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Ulasan terverifikasi
Location9.2
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(1648)
Positive reviews(1616)
Reviews with photos/video(435)
Awesome amenities(194)
Easy to get around(192)
Convenient location(150)
Classy environment(133)
Close to metro(106)
Friendly front desk staff(75)
Delicious breakfast(47)
Perfect for business trips(29)
Negative reviews(32)
Guest User
Lazy Private Big Bed Room
Menginap di Des 2024
Solo travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 20 Jan 2025
I stayed at this hotel while visiting the city for the marathon weekend.
The hotel is clean, comfortable and quiet. The room was perfect for me. The bed was comfortable and there was no noise issues.
The hotel is very convenient for the metro. It’s only a couple of minutes walk to the metro, which is very easy and cheap to get to many of the main tourist spots in town. The pedestrian street is roughly 15/20 minutes away using the metro.
The hotel is also surrounded by restaurants, so if you want to eat close to the hotel then you have plenty of options.
The only thing that may confuse some travellers is the name on the hotel sign doesn’t match that on Trip.
The staff were very friendly and helpful. I’d recommend this hotel.
Tanggapan dari Properti: Dear Guest,Thank you very much for choosing our hotel and for taking the time to leave such a detailed and positive review! We are delighted to hear that you were satisfied with our cleanliness, comfort, and quiet environment. It's reassuring to know that the bedding provided you with a restful sleep and that there were no issues with noise.The hotel's proximity to the subway station certainly added convenience to your exploration of various city attractions, which we're glad enhanced your journey. It's also gratifying to learn that the abundant dining options nearby met your needs. We take great pride in our staff's enthusiastic service, which we strive to offer for your convenience.Regarding the discrepancy between our signboard name and the name listed on Trip, we will address this issue promptly to prevent any confusion for future guests. Thank you for your suggestion!Once again, thank you for your recommendation and support. We look forward to the opportunity to welcome you back in the future.Wishing you a pleasant life and smooth travels!Best regards,
Anonymous User
Yuanqi Zhixuan Big Bed Room
Menginap di Feb 2025
Couples
5 ulasan
8.0/10
Very Good
Diposting pada 9 Mar 2025
good breakfast, clean room, robot deliver ******* food
Tanggapan dari Properti: Thank you for your recognition! We are glad that you like the breakfast and the clean room, and we hope that the robot delivery service will bring you convenience. We look forward to serving you again!
Ali Taha Ali
Yuanqi Zhixuan Big Bed Room
Menginap di Nov 2024
Business travelers
12 ulasan
10.0/10
Outstanding
Diposting pada 19 Jan 2025
I loved this place, so much comfortable and clean.
Nice decorations and smart kind staff.
Tanggapan dari Properti: 尊敬的客人,感謝您對我們酒店的認可與好評。我們非常高興您對酒店的裝飾、清潔度以及員工服務感到滿意。我們始終致力於為客人提供高品質的住宿體驗,您的反饋對我們非常重要。期待在未來的日子裏再次為您服務。祝您一切順利!
wong hsien loong
Sky Heart Selection King Room
Menginap di Jan 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 6 Mar 2025
Airport is near, very clean and comfortable
Tanggapan dari Properti: 感謝您選擇雲睿酒店並分享您的愉快入住體驗!我們非常高興聽到您對我們酒店的位置靠近機場、房間的乾淨整潔以及整體舒適度給予了高度評價。關於位置:我們深知對於需要便捷交通的客人來説,靠近機場的位置非常重要。能夠為您的行程提供便利,讓我們感到十分欣慰。關於清潔度:客房的衞生是我們最為重視的部分之一,您的認可是對我們清潔團隊工作的最大肯定。關於舒適度:確保每位客人都能在温馨舒適的環境中放鬆休息是我們的目標。您的滿意就是對我們最大的鼓勵。期待未來有機會再次為您服務,歡迎您隨時回來享受更多的美好時光!
Anonymous User
Lazy Private Big Bed Room
Menginap di Mar 2025
Solo travelers
25 ulasan
10.0/10
Outstanding
Diposting pada 11 Apr 2025
The staff at this hotel are always warm and welcoming. Their outstanding hospitality consistently makes guests feel valued and comfortable. Keep up the excellent work!
