Towneplace Suites by Marriott Cleveland Westlake

It was an average stay at an average hotel. I feel like this location could use some upgrades. The bathroom floor looked dirty and old.

My room was the best. Very clean, organized and homely. I loved the kitchen too. The doorway into the hotel however needs some care. Looks rusty and neglected, and gives you a feeling of where is this am coming to. Then I had a little rough time with staff. Mid-way during my stay, at 1100am, they loudly severally knocked and before I reached the door, they had flung it open to ask me out since my check out was due, and even after showing them my reservation, they asked me to better contact ******* or check out. I did and it turned out to be mistaken identity. A phone call to the room would be more courteous than a dramatic entry. On check out date, the housekeeping staff entered my room to start cleaning at 10.00am when my reservation check out said 12.00pm. I hurriedly packed and checked out.

The location is perfect. Old facility but has all you need for short and long stays. I will always stay again.

The property is extremely old without updating besides fresh paint. The bed was comfortable but the room had a funky odor. The tv cable was ripped out of the rear of the tv . I had to put it back together myself or they would switch me to a different room but I already unpacked and it would have been a huge inconvenience. The continental breakfast is fine if you can survive on bagels, juice and very weak coffee. They had a pail of oatmeal that was never hot and I did see premade Jimmy Dean sandwiches but they are extremely high in sodium. The property was clean but extremely dated.

It's out of the way and thus fairly peaceful and quiet. The layout of the room access is odd but the room was very nice and well appointed.

The rooms are clean and having a full size kitchen is convenient when you are staying for several says. It reminded me of our time share hotels! There was also a nice big desk with plenty of shelves to store other things and a nice big closet. Having a complimentary breakfast was a bonus! I would definitely recommend if you are going to Cleveland -its not far from the Rock n Roll Hall of fame. I also recommend eating at the Carraba's Italian Grill located near the hotel! It's fantastic Italian Food (much better than Olive Garden)!

i enjoyed how "compact" the area was; everyone was friendly, we were able to walk to the restaurants & BONUS! the day it rained I was allowed to use the neighboring indoor pool! AWESOME!

Bed was very uncomfortable. Sandy at the front desk was very helpful in moving us over to Courtyard,

Excellent place to stay. Rooms are very comfortable. This property gives the little extra that makes business and personal travel a good experience