Wanda Moments Xi'an Yongning Gate

Ulasan Wanda Moments Xi'an Yongning Gate

Wanda Moments Xi'an Yongning Gate

No. 89 Nanguanzheng Street, Beilin District, Xi'an City, Shaanxi Province, Beilin District, Xi'an, Shaanxi, ChinaLihat Detail Hotel
Wanda Moments Xi'an Yongning Gate
Wanda Moments Xi'an Yongning GateWanda Moments Xi'an Yongning GateWanda Moments Xi'an Yongning Gate
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Ulasan Tamu tentang Wanda Moments Xi'an Yongning Gate

9.6/10
Istimewa
3426 ulasan
Ulasan terverifikasi
Lokasi9.5
Fasilitas9.5
Layanan9.6
Kebersihan9.6
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Hui Min Katherine
Kamar Deluxe 2 Tempat Tidur
Check-in Mei 2025
Bepergian dengan teman
7 ulasan
10/10
Fantastis
Diposting pada 12 Jun 2025
Enjoyed the stay completely. The service is great, and the amenities in the hotel are good. The reception was very helpful in giving advice and help. We liked that you can view whether the washing machines and dryers are in use or available via the room's TV. The room is clean and quiet overall. They provide used coffee bags for you to remove odours (if you want). Smart room with Xiaodu.
Terjemahkan
Tanggapan dari Properti: Dear guest,We're delighted to hear you had a wonderful stay with us! Thank you for highlighting our helpful front desk team, convenient laundry feature, and clean, quiet rooms. We're also glad our smart rooms with Xiaodu added to your experience.Your feedback means a lot to us, and we look forward to welcoming you back soon!
Chih Yung
Kamar Deluxe 2 Tempat Tidur
Check-in Agt 2025
Keluarga
29 ulasan
10/10
Fantastis
Diposting pada 23 Sep 2025
A pretty good choice for easygoing travelers like us.   The front desk clerk, Mr. Zhao is very helpful while we checking in. He solve our problem with all hands. We will stay here for our next visit.
Terjemahkan
Tanggapan dari Properti: 🛕Close to Yongning Gate🛕A special thank you for choosing our hotel as a comfortable accommodation option for easygoing travelers! We are truly delighted to learn that Mr. Zhao at the front desk provided you with thoughtful assistance. This recognition will be conveyed to him as motivation to keep delivering great service. We look forward to your next trip and hope you will once again enjoy a relaxed and pleasant stay here!
Kok Leong
Kamar Deluxe Queen
Check-in Agt 2025
Keluarga
4 ulasan
6.5/10
Diposting pada 25 Sep 2025
The hotel’s location is very central with good access to transport, food and shops. Rooms were clean and staff were friendly and helpful but they are non English speakers. However, one room was stinking of smoke despite being a non-smoking room. We were there for 3 nights. First night the smell was bearable. When we got back late at night on the second day, the room smelt like a smoking parlour. We decided to open the windows and got the air-cond blowing at max to clear the smell instead of moving room as it was very late at night. However, the smell got more horrible and considerably worse the next morning. It was like the smoke has been ****** into the ventilating systems and blown into our room. We also found cigarette butt outside our room door. We complained and staff came to our room to inspect and could not believe how strong the smell when they came into the room. We got our room changed got the third day and it was fine.
Terjemahkan
Tanggapan dari Properti: First, we sincerely apologize for the unpleasant experience caused by the smoke smell in the non-smoking room and the cigarette butt outside the door—this falls far short of our service standards. We’re grateful you reported the issue and appreciate your understanding in trying to resolve it by opening windows and adjusting the air conditioner first. We’re also relieved that the staff promptly inspected, arranged a room change for you on the third day, and that the new room met your expectations.Your feedback on the central location (easy access to transport, food, and shops), clean rooms, and friendly helpful staff is also highly valued—it helps us confirm what we’re doing well while addressing areas for improvement. We’ve already shared the smoke smell and cigarette butt issue with our operations team to strengthen checks on non-smoking rooms and public area cleanliness, preventing similar problems from happening again.