Tanggapan dari Properti: Dear guest, Your affirmation is the driving force behind our progress! Knowing that every satisfaction and appreciation of you embodies the hard work and dedication of our team. Your evaluation "Employees are warm and hospitable, making people feel valued and comfortable" is the greatest affirmation of our work. To this end, we will continue to uphold the service concept of "customer-oriented", constantly optimize service processes and improve service quality. At the same time, we will also feed back your suggestions to all employees to encourage them to maintain and continuously improve the service quality, so that every hotel guest can enjoy a high-quality accommodation experience. Thank you again for your valuable opinions, and look forward to providing you with more intimate and comfortable service when you visit next time. Your satisfaction is the goal we always pursue!
meruson
Yuanqi Zhixuan Big Bed Room
Menginap di Agt 2024
Solo travelers
48 ulasan
10.0/10
Outstanding
Diposting pada 15 Sep 2024
this hotel adopts the smart home concept. the room can be voice controlled by xiao du xiao du to turn off the lights, close the curtain, turn off the tv, etc. the toilet is also equipped with Japanese style tech. the room is spacious and designer pays attention to detail such as lighting does not shine into the eyes when lying on the bed. the light strip is bright enough and not dim. the shampoo and body wash are very good for my skin, moisturizing.
the buffet breakfast is sumptuous and delicious. there are lots of fruit. the seats are comfortable.
the staff are helpful and you can contact them easily via wechat.
the hotel is conveniently located in the center of the island, you can take the metro, buses to get to the popular attractions easily. there are also plenty of shared bikes around. the hotel is in a shopping mall, there is a supermarket on the second floor. there are plenty of eateries around.
6/14
Tanggapan dari Properti: Thank you very much for choosing our hotel and leaving such detailed and positive comments! We are glad to know that you have enjoyed our smart room facilities and comfortable accommodation experience. We are committed to providing excellent customer service, and we are glad to hear that our efforts have been recognized by you.We are glad that you like our buffet breakfast and convenient location. We hope that these amenities can add more fun to your trip.If you come again in the future, we will continue to work hard to provide you with the same or better experience. We look forward to your next stay and hope you can continue to give us valuable comments and suggestions.Thank you again for your support!
Guest User
Yuanqi Zhixuan Big Bed Room
Menginap di Agt 2024
Family
15 ulasan
10.0/10
Outstanding
Diposting pada 10 Nov 2024
Very good service. Convenient place to move around. Some supermarkets and shops around. A lot of restaurants. The breakfast was also plentiful.
Tanggapan dari Properti: Dear guest, thank you for your good comments! We are very pleased that you are satisfied with our service, location, as well as surrounding amenities. Your affirmation is the driving force for us to move forward. In response to your feedback, we will continue to improve to ensure the diversity and deliciousness of breakfast, and further optimize the convenience of surrounding facilities. Looking forward to your next visit and enjoying our services again. Thank you again and have a happy life!
vale92
Sky Heart Selection King Room
Menginap di Jan 2025
Solo travelers
25 ulasan
9.5/10
Amazing
Diposting pada 19 Apr 2025
This hotel is located in a quiet area although there are several shops to buy from. It’s also very close to the subway and a few stops away from Xiamen Station.
Tanggapan dari Properti: 尊敬的客人,非常感謝您對我們的評價。我們很高興您對酒店的位置感到滿意,既能享受寧靜的環境,又方便購物和交通。您的反饋對我們非常重要,我們一直致力於提供便捷舒適的住宿體驗。如果您在逗留期間有任何需要或建議,都請隨時告知我們。期待有機會再次為您服務,讓您的旅程更加愉快。
Hansen
Yuanqi Zhixuan Big Bed Room
Menginap di Jan 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 1 Mar 2025
I recently stayed at this hotel and was highly impressed with the service and facilities provided. Here are some highlights from my stay:
Excellent Service: The hotel staff were exceptionally friendly, professional, and always ready to assist. The check-in and check-out processes were quick and efficient. Every request or question I had was addressed promptly and with a warm attitude.
Clean and Comfortable Room: The room I stayed in was very clean, tidy, and well-maintained. The bathroom was also spotless. The bed was comfortable, and the overall ambiance of the room made my stay relaxing and enjoyable.
Strategic Location: The hotel is located in a highly convenient area. It is close to a metro station, making it easy to access various tourist attractions and the city center. Additionally, there are plenty of dining options nearby, ranging from restaurants to small cafes serving delicious meals.
Tanggapan dari Properti: Thank you so much for your detailed review, we are honored and encouraged to see how pleased you are with our service, facilities and location. Regarding the excellent service you mentioned, we will, as always, ensure professional, enthusiastic assistance from all staff. For the cleanliness and comfort of our rooms, we have immediately stepped up routine maintenance and inspections to ensure that every stay provides the high-quality experience you describe. As for the strategic location of the hotel, we are pleased to offer you convenient travel options and a wealth of surrounding dining. Each time you stay, we offer an appropriate upgrade option as a courtesy of your valuable affirmation. Looking forward to serving you again and making your next trip even more enjoyable. Thank you again for your valuable feedback and wish you a happy life!
