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Ulasan Tamu tentang The Westin Xi'an
9.5/10
Outstanding
9849 ulasan
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Ulasan terverifikasi
Location9.5
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(9849)
Positive reviews(9628)
Reviews with photos/video(1909)
Great location(3390)
Delicious breakfast(838)
Friendly front desk staff(556)
Perfect for kids(330)
Well designed(265)
Delicious buffet(71)
Tasty restaurant(69)
Negative reviews(221)
Patrick
Super Room (Double Bed)
Check-in Feb 2025
Business travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 29 Mar 2025
Perfect location and the service team is super helpful and easy to communicate with.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
Guest User
Apartment King Room
Check-in Jan 2025
Couples
12 ulasan
10.0/10
Outstanding
Diposting pada 5 Feb 2025
Location is perfect. Room are new and fresh. They even gave us some fruits for free.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
Katherine Chiam
Apartment King Room
Check-in Nov 2024
Couples
2 ulasan
9.0/10
Great
Diposting pada 2 Jan 2025
The looks and feel of the hotel is nostalgic. A bit old in terms of the room that we stayed in. As Xi’an is known for its spicy food, it’s a reprieve to have some non-spicy options provided at breakfast. The spread for the buffet dinner is nice and filling.
Overall it’s a great place to stay-in and relax.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
Guest User
Apartment King Room
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 3 Mei 2025
The location of the hotel is good, but I didn't go to the Great Wild Goose Pagoda. Next time I have the opportunity, I will come back to the front desk. The nico service is very good
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
Roxana Cheng
Westin Apartment Family Room
Check-in Mar 2025
Family
3 ulasan
8.5/10
Very Good
Diposting pada 12 Apr 2025
Very close to the Big Goose Pagoda and right beside the night street area. The room is not in the main hotel building, needs to walk 5 mins inside hotel corridor from hotel lobby. Room is spacious with proper residence amenities and a washing machine. King size bed and a big sofa bed. Great for family of 3-4.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
KY Traveller
Executive Club Room ( King bed)
Check-in Agt 2024
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 17 Sep 2024
This hotel is at a superb location just next to 不夜城. However, to go to Metro need a long walk. Breakfast has wide selection of food. Bed is very comfortable. We also tried the buffet dinner which is great. Also visited the free ticket to basement museum which is quite a good scale and collections. Truly enjoyed our 3 night stay at this hotel. Highly recommended although price is not cheap.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
Williamyhan
Deluxe Suite
Check-in Mar 2025
Family
6 ulasan
9.5/10
Amazing
Diposting pada 9 Apr 2025
Everything are great. Renevation need to be planned as five-star hotel in the future soon.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We attach great importance to your comments and have reflected them to the hotel management team. We look forward to meeting you again. Have a nice day!
Daniel
Westin Deluxe Twin Room
Check-in Agt 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 25 Sep 2024
Great location, very convenient and close to all the famous attractions in Xi’an
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
Guest User
Westin Apartment Family Room
Check-in Des 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 25 Jan 2025
Cindy Zhang is attentive and understanding our needs and able to provide an affectionate and warm welcome for our stay in West in Xian. Location is superb next to tang streets and goose pagoda is walking distance opposite hotel.
I visited spa perhaps can check sauna room is not hot in the morning and jacuzzi is neither cold or hot should change to hot water.
All staff showed highest standard of service and hospitality. Keep it up!
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We have promptly provided feedback to the hotel managers team and relevant departments regarding the issue you raised. We highly value your opinions and suggestions, which will help us make progress and improve. Looking forward to meeting you again.
Cy1977
Apartment King Room
Check-in Jul 2024
Family
15 ulasan
8.0/10
Very Good
Diposting pada 29 Agt 2024
Great location...
Friendly staffs...
Will stay again when we come Xi'An...
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a good day!
Guest User
Westin Deluxe Double Room
Check-in Des 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 13 Jan 2025
One of the rooms had soe issues. The coffee machine would not work the first morning, the hotel replaced it for the next morning, but the outlet came out of the wall so could not use it. In the same room there was gas or sewage smell.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We have promptly provided feedback to the hotel managers team and relevant departments regarding the issue you raised. We highly value your opinions and suggestions, which will help us make progress and improve. Looking forward to meeting you again.
FrankyS
Westin Apartment Family Room
Check-in Nov 2024
Family
20 ulasan
10.0/10
Outstanding
Diposting pada 22 Jan 2025
Great hotel, excellent location. There is convenience store and Starbucks nearby , and many food options. The breakfast was very good. Great experience
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
TC461109
Premier 2-bed Room
Check-in Nov 2024
Family
8 ulasan
9.5/10
Amazing
Diposting pada 4 Jan 2025
The hotel location is excellent, right in the centre of things. So many interesting things to see just a short stroll away.
Staff were great, really helpful and polite.
Our room was good - decent size and good provisions.
Breakfast was a highlight- lots of options and all very tasty.
Tanggapan dari Properti: Dear guest, thank you for choosing The Westin Xi'an and sharing your stay experience. We are delighted to see your praise for our service, and we will continue to maintain this enthusiasm. We look forward to meeting you again. Have a nice day!
Guest User
Westin Deluxe Twin Room
Check-in Okt 2024
Family
4 ulasan
9.5/10
Amazing
Diposting pada 7 Nov 2024
Great location, couldn't ask for better. The room wasn't perfect, scuffed a fair bit on the wood, but one of the best hotels I've stayed in this trip to China
Tanggapan dari Properti: Dear guests, thank you for choosing The Westin Xi 'an and sharing your stay experience. We have immediately reported your comment to relevant departments' managers. We value your comments and suggestions very much, which will help us to progress and improve. Looking forward to seeing you again. Thank you and have a nice day!
Xinlinjiong
Premier 2-bed Room
Check-in Agt 2024
Family
28 ulasan
10.0/10
Outstanding
Diposting pada 28 Sep 2024
Everything is good.!
Tanggapan dari Properti: 尊敬的賓客,您好。感謝您選擇西安威斯汀大酒店,並分享您的入住體驗。很開心看到您對我們服務的誇讚,我們也將一如既往的保持這份熱忱期待着與您再次相聚。祝您生活愉快。