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Ulasan terverifikasi
Lokasi4.5
Fasilitas4.4
Layanan4.6
Kebersihan4.6
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hannah muthoni
1 Tempat Tidur Ukuran King Standar Lantai Tinggi
Menginap di Okt 2024
Bisnis
2 ulasan
4.2/5
Luar Biasa
Diposting pada 11 Okt 2024
Nice hotel, a little dated but really lovely service - some english speaking and especially Mr Alan Wang (王河峰) was very helpful to us with a delivery! thank you for a great stay. The gym is really decent
Terjemahkan
Tanggapan dari Properti: Dear guest: Hello! It is a great honor to have you here at Crowne Plaza Beijing Zhongguancun. The hotel aims to provide each guest with a comfortable living environment and inspired excellent service, we will continue to improve the hotel's facilities and equipment and improve the quality of service to allow guests to obtain a more satisfactory travel experience. Look forward to meeting you again, wish you a happy life and good health!
Selengkapnya
Pengguna Anonim
Kamar Standar - Tempat Tidur Ukuran King
Menginap di Jan 2025
Bisnis
1 ulasan
4.7/5
Menakjubkan
Diposting pada 3 Jan 2025
Annie has provided very good support. Many thanks.
Terjemahkan
Tanggapan dari Properti: Dear guest: Hello! It is a great honor for you to choose to visit the Crowne Plaza Beijing Zhongguancun. The hotel aims to provide a comfortable living environment and excellent service for every guest. We will continuously improve the facilities and equipment of the hotel and enhance the quality of service to ensure that guests have a more satisfactory travel experience. Looking forward to meeting you again. Wishing you a happy life and good health!
Selengkapnya
Tamu
Upgrade Standar Room
Menginap di Jun 2024
Bisnis
4 ulasan
4.0/5
Luar Biasa
Diposting pada 17 Jun 2024
20th Floor was quite hot. Not very comfortable. And the aircon didn't not help. English speaking receptionist would be a great addition.
Terjemahkan
Tanggapan dari Properti: 【北京中关村皇冠假日酒店商务出行客人真实感受4.9分+】Dear guest,We are encouraged to see your sincere comments about us. Since the hotel opened in 2008, it has been 15 years since the hotel staff inherited and committed to providing mature and high-quality service experience to our guests, so that every guest's experience in Crowne Plaza Zhongguancun is perfect. Thank you very much for your suggestion. The hotel also attaches great importance to it and has given feedback to relevant departments as soon as possible. We look forward to your next stay at Crowne Plaza Zhongguancun and wish you all the best!
Selengkapnya
Tamu
Kamar Standar - Tempat Tidur Ukuran King
Menginap di Apr 2024
Sendiri
6 ulasan
4.2/5
Luar Biasa
Diposting pada 23 Mei 2024
The hotel is my first choice if I want to stay in Zhong Guan Cun area. The facility and style of the hotel are a bit out of date and the hotel is still comfortable and convenient in most aspects. I left behind some cloth by mistake and the hotel staff called me to arrange a pick up. I very much appreciate that.
Terjemahkan
Tanggapan dari Properti: Dear guest: Warm greeting from Crowne Plaza Beijing Zhongguancun! It is a great honor to have you here at Crowne Plaza Beijing Zhongguancun. The hotel aims to provide each guest with a comfortable living environment and inspired excellent service, we will continue to improve the hotel's facilities and equipment and improve the quality of service to allow guests to obtain a more satisfactory travel experience. Look forward to meeting you again, wish you a happy life and good health!
Selengkapnya
Tamu
Kamar Standard
Menginap di Jun 2023
Bisnis
6 ulasan
3.5/5
Diposting pada 20 Jun 2023
I am living at the top floor (20/F) and it is extremely hot. The air conditioner is a centralized system and I cannot adjust. After telling the frontdesk, they send me a electronic fan and it feel slightly better…
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for staying with us at the Crowne Plaza Beijing Zhongguancun!Thank you for taking the time to provide feedback about your staying experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Again, thank you for sharing your comments,and look forward to welcoming you back at Crowne Plaza Beijing Zhongguancun in the near future.