Guest User
Lazy Private Double Bed Room
Menginap di Jan 2025
Couples
1 ulasan
9.0/10
Great
Diposting pada 2 Mar 2025
My overall stay with hotel is pleasant and walking distance to eatery outlets. Hotel staff are helpful and amenities in room has great technology features and user friendly. Will recommend to frens.
Tanggapan dari Properti: Thank you for choosing Yunrui Hotel and sharing such a wonderful stay experience! We are very pleased to hear that you are satisfied with our overall service, especially the convenient location, helpful staff and advanced room facilities. We're honored by your feedback, especially knowing that you can easily walk to nearby restaurants and appreciate the convenience of our high-tech room amenities. These are part of our commitment to providing every guest with a convenient and comfortable stay. Thank you very much for recommending our hotel to your friends. This is the greatest affirmation and support for us. We will continue to work hard to maintain our high standards of service quality to ensure that every stay will bring you and your friends pleasant memories. We look forward to having the opportunity to serve you again in the future, and you are welcome to come back anytime to enjoy more good times! Best wishes,
William326
Yuanqi Zhixuan Big Bed Room
Menginap di Agt 2024
Couples
14 ulasan
8.0/10
Very Good
Diposting pada 3 Sep 2024
The hotel provides good service. The location is also convenient for us to explore Xiamen
Tanggapan dari Properti: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Balcony King Room
Menginap di Agt 2024
Travel with friends
99 ulasan
10.0/10
Outstanding
Diposting pada 14 Sep 2024
The hotel is clean. There is a coffee on the first floor. The service is good.
Tanggapan dari Properti: Dear guest, hello! Thank you very much for your positive evaluation of our hotel! We are very happy to know that you are satisfied with our cleanliness, the coffee provided on the first floor and our service. Your satisfaction is the greatest motivation for us to continuously pursue excellent service. Thank you for your valuable comments and look forward to your next visit, so that we can have the opportunity to serve you again and create more good memories. I wish you a happy life!
Raven Lwin Moe
Yuanqi Zhixuan Big Bed Room
Menginap di Okt 2024
Business travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 30 Nov 2024
Very good transportion
Tanggapan dari Properti: Thank you very much for your recognition and compliment. I am glad to know that our hotel has won your heart for its convenient transportation. We are well aware of the importance of convenient transportation to our guest experience. Please rest assured that we will continue to improve service quality and facilities to ensure that every guest can enjoy a more comfortable and convenient journey. If there are still any needs or problems during your next stay, please feel free to let us know and we will go all out to provide you with the best solution. Thank you again for your visit and valuable feedback, and look forward to your next visit!
Guest User
Lazy Private Big Bed Room
Menginap di Des 2024
Solo travelers
83 ulasan
10.0/10
Outstanding
Diposting pada 9 Jan 2025
Better stay than expected, I was worried about a windowless room in a converted mall, but room was clean & comfortable with good quality furnishings. Staff were excellent, especially the woman with glasses at front desk. Location is central (though not near tourist sites), few minutes to metro (exit 12)
Tanggapan dari Properti: Dear Sir/Madam, Thank you for your valuable feedback during your stay. We are glad that you are satisfied with the comfort of the room and the quality of service. For the description of room location, your proposed market location decision is based on diverse considerations, and we respect and understand your views. We greatly appreciate your evaluation of the quality of service provided by the front desk staff and your recognition of specific employees. We will pass on your praise to her and continue to encourage the team to maintain a high standard of service. In the case of no windows, we understand that this may not be what you expect, especially in buildings in downtown buildings. This is a special consideration of design layout, and we must consider practical constraints and cost-effectiveness when selecting a site. Our remodels are designed to provide the comfort and convenience you need. We will focus on planning window improvement options for future projects to ensure a better experience. In addition, we are also exploring ways to add indoor greenery and improve lighting to enhance the natural feel and comfort of the space. We are working to address such inconveniences and are committed to enhancing the customer experience in every detail. Once again, thank you for your loyal support and feedback, your voice is crucial to elevating the quality of our services and facilities improvement. Looking forward to the opportunity to serve you again and provide you with a more perfect stay experience. Sincere regards, Hotel Management Team
Guest User
Lazy Private Double Bed Room
Menginap di Nov 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 3 Feb 2025
The stay was acceptably good although there was minor problem that the sewer clogged and they came to solve it.
Tanggapan dari Properti: We are glad to know that you were satisfied with your overall stay and we apologize for any inconveniences caused, especially the blocked drain issue. We take your feedback very seriously and have taken action. We have immediately addressed any inconvenience you experienced during your stay and hope to minimize the impact. Your understanding and patience are very important to us. We will continue to work hard to improve the quality of our service and the level of facility maintenance, and look forward to providing you with a more perfect accommodation experience in the future. Welcome to visit us again