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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.6
Kebersihan4.7
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Shaly
Deluxe Double Room
Menginap di Nov 2024
Sendiri
3 ulasan
3.5/5
Diposting pada 25 Nov 2024
The hotel is in the middle of island which can be advantageous or disadvantageous depends on your requirement. Rooms were clean and breakfast was very good. But I was a bit disappointed to see that, there was a small glass jar of “sweets to try”, when I opened it, it was all eaten and empty plastic wrapping were left inside. It kind of disgusting to see that waste was left on table and I reached into something which was touched,eaten and discarded by others.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for choosing Hilton Xiamen and for taking the time to share your feedback with us; it is the driving force for our progress. We regret that we were not able to provide a completely satisfactory stay for you this time. We have already reported the situation you described to the relevant department managers and have arranged for a check of the room you stayed in. We sincerely apologize for any inconvenience this may have caused during your stay.We will certainly strengthen the training of our service staff and continuously improve the quality of our services, striving to provide the most perfect and comfortable stay for all our guests. Thank you again for your patronage. We look forward to the opportunity to serve you again during your next visit to Xiamen, and we are confident that you will notice our improvements. We sincerely await your next visit.
Travelgirrl
Deluxe Double Room
Menginap di Mar 2024
Pasangan
37 ulasan
5.0/5
Fantastis
Diposting pada 1 Apr 2024
We had a good stay at the Hilton. The staff were friendly and we had a delicious breakfast
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality and the pursuit of inspiration for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.
Tamu
Deluxe City-view Queen Room
Menginap di Okt 2024
Bisnis
2 ulasan
4.7/5
Menakjubkan
Diposting pada 23 Okt 2024
Fantastic breakfast. Very helpful staff. Not too far from Xiamen Station.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.
Pengguna Anonim
Deluxe Room (2 tempat tidur)
Menginap di Jul 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 18 Jul 2024
Great location with hospitable service! Everything is as at the excellence Hilton's international standard.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.
enenzhe
Deluxe Double Room
Menginap di Nov 2024
Bisnis
34 ulasan
5.0/5
Fantastis
Diposting pada 26 Nov 2024
Great service, good location. No problem with late checkout.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.
Richard-6188
Deluxe Room (2 tempat tidur)
Menginap di Agt 2024
Bisnis
11 ulasan
5.0/5
Fantastis
Diposting pada 3 Okt 2024
Fast chk in once u have book with trip.com
Room - clean
Food for bkft lot of.choice
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.
Kim Huat
Deluxe Double Room
Menginap di Jun 2024
Bisnis
14 ulasan
4.2/5
Luar Biasa
Diposting pada 18 Jun 2024
The front desk service is friendly. The room is clean and tidy. The breakfast variety have been improved. Except for the coffee bean provided still at low grade and not aromatic enough. Hope the management to look into it. Thanks
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. About the cofeee bean quality, we've informed our F&B colleagues and will put our efforts in improving the quality of our cafe section, looking forward to welcome you back soon.
Tamu
Deluxe Double Room
Menginap di Feb 2024
Pasangan
8 ulasan
5.0/5
Fantastis
Diposting pada 22 Feb 2024
Location is excellent. Plenty of food options just across the road, KTV is nearby, subway station 5 minutes away. Hotel staff were very efficient and warm.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. Thanks again for taking time to review us and look forward to welcome you back soon.
Tamu
Deluxe City-view Queen Room
Menginap di Feb 2024
Lainnya
1 ulasan
3.7/5
Diposting pada 15 Feb 2024
Great location - adjacent to a subway station. I had to lodge a request for the refund of the deposit of RMB 500, unlike the automatic immediate refund on the same day of check out. of many other hotels get immediate refund on the same day of check out.I’m yet to receive the refund from Hilton Xiamen.
On a separate matter, the shower basin was leaking. I had to use the robe to absorb water leaked from the shower basin.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing Hilton Xiamen and taking time to review us. We apologize for having been below your expectations during this stay. We saw that several scores didn't meet your expectations, and we will forward this information to relevant department managers. Then I will push them to improve We hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.
Rehan Tarique
Deluxe Double Room
Menginap di Nov 2024
Sendiri
13 ulasan
5.0/5
Fantastis
Diposting pada 3 Des 2024
Very nice location and service
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.
Dara
Deluxe City-view Queen Room
Menginap di Jan 2024
Bisnis
8 ulasan
5.0/5
Fantastis
Diposting pada 29 Mar 2024
Great staff. Very easy access to city center. Definitely will come back again.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.
Tamu
Kamar Premium King
Menginap di Nov 2023
Bisnis
29 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Nov 2023
Very well located hotel in the city centre, room a bit small and outdated, but still quite decent. Perfect to stay a couple of days.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.
gialloandy
Kamar dengan Tempat Tidur Ukuran King ACCESSIBLE
Menginap di Jan 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 28 Jan 2024
Room is clean, Location and breakfast are good. We will come again.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at Hilton Xiamen, and give us such a high rating. We are so delighted to know that you have enjoyed our service. And we uphold Hilton's hospitality service quality for the goal, is committed to providing every guests with a comfortable and pleasant stay experience. Thanks again for taking time to review us and look forward to welcome you back soon.
Pengguna Anonim
Deluxe City-view Queen Room
Menginap di Sep 2023
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 5 Okt 2023
Bear to airport and railway station, nice condition and enviornemtn
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for writing a review about your recent stay at Hilton Xiamen. We are so delighted to know that you have enjoyed our service. Our all team members are dedicated to delivering good service and to creating memorable moments to all our guests. Looking forward to welcome you back soon.
Chee Hian
Kamar Premium King
Menginap di Des 2023
Bepergian dengan teman
2 ulasan
4.0/5
Luar Biasa
Diposting pada 2 Jan 2024
Very convenient location but old room
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for choosing Hilton Xiamen and taking time to review us. We apologize for having been below your expectations during this stay. Just be noticed that some facilities are gradually updating recently and we believe it will show a new face to our guests soon. We would be so delight if you are willing to reply us and give more suggestions with details. We hope that we still have a chance to welcome you again soon for experiencing the improvements of our hotel. Thank you.