Selengkapnya
Peggy
Upgrade Standar Room
Menginap di Jan 2024
Bisnis
7 ulasan
4.2/5
Luar Biasa
Diposting pada 22 Jan 2024
Reception is friendly. maybe hotel is old. So can see many furniture are old
Terjemahkan
Tanggapan dari Properti: Dear Guest,Seeing your sincere evaluation of us greatly encourages us. The hotel has been open for 15 years since 2008, and our staff have been committed to providing mature and high-quality service experiences to our guests from all over the world, ensuring that every guest's experience at the Zhongguancun Crowne Plaza Hotel is perfect. Thank you very much for your suggestion about the outdated hotel facilities. The hotel also attaches great importance to it and promptly provided feedback to the relevant departments. Looking forward to your stay at the Crowne Plaza Zhongguancun again and wishing you all the best!
Selengkapnya
Robert
Kamar Standar - Tempat Tidur Ukuran King
Menginap di Feb 2024
Pasangan
11 ulasan
5.0/5
Fantastis
Diposting pada 15 Feb 2024
Very nice rooms and good service. Would stay again in future
Terjemahkan
Tanggapan dari Properti: Dear guests, sincere greetings from Crowne Plaza Beijing Zhongguancun. Thank you for your valuable comment, we are very happy and honored to know that you are satisfied with your stay. The hotel staff sincerely look forward to your visit again, and do their best to prepare for your next visit, create more unforgettable memories and experiences, sincere wishes and greetings to you.
Selengkapnya
Jan姜骏
Kamar Standard
Menginap di Jun 2024
Sendiri
27 ulasan
4.5/5
Sangat Baik
Diposting pada 24 Jun 2024
was okay next time will stay again
Terjemahkan
Tanggapan dari Properti: 【北京中关村皇冠假日酒店商务出行客人真实感受4.9分+】Dear guest: Hello! It is a great honor to have you here at Crowne Plaza Beijing Zhongguancun. The hotel aims to provide each guest with a comfortable living environment and inspired excellent service, we will continue to improve the hotel's facilities and equipment and improve the quality of service to allow guests to obtain a more satisfactory travel experience. Look forward to meeting you again, wish you a happy life and good health!
Selengkapnya
Tamu
2 double Standar Lantai Tinggi
Menginap di Jul 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 10 Jul 2024
good location, good service
Terjemahkan
Tanggapan dari Properti: 【北京中关村皇冠假日酒店商务出行客人真实感受4.9分+】Dear guests, we are very glad that you have chosen to stay at Crowne Plaza Beijing Zhongguancun. Your satisfaction and support are the infinite motivation for our continuous progress. The hotel is located in the core area of Zhongguancun, providing you with a comfortable and warm and one-stop stay experience. The hotel attaches great importance to each guest's stay experience, we will make your efficient business travel and leisure vacation with intimate service. At the same time, welcome to your next stay, we will wholeheartedly provide you with intimate professional service, we sincerely hope that you visit again, I wish you a happy work and life!
Selengkapnya
Amanda Yiping
Kamar Standard
Menginap di Apr 2023
Keluarga
3 ulasan
4.5/5
Sangat Baik
Diposting pada 11 Jun 2023
Very pleasant service and environment. The room was quite large, and we enjoyed the complimentary cookies and fruit.
We took my 2-year-old to the pool, which was nice and mostly empty. There was no shallow end for kids, so my son was a bit scared (he is still new to swimming pools), but he permitted me to carry him around in it.
It was not very easy to walk around and find a place to eat quickly except for some fast food restaurants. The street the hotel is on is a wide highway, so we did not spend a lot of time walking around outside. But we were able to easily and quickly get to the new Summer Palace from here.
Selengkapnya
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for staying with us at the Crowne Plaza Beijing Zhongguancun!Your positive feedback regarding your stay experience is definitely of greatest reward! We have shared your comments amongst our team.We are certain that your compliments will encourage and motivate our team to go further.Look forward to welcoming you back at Crowne Plaza Beijing Zhongguancun in the near future.