Pengguna Anonim
Kamar Deluxe 2 Tempat Tidur
Check-in Feb 2025
Bepergian dengan teman
5 ulasan
10/10
Fantastis
Diposting pada 10 Mar 2025
Had a wonderful time with Wanda Moments. Room facilities were great. Staff was friendly and wonderful especially Myra and 小李。 I will definitely choose to stay here again in my next trip.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Wow! Thank you so much for sharing your awesome experience at Wanda Moments. We're extremely happy to hear that our room facilities met your needs and Myra along with Xiao Li took great care of you. Your positive review has given us a huge boost, just like a powerful shot of "energy booster"!Next time you come, no matter how strange or unique your ideas are, feel free to let us know. We promise to arrange everything perfectly for you. We're eagerly looking forward to your next visit!Best regards,[Hotel Management Team]
Tamu
Kamar Deluxe Superior (2 tempat tidur)
Check-in Jul 2025
Traveler bisnis
1 ulasan
10/10
Fantastis
Diposting pada 2 Sep 2025
The room is clean and quiet. Great for a business trip. It is convenient to walk around and have a look at the interesting ancient places.
Terjemahkan
Tanggapan dari Properti: 🛍️購物商場雲集🛍️親愛的客人，超開心您滿意！酒店在西安永寧門附近，看古蹟方便，房間乾淨安靜超適合商務旅行，加上停車便利、早餐豐富與貼心服務，我們很有成就感～下次來西安盼您再來！[愉快]
Tamu
Kamar Deluxe 2 Tempat Tidur
Check-in Nov 2024
Keluarga
2 ulasan
10/10
Fantastis
Diposting pada 1 Jan 2025
The hotel is new and clean. Subway is a block away. It provides washing machine and dryer, which is convenient for long vacation. There are many shopping and food options in this area. Will stay here again.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you found our property new and clean, and that our convenient location near the subway and the availability of washing machines and dryers added value to your long vacation. It's also great to know that you enjoyed the variety of shopping and dining options in the area.Your satisfaction is our top priority, and we truly appreciate your kind words and your intention to stay with us again in the future. We look forward to welcoming you back and providing you with another memorable stay.Best regards,
DesmondH
Kamar Deluxe Superior (2 tempat tidur)
Check-in Nov 2024
Traveler solo
11 ulasan
10/10
Fantastis
Diposting pada 27 Des 2024
Excellent location and reasonable pricing, walking distance to nearby metro line, main attraction. Clean bedsheets, provide essential amenities and free laundry and dryer and a small gym area. Buffet Breakfast spread has variety of local and western choice and strong coffee is provided too.
Terjemahkan
Tanggapan dari Properti: Dear guest,We're absolutely thrilled to read your glowing review! It's music to our ears to know that our prime location and wallet-friendly prices made your stay convenient and cost-effective. Being within walking distance of the metro and major attractions is indeed a huge plus, and we're glad it enhanced your exploration of the city.Our housekeeping team will be over the moon to hear that you appreciated the clean bedsheets, and we take pride in offering those essential amenities, along with free laundry facilities and a cozy gym, to make you feel right at home.The breakfast buffet is a labor of love, so it's wonderful to know that the variety of local and Western options, paired with strong coffee, hit the spot.Thank you for choosing us and for sharing your positive experience. We can't wait to welcome you back for another memorable stay!
suntan1
Kamar Deluxe Queen
Check-in Apr 2025
Pasangan
10 ulasan
8.5/10
Luar Biasa
Diposting pada 25 Mei 2025
Great location! Close to food, fruit stands and malls. Kudos to Ms Lee who was very helpful, she’s not a part of front desk crew but definitely more helpful and knowledgeable. Went out her way to help guests who needed directions and information to different attractions and she also scheduled our rides to and from terracotta and other places. Our room has a slight stale food smell, had Esim so didn’t use internet. Free laundry and gym on second floor. Laundry a necessity for us traveling across China for the next 6 weeks. Drier could be better though, it took awhile for the laundry to dry.
