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Ulasan Tamu tentang Wanfeng Grand Hotel
9.6/10
Istimewa
2138 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi9.6
Fasilitas9.5
Layanan9.7
Kebersihan9.7
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Parkir mudah(118)
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Kolam renang sangat bagus(28)
Menu prasmanan enak(15)
Buruk(28)
upadhya
Kamar Business Queen
Check-in Feb 2025
Traveler bisnis
19 ulasan
3.0/10
Diposting pada 1 Apr 2025
It is rated as 5 star property and they do not have room service. B.fast was very cold. No Ice cube in the Hotel .
Location is so bad that you do not get any Normal Taxi you have to call the private taxi like DIDI
Bath room shower was not working if you open the tab both the hand and the top shower run together.
All towels are kept in Plastic bags seems to us weather to use or not if used hope they do not charge.
Terjemahkan
Tanggapan dari Properti: 尊敬的1805客人:您好!對於此次您入住時遭遇的種種問題,我們深表歉意。酒店管理層非常重視,已針對您反饋的客房服務、早餐品質、設施故障等問題逐一進行整改處理。我們會加強服務人員的培訓,提升服務;全面檢修設施設備,保障正常使用。我們一定努力改進,爭取給您截然不同的優質體驗。期待您的再次光臨!
Abnos
Kamar Superior 2-tempat Tidur
Check-in Jul 2024
Traveler bisnis
30 ulasan
10/10
Fantastis
Diposting pada 21 Agt 2024
The only hotel to stay at when in the city. About 25 minute drive from the train station. Restaurants, bakery and retail are three minute walk from the hotel.
Terjemahkan
Tanggapan dari Properti: 非常感謝貴賓選擇入住邢台萬峯大酒店且給予專業的評價。在得到您對我們的貼心周到服務肯定和讚許後,同事們都感到非常榮幸與高興。我們會將您的評論與我們的團隊一起分享。請相信酒店從總經理到每位基層員工都致力於為每位賓客提供最完善的設施及最貼心的服務。我們將繼續秉持誠信經營、賓客至上的宗旨,為來自五湖四海的貴賓提供熱情、貼心、細緻的服務來回報廣大賓客對我們的支持和厚愛。再次感謝您對我們酒店的肯定,我們將以一如既往的優質服務期待您的再次到來~!
Tamu
Kamar Bisnis 2-tempat tidur
Check-in Okt 2024
Keluarga
12 ulasan
10/10
Fantastis
Diposting pada 1 Feb 2025
The hotel's facilities, services are first-class, the lobby manager and customer service to very enthusiastic, patient, make people feel like home warm. Whenever we go to Xingtai in the future, we will definitely stay here. Thanks to all the staff!
Terjemahkan
Tanggapan dari Properti: Dear guest, welcome! Thank you very much for your stay and appreciation! We are glad to bring you a wonderful time for your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit! Welcome back to experience it, and wish you a happy life!
Alice Schuettler
Kamar Bisnis 2-tempat tidur
Check-in Agt 2024
Bepergian dengan teman
4 ulasan
6.5/10
Diposting pada 15 Sep 2024
We had a few misunderstandings with the reception staff, since no one spoke English properly and we couldn’t speak Chinese, still they mixed up a few things. They made processes, such as a later check in than expected and paying, more difficult than they should have been.
However, the room was nice and clean, looked like in the pictures. The food from the room service was already cold, apart from that alright. Breakfast was really good and the staff there was super friendly and helpful. Laundry service was worth the price, as it was really good as well.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for staying at Wanfeng Grand Hotel. We apologize for not providing you with a perfect stay experience. The issues you raised regarding meal items and language communication difficulties are taken very seriously by the hotel management, and we have conducted a thorough investigation and made timely improvements. If you have any problems during your stay, you can contact us at any time. Our hotel housekeeping center and front desk staff are available 24 hours a day to serve you wholeheartedly. We look forward to your next visit and wish you happiness every day.
Tamu
Kamar Business Queen
Check-in Mar 2024
Traveler bisnis
24 ulasan
10/10
Fantastis
Diposting pada 24 Apr 2024
I was here for a week and the staff is very helpful. Lily at the front desk is super sweet and helped me find what I needed. This hotel smells really nice and they give you plenty of water! 👍👍👍
Terjemahkan
Tanggapan dari Properti: Dear guest,:Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is just to bring a different experience to every guest. We are really very moved to see your satisfaction and affirmation.
Joy241
Kamar Business Queen
Check-in Mei 2023
Traveler bisnis
1 ulasan
10/10
Fantastis
Diposting pada 9 Jun 2023
Great location. Decent breakfast. Staff was very friendly and helpful.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for taking the time to give us recognition. Your satisfaction is our unremitting pursuit. Looking forward to your visit again, I wish you and your family good health and happy every day!
NomadByun
Kamar Bisnis 2-tempat tidur
Check-in Apr 2023
Traveler bisnis
10 ulasan
10/10
Fantastis
Diposting pada 17 Mei 2023
Everything is very good, especially the staff.s service is great.
Terjemahkan
Tanggapan dari Properti: Dear customer, thank you for your choice and high praise of our hotel. Satisfying customers is the service tenet of our hotel. We look forward to your next visit and will wholeheartedly serve you! Wishing you a happy life!
Tanggapan dari Properti: 【人生總是需要一次又一次旅行!】每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有她們甜美而有温馨的回憶,希望萬峯大酒店會是您回憶裏最温馨最獨特的那個!看到您的滿意和肯定,我們真的是非常感動,同時我們更有動力前行,萬峯大酒店期待您的再次光臨。