourselves needed to be heated. The hotel staff were very enthusiastic and helped us put the food into standard containers, which were then heated and delivered to our room. Thank you very much!
Terjemahkan
Tanggapan dari Properti: Dear customer, hello! Thank you for your perfect review. Your support and encouragement are the greatest driving force for us to move forward. Wanfeng Hotel strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness. Sincerely looking forward to your next visit.
Joy241
Business Double Room
Menginap di Mei 2023
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 9 Jun 2023
Great location. Decent breakfast. Staff was very friendly and helpful.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for taking the time to give us recognition. Your satisfaction is our unremitting pursuit. Looking forward to your visit again, I wish you and your family good health and happy every day!
NomadByun
Kamar Business Twin
Menginap di Apr 2023
Bisnis
9 ulasan
5.0/5
Fantastis
Diposting pada 17 Mei 2023
Everything is very good, especially the staff.s service is great.
Terjemahkan
Tanggapan dari Properti: Dear customer, thank you for your choice and high praise of our hotel. Satisfying customers is the service tenet of our hotel. We look forward to your next visit and will wholeheartedly serve you! Wishing you a happy life!
Luxiaoning
Business Double Room
Menginap di Feb 2022
Pasangan
10 ulasan
5.0/5
Fantastis
Diposting pada 21 Mar 2022
very nice tripe
Terjemahkan
Tanggapan dari Properti: 尊敬的客人您好!感謝您選擇萬峯大酒店和一直以來對萬峯大酒店的關注和厚愛,能為每位尊貴的來賓提供舒適温馨環境與優質服務一直是我們工作的目標也是我們的榮幸,您的鼓勵和細緻入微的評價是對我們的肯定也是我們工作的動力,我們會繼續努力為您帶來更貼心的服務與驚喜!全體工作人員期待您的再次下榻!
Tanggapan dari Properti: 1尊敬的賓客您好!感謝您的入住並在百忙之中對我們的詳細點評服務好每一位賓客是我們一致的追求,感謝您的五分好評,每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望萬峯大酒店會是您回憶裏最温馨最獨特的那個,祝您天天開心!!
Tanggapan dari Properti: 尊敬的1909客人,感謝您選擇入住萬峯大酒店並分享您的入住感受,非常抱歉沒能達到到您的預期,對於您提出的問題,領導很重視。因當天是當地供電系統突**況,今後酒店會汲取教訓做好充分準備,避免再次出現此類情況。您在店提出這些問題時,我們也及時與您聯繫解決,並按照您的要求贈送您一份早餐,再次感謝您的諒解與支持。希望您下次入住能感受到我們更優質的服務,真誠期待您的再次光臨。