Terjemahkan
Tanggapan dari Properti: 感謝您的入住與細緻反饋！🥳 酒店地處「吃喝購一站式」的黃金位置，很高興能為您的旅程提供便利～特別要為李女士的熱情與專業點贊！她總是用滿滿能量幫助客人規劃行程、協調交通，您的認可就是她持續發光的動力～關於房間的食物異味，我們已第一時間安排深度清潔與空氣處理，也會加強客房通風檢查；網絡問題若下次遇到可隨時聯繫前台，我們會協助處理～二樓的洗衣房已成為許多長住客人的「剛需之友」，很抱歉烘乾機效率影響了體驗，我們正計劃升級設備以優化使用感受～您的建議是我們進步的「密鑰」，期待下次能以更完善的細節服務，為您的 6 週中國之旅呈上「滿分旅居體驗」！長安路遠，我們在老地方等您再續旅程～✨🏨
Richard Hsienta
Kamar Deluxe Queen
Check-in Apr 2025
Pasangan
15 ulasan
9.0/10
Sangat Baik
Diposting pada 21 Mei 2025
The location is excellent near the metro station and the entrance to the city walls and nearby malls. Breakfast was a good selection and self service laundry was easy to use. Some awkward designs on the room with the clothing area a distance away from the main area of the room, having to turn on all the bathroom lights with a single switch - at night all that light filters to the bed area through the glass partition. A self flushing toilet seems unnecessary in a hotel room and a bit of annoyance if it flushed before you are done, then you have to manually flush anyways. The xiaolu automation integration is very good, and I appreciate being able to monitor the laundry washers dryers from the TV. The front desk seems always quite busy, and although the lobby is offered as a cafe like area complete with some nice looking espresso machines, no one seems available to sell and make coffee.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客，非常感謝您如此細緻地分享入住體驗！我們欣慰於您對地理位置、早餐及自助洗衣服務的認可，尤其是 “小度”的智能化集成讓您感受到便利，這正是我們希望為賓客打造的旅居亮點。關於您提到的幾點優化方向，我們已逐一記錄並高度重視：衣物區佈局與浴室燈光聯動的問題，我們會聯合設計團隊評估調整，力求在空間功能性與舒適度間找到平衡；針對高峯時段忙碌情況，我們會優化人力調配，確保接待效率，同時完善大堂咖啡區的服務流程，讓賓客隨時能享受現磨咖啡的香氣。您的每一條反饋都是我們進步的階梯，很高興能在細節中為您帶來些許驚喜，也抱歉未能在部分體驗上盡善盡美。期待下次重逢時，能為您呈現更貼心的升級服務，讓古城之旅更加圓滿！
Banbodesuiyue，congbuganwangque
Kamar Superior Deluxe (Tempat tidur ganda)
Check-in Okt 2024
Lainnya
1 ulasan
10/10
Fantastis
Diposting pada 13 Nov 2024
The hotel's location is very convenient, with complete amenities nearby, the rooms are comfortable and cozy, and the staff are very warm and attentive, with excellent service attitude. I truly feel that this is a good hotel worth trusting! From the moment I stepped into the Great Tang, I could feel its high quality and professional service. The rooms are spacious and bright, and the beds are super comfortable. The facilities are complete. The front desk staff are warm and courteous, and are always able to meet my needs in the first place. The accommodation experience here is excellent, highly recommended!