Selengkapnya
Erykk
Kamar Standar-Dua Tempat Tidur
Menginap di Nov 2024
Bepergian dengan teman
4 ulasan
5.0/5
Fantastis
Diposting pada 27 Des 2024
Great
Terjemahkan
Tanggapan dari Properti: 【北京中關村皇冠假日酒店商務出行客人真實感受4.9分+】尊敬的客人,您好!感謝您的分享,非常開心陪伴您度過愉快的時光。酒店地理位置優越,坐落於中關村核心區,從酒店到北京首都國際機場僅需45分鐘,乘車前往市中心與中國國家會議中心僅需 30 分鐘,步行5分鐘即可搭乘北京地鐵4號線及10號線。酒店於2008年開業至今已有15年,15年間酒店員工傳承且致力於提供成熟優質的服務體驗給與我們的八方來客,讓每一位賓客在中關村皇冠假日酒店的每一站體驗都盡善盡美。想您所想是我們服務的符號,温暖是我們不變的宗旨,希望您的每次出行都能感受到家般舒適與温暖,誠意期待您的再次光臨並祝您萬事順意。
Selengkapnya
Tamu
Kamar Standard
Menginap di Nov 2023
Bisnis
8 ulasan
4.2/5
Luar Biasa
Diposting pada 27 Jan 2024
Nice staff
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,非常感謝您對北京中關村皇冠假日酒店的認可與讚美,酒店地處中關村核心地帶,地理位置優越,配套完善的服務設施,為您打造舒適雅緻的到店體驗。客房、餐廳及健身中心等均配備全景落地窗,可讓您飽覽城區內自然美景,享受休閑時光,領略城市迷人風光。您的認可是我們前進的動力,誠摯期待與您再次相遇,酒店全體員工竭誠為您服務,祝您生活愉快!
Tamu
1 Tempat Tidur Ukuran King Standar Lantai Tinggi
Menginap di Agt 2023
Bisnis
4 ulasan
5.0/5
Fantastis
Diposting pada 28 Agt 2023
good good
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好!感謝您的分享,非常開心陪伴您度過愉快的時光。酒店地理位置優越,坐落於中關村核心區,從酒店到北京首都國際機場僅需45分鐘,乘車前往市中心與中國國家會議中心僅需 30 分鐘,步行5分鐘即可搭乘北京地鐵4號線及10號線。酒店於2008年開業至今已有15年,15年間酒店員工傳承且致力於提供成熟優質的服務體驗給與我們的八方來客,讓每一位賓客在中關村皇冠假日酒店的每一站體驗都盡善盡美。想您所想是我們服務的符號,温暖是我們不變的宗旨,希望您的每次出行都能感受到家般舒適與温暖,誠意期待您的再次光臨並祝您萬事順意。
Tanggapan dari Properti: 【北京中關村皇冠假日酒店商務出行客人真實感受4.9分+】尊敬的客人:看到您對我們如此真摯的評價,讓我們備受鼓勵。酒店於2008年開業至今已有15年,15年間酒店員工傳承且致力於提供成熟優質的服務體驗給與我們的八方來客,讓每一位賓客在中關村皇冠假日酒店的每一站體驗都盡善盡美。非常感謝您的建議,酒店也非常重視,並在第一時間反饋給了相關部門。期待您再次下榻中關村皇冠假日酒店並祝您萬事順利!
Tanggapan dari Properti: 【北京中關村皇冠假日酒店商務出行客人真實感受4.9分+】尊敬的賓客,您好!非常遺憾以這樣的方式給您留下印象。對客服務中客人的舒適感受和愉悦心情始終是我們追求的目標。我們還不完美,但在追逐卓越的過程中從未懈怠。請相信您的經歷僅僅是一個個例,我們會加強員工服務培訓和提高對細節的持續關注。也希望您有機會再次光臨,親身感受我們為大眾所熟知的一貫的服務品質。很期待您的再次到來並祝您萬事順意。