Ulasan The Ritz-Carlton, Xi'an

Another excellent stay at this wonderful hotel. Every time we visit the Ritz we feel special and we are always treated with such care and great hospitality. This stay was no exception! Thank you to all the staff for making us feel welcome. 🤗

A last minute decision- best decision ever. What a stunning hotel room. From check in to check out nothing negative to say. Staff were amazing. Room was just wow. Rooftop bar is a must. So glad we chose to visit.

With Ritz Carlton, it's expected to be good. But 8 want to say their staff is very friendly, polite and welcoming. From housekeeping ayi, buffet kitchen staff, restaurant servers, to floor manager , all would greet me with eye contact and a smile. They were very helpful. One of my best hotel experiences. Well done management team. 👍

The hotel is beautiful and lovely and the facilities are excellent i.e. the swimming pool, gym, sauna, restaurants The metro station is just downstairs and the old town centre is only six stations away. The staff is helpful and well informed and will provide answers to any questions, advice and solutions .

Excellent hotel, amenities and service. Room is spacious and all necessities available. Breakfast is wonderful. Thanks for the great stay.

We had a fantastic stay at the hotel. The staff are incredibly friendly and went out of their way to make our stay extra special. A big thanks to Royce, Qiao, Scarlet and Nina for making us feel so welcome and providing us with all the information we needed for our trip. The 17th floor housekeeper, Xiang xiao e, made our room super clean and felt just like being at home. The hotel is conveniently located and there is a metro station right next door. It is very easy to get to all the attractions. I highly recommend having breakfast at the hotel. There's a huge variety of food to choose from and the signature hot dry spicy noodles are delicious.

My stay at The Ritz-Carlton, Xi’an was simply outstanding. From the moment I arrived, I was enveloped in luxury and warmth. The entire staff was incredibly attentive, but Meghan truly stood out. Her attention to detail and genuine care for guests were remarkable. She went above and beyond to ensure every aspect of my stay was perfect, from personalized experiences to thoughtful recommendations. Thank you Megan for making my stay truly unforgettable.

Everything is OK 、sasa very nice

I have never had a worse experience at a hotel. My Meituan order was stolen. There was a very rude male worker at the evening who did not monitor deliveries at all. I will never stay here again, and I recommend you don’t as well. There are far better hotels in better locations than this dump.

We had a fabulous time at the Ritz. Its a pity we had such a short stay. The rooftop bar Flair was really nice and had an amazing view. The hotel staff was friendly and helpful. Breakfast was also great with a large spread. This was probably a nicer Ritz than others that I have tried in China. Will definitely stay again when I come to Xian.

great hotel. good location with a mall right next door with shopping and eateris. nice little massage place nearby also. but for ritz carlton, don't expect much from the concierge, they don't really speak English.

Will stay same hotel in future

Good environment up to the international standards and friendly staff

Absolutely fantastic stay as usual.