Terjemahkan
Tanggapan dari Properti: 哇塞，被親愛的寫的點評深深感動了，這麼用心，細心，温馨，美華之花開遍神州大地，您所到之處一定會有美華！希望美華能帶給您更美好的記憶，美華，一家有温度的酒店！小美們更喜歡您的真誠和認可，我們會再接再厲努力前行！天氣寒冷請親注意防寒保暖！
Pengguna Anonim
Kamar Deluxe Queen
Check-in Apr 2025
Traveler solo
2 ulasan
10/10
Fantastis
Diposting pada 20 Mei 2025
Friendly and responsive staff ! I will definitely choose this hotel again if I were to visit Xian next time ! Thanks for the awesome hospitality throughout my stay over here:)
Terjemahkan
Tanggapan dari Properti: Thank you for your kind words! We're thrilled to hear our staff's friendly and responsive service made your stay enjoyable. Providing awesome hospitality is what we strive for, and we're delighted it showed in every detail of your experience. The next time you're in Xi'an, we'll be here ready to welcome you back with the same warmth and care. Safe travels, and hope to see you soon! 😊✨
Tamu
Kamar Deluxe Queen
Check-in Apr 2025
Pasangan
8 ulasan
10/10
Fantastis
Diposting pada 11 Mei 2025
Excellent hotel, friendly employees that helped despite me not speaking English. Highly recommended!
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for your favorable comment! We are glad that our team was able to assist you even when there were difficulties in language communication. Your recognition and recommendation are the motivation for us to keep moving forward! We look forward to seeing you again and wish you a pleasant life.
Pinkbroom
Kamar Deluxe Superior (2 tempat tidur)
Check-in Mar 2025
Keluarga
17 ulasan
10/10
Fantastis
Diposting pada 15 Apr 2025
Great hotel within walking distance from Yongning Gate (south gate). Many shops and malls nearby. Staff was extremely helpful in every way. Will choose to stay again. Laundry room was very nice and clean.
Terjemahkan
Tanggapan dari Properti: Dear guest,We're truly honored to receive your glowing feedback! We're thrilled that you found our hotel great and appreciated its prime location, being just a stroll away from Yongning Gate (South Gate) and surrounded by numerous shops and malls. It's always our aim to offer guests a convenient and enjoyable stay.We take great pride in our staff's dedication to providing excellent service, and we're overjoyed that they were extremely helpful to you in every aspect. Their efforts are driven by the desire to make each guest's experience unforgettable.Moreover, we're glad that our laundry room met your expectations with its nice and clean condition. We understand the importance of such facilities during a trip, and we're committed to maintaining high standards.We eagerly look forward to your next visit. When you choose to stay with us again, we'll do our utmost to exceed your expectations and create another wonderful stay for you.
STLim66
Kamar Deluxe 2 Tempat Tidur
Check-in Mar 2025
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 16 Jun 2025
The hotel is in a great location . The reception was very helpful 5/5 Highly recommend for a stay
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you so much for your 5-star review! We're thrilled to hear that our prime location and helpful reception team made your stay enjoyable. It's incredibly rewarding to know we've earned your recommendation. Whether you're visiting for business or leisure, we can't wait to welcome you back for another wonderful experience.Warm regards,[Hotel Name] Team
Tamu
Kamar Deluxe Queen
Check-in Feb 2025
Pasangan
11 ulasan
7.5/10
Diposting pada 28 Mar 2025
If travel by metro can take exit D with lift, Parr of the hotel Still in renovation
Terjemahkan
Tanggapan dari Properti: Dear guest,Hello! First of all, thank you very much for choosing to stay with us and taking the time to provide us with your valuable feedback. We deeply apologize for the inconvenience caused to you this time and attach great importance to it.Regarding the guidance for subway travel, in order to avoid confusion for subsequent guests, we hereby explain that the nearest subway exit to the hotel is Exit C. After getting out of the station, you can take the escalator directly to the ground and it only takes 3 to 5 minutes to walk to the hotel without detouring.Regarding the "renovation" issue you mentioned, after verification, the hotel has never carried out any renovation projects in any area since its opening. If you did experience noise or other abnormal situations during your stay, we sincerely request that you further inform us of the specific details (such as the time period, floor, etc.), and we will immediately conduct an investigation.If you have any needs or suggestions, please feel free to contact the hotel. We will provide you with personalized service. Once again, we apologize for the inconvenience caused to you and look forward to having the opportunity to provide you with a better check-in